The thing I like about GAK is that you don't feel under any pressure to buy after you try. Staff seem to know that large financial outlays take a lot of consideration and they give you time and space to make those all important decisions. I still buy much more than I ought though!!
Will definitely be using this Gak again. Ordered microphone etc on Sunday evening everything delivered Tuesday morning. One very happy son. I thoroughly recommend this company :)
Fantastic customer service, next day delivery, will definitely be using GAK again.
I bought a Marshall Reverb stompbox. GAKs website is easy to navigate and i easily found what I wanted. Got a great price (and a free gift), cheapest I had found. It was delivered next working day. I will definately buy from GAK again.
I bought a new epiphone les Paul matt heafy custom.GAK beat the best price I found and overall I got it for a great low price.saved 100 on New price..guitar arrived quickly..well packaged and damage free..if they continue to price match then beat the best price I can find then ill defo use them again..
Ordered online, got email saying when guitar would arrive, it arrived on time and in perfect working order!!
Will use gak again!!!
Very happy with the way my order has gone, from speaking to the sales department to unwrapping the guitar the following day , everything was spot on.
Many thanks to all at GAK, I wont hesitate to recommend you to my friends.
It's always a gamble buying an instrument online, but when it's something you can't actually get your hands on anywhere locally, sometimes it's your only option.
The guitar I ordered was very competitively priced and came with a free delivery option - although I paid the very modest £7.99 to have it guaranteed before Noon the next day.
I had to ring Support, as there was something up with the tremolo unit. I fixed it myself, so it wasn't a problem. But it did mean I experience the GAK customer support guys, who were efficient, polite and not afraid to use common sense - a rare thing in customer support circles, these days.
All-in-all, nice one GAK. It was a pleasure doing business with you and I'm sure I'll be back again.
Really good site, easy to navigate round, confirmation of order straight away, also able to track delivery, when my guitar came it was well packaged. I would defiantly use and recommend GAK.
I have just bought a guitar and case over the phone, I'm not in the country and had some questions regarding the product, the customer service representative Jim went well out of his way to answer my questions and made everything simple and easy, the guitar turned up swiftly, well packaged and in great condition, thanks to this in the future GAK will be my first stop. Great.
I never find it easy buying off the internet and especially buying a musical instrument.
The whole process was very simple and I must say the delivery service was spot on.
100% approval rate
I ordered three guitars from these guys and I have to say I was impressed. On all but one of the guitars GAK were the same or less than I could find online. On the one guitar that wasn't I phoned up and got an over the phone quote for the total order, they included a price match and an additional discount.
Payment made over the phone and I organised a delivery date (when I was able to work from home). The order came on the planned day very well packaged and so there was no damage to anything.
I am over the moon with my new guitars and would certainly recommend GAK in the future.
Went in on a busy Saturday looking for a particular amp... Met young George (staff) and we got chatting about my requirement for a rig for smaller venues. He really made the effort to get me plugged in to a few really cool rigs with a really cool guitar.... Even went as far as to set me up downstairs so I could crank the amp a bit.... His suggestion was spot on, I bought the amp and it was delivered to my home exactly as arranged. Hard to fault.. Happy me!
I ordered a double bass pedal bag on Wednesday. It arrived Friday in perfect condition with a 'hand-crafted' cardboard box to keep it safe. I'd recommend GAK very highly.
INCREDIBLE SERVICE!! Great customer care and made something as stressful as buying lots and lots of drum and studio equipment all in one quick and painless. I'll buy all my equipment from there and only there from now on.
Thanks guys and a big shout out to Jimmy faulkner.
Kind regards, Neil
After looking all over for a bass cab and deciding on the one i wanted, i found it on GAK. I had a gig at the end of the week, so needed it sharply, and all the shops in my area were out of stock.
I had absolutely no problem buying it online as i knew what the cab was like already, and the price met those of stores i had seen. GAK offers faster delivery for a fraction of the products price,allowing me to have the cab sat in the studio in time for the rehearsals, let alone the gig.
Excellent company and super reliable
This music business is totally the Biz! Great easy to use website, friendly helpful guy on phone with great honest advice - Thank you Jonny! AND they deliver when they promise and have made my Hubby's day with an awesome Fender Strat to play! ;-)
I went into a local music shop after a Dunlop Crybaby wah pedal. They couldn't help me but were very quick and happy to recommend GAK, I had never heard of them before (pedal was for husband, I'm not musical!) I went home and ordered it online at a good saving, this was about 4pm, it arrived next day (the delivery was also trackable online which was reassuring) at 12pm and no delivery charge! Amazing! And it came with a choice of jack leads as a free gift - even better, so yes, will definitely use again and recommend to anyone. Thank you GAK!
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