We bought a Roland Cube Street amp from the online shop at a very competitive price plus a free gift of a 'jack to jack' guitar lead. Standard next day delivery was included and it arrived promptly at 11am so no waiting about all day!
The amp sounds great, exceeded our expectations so we are very pleased with the whole experience.
Over a few years we have frequently returned to buy from GAK. Our last purchase was a small one but we were thrilled at the speed and the item. We have tried other mail order musician sites and have been let down over stock or non-delivery. We have never been let down by GAK and have no hesitation in buying from GAK again.
Having used this company for the first time , it was a nice feeling to find
that you felt more than just another sale, but as a valued customer wishing you every success.
From start to finish the service experienced has to rank among the best i have ever used, price, packaging and delivery were all superb, item ordered just before midday and received by roughly the same time the following day - Well Done.
I rang GAK for some advice on a product and the help I got was invaluable. I wasn't buying an expensive item but that didn't mattter they still gave me their time and advice. The delivery was also fantastic the item arrived the next day.
I found the exact product I was looking for at a very competitive price with the help of the staff at GAK. They couldn't be more helpful. The product arrived the very next day. Thank you for your assistance. I will definitely be using you again and highly recommending you.
I wanted a digital piano for my 11 year old daughter, but found the choices available very confusing. GAK talked me through the options and I am very pleased with the piano that we bought. My daughter is absolutley delighted. Delivered as promised, very good value.
So far, I haven't found a MIDI guitar interface that works as I would wish. Fishman Tripleplay had good reviews but it hasn't changed my opinion. The software is an utter mess. Bits and bobs cobbled together with no real sense of integration. It may be par for the course on Windows but I'm am not used to such low quality software on a Mac. The hardware is too slow. Pluck a string, wait, get a note. If you want a slow pad over your guitar playing then okay but for the kind of music I play, it is just hopeless.
This is definitely the only place I am buying musical accessories from now. Just bought a Taylor Guitar and several sets of strings. The strings I ordered at 2.00pm and they came the next day - wonderful service. The guitar was initially out of stock but within a couple of days they had sourced one, and it was with me that week.
As an example I tried initially to buy the guitar from one of their competitors, but I was put on hold on the phone for 20 mins with no answer. I had an instant response from GAK, and you talk to musicians who know the products well, not just sales people.
The Guitar is wonderful - A Taylor GS Mini Mahogany. It was so vibrant and loud I had to put a lighter set of strings on it - but they included a lighter set of strings free of charge with the guitar... perfect service... like they knew the lighter strings would suit some players.
Excellent service. Goods as described, in excellent condition, packaged well and delivered promptly.
Shure in-ear monitors used to become useless when the wiring to the earpieces frayed, or the fixed connections broke. Relatively recently, Shure decided to overcome this by connecting the cables to the phones with click-contacts. The cables thus become detachable, and replaceable. The monitors themselves no longer have to be thrown away. However, they still don't last all that long. Great that GAK has these in stock and can supply quickly at a price that is so competitive.
Very pleased really easy to order and free delivery for the next day which came with no hiccups we checked the items it was nicely packed as it's a Christmas present I won't be able to tell you about the product till after
Refreshingly simple yet utterly professional buying experience. Loads of info on line, easy to navigate and close the deal. Response was super quick and the delivery spot on. Definitely use again. Competitively priced, fantastic product. Massive thanks.
excellent rapport with me when an item was not in stock. Took the trouble to call me and explain.
Excellent, what you see is what you get, prompt service.
Iv e just purchased two superb items from the good folk at GAK .Not only did they beat anyone around for quality and price , but also gave me free postage ( very fast and I mean very fast) . On top of that I also received a free gift that related to the products I bought .
But the real deal was the service I received, Ive been buying equipment and playing music for forty six years and I have never , ever dealt with such a friendly ,helpful and knowledgeable person/company.
Jimmy the person who dealt with my orders, went above and beyond the call to help and advise me . He could have easily let me purchase the wrong item , but he very kindly explained (in great detail ), over the phone and by email. The direction and pro,s and cons .None of this was to much trouble and it felt like talking to a friend.
So I would say to anyone reading this ,give GAK a call and be amazed like me .
The only regret I have is not going to them before now.
Thanks Jimmy and to everyone at GAK, Ill be back again soon..
Required a specific date for my delivery of a bass combo amp, arrived early within time envelope. No damage to equipment or even packaging. Easy to order at website. All in all 100% satisfied with the service and would recommend to anyone purchasing equipment. Thank you.
Will defineteely be using GAK again.
Ordered my Genz Benz cab and really pleased with quality of cab and service from GAK.
Had to change order date and delivery but no problems talking to them and getting both changed.
So pleased about to order another!!
I started using GAK several years ago and have never left them. Their range of goods is excellent, they always deliver prompt and although they are sometimes not the cheapest they keep my custom because they are totally reliable.
Excellent service, competitive price and quality product
What more could you ask for
a great website, the price was fab, the drum kit is excellent and the delivery was super fast. really pleased, will definately be back to order more stuff.
I wanted a Big Muff Pi to emulate David Gilmour on some of those classic Floyd tracks. I saw GAK were selling the Muff with wicker switch at the same price as my local music chainstore were selling the original Muff for. A no brainier, a better pedal for the same price?! Looking around the website I will definitely be back soon. Great prices. Amazing service. Delivered by FedEx within four days. Top quality, thanks guys!
GAK have a vast range of products and are always the first online site I look at. They have the best prices with all leading brands. So many special deals and all handled by friendly knowledgeable staff (they really are helpful and go that bit further to give you what you want) Contact by phone and e-mail put the icing on the cake.
Happy Christmas to Jimmy and all staff.
Back in the new year sales I hope. saving up already :-)
Guitar arrived Tuesday after ordering it on Sunday evening, excellent speedy service. Packaging sturdy so no visible external damage upon arrival.
Hope the guitar itself is perfect, but cannot comment as it is a Christmas present for my son, & I wouldn't know if anything was missing at this stage, will only know on Christmas morning. Hoping the shop would help us out after Christmas should this be the case.
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