First time GAK user. Brief disappointment changed to shopping confidence
The guitar i originally chose was listed as "phone for delivery" but i ordered it anyway and hoped for the best. It was late at night and i was too impatient to wait until the store opened to call for a delivery estimate! I received an email the next day saying the guitar was not currently available for 2 months. They were very apologetic and I was given the option to select an alternative or to cancel the order without issue. 6 similar guitars were suggested and i chose one with very similar spec to my original choice for slightly less money. It arrived the next day and i love it to bits. A very refreshing online shopping experience which felt more like a high street purchase. I will definitley buy again from GAK. The whole experience was friendly and professional. And at a great price!
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