GAK.co.uk reviews

GAK.co.uk reviews

Excellent
9.8
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
5358 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

First Class Service

Highly recommend this company their service was seconded to none the item was just as order and on time
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Tuned in, knowledgeable and able to facilitate all my instrumental needs

I had never used this company before. My my son required a specific guitar and sourced the guitar required easily, after researching the company website. He had used the company before and was confident in GAK's reliability, so I decided to use them to buy the guitar.

There were problems buying over the internet, but not from the company. The bank was being over cautious as we do not buy expensive guitars every day. I telephoned and sorted the purchase out very easily with a member of their team. No problems.

The guitar arrived the next day, in the morning, and it was very well packaged. Brilliant. The guitar itself came in a beautiful well crafted carry case. The guitar is all we expected and our son will be thrilled. I would fully recommend this company.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very easy purchases and fast delivery. Rock on!

GAK website is very well laid out and easy to navigate. My experience of buying products from them has been totally positive. Wish I lived a bit nearer so I could pop in the shop regularly!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Cables...you're able!

Needed a jack cable...chose, ordered at 2.30pm day 1. Arrived less than 24 hours later, Thanks Guys
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brilliant speed and quality.

Ordered my electric guitar amplifier on Sunday night, chose the delivering on a preferred date option of Tuesday before 5:30pm which was free. The amp arrived around 10:00 on Tuesday morning. Very impressive service and products. I am also greatful of the the free 10ft guitar lead gift, looks and sounds great!

Over all very happy with the service, thanks GAK again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Exemplary communication, price and service.

Needed new matching machine heads for a 24 year old Ovation Custom Legend referb. GAK were just great, researched for me and found the right ones. Communication was great throughout, they even left messagest on both phone numbers when items were in and due to be delivered. Price was better than competition. Delivery next day. Can't fault these guys. Best service out there by a real long way. Thanks guys much appreciated.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Best online service so far

Next day delivery as promised!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

great price and speedy service

This was one of the cheaper stores around. got a great deal. the shipping was fast, and i got free next day delivery(which is always a plus). Item arrived on time, and well packaged. always got an email to say what was happening at all stages. would highly recommend this company.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

How internet shopping should be

I've bought from GAK and will do so again. While not the immediately obvious cheapest vendor, whenever you need to buy something specific, the price is almost always there or there a outs. And, you can trust them. Things are well packaged, arrive when they should and are always in good condition. It sounds simple, but those things count!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

What a company and wow what a guitar

I found GAK online when I was looking for a Gibson Les Paul guitar. I emailed them with a stock enquiry to see if they had the guitar I wanted. The guitar in question was a Gibson Limited Edition Les Paul Studio Deluxe II in honeyburst. They got back to me in less than an hour to say it was in stock I was given a name and a direct phone number to call which I did. The chap I spoke to was really friendly and very helpful, I ordered the guitar and it was with me the following day, when I opened the hard case it came in I looked in awe at a thing of beauty and a work of art completely surpassing my expectations. I can highly recommend GAK and would not hesitate to buy off them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

really good service..

received my order in less than 24hrs..fantastic..will certainly use GAK again .thanks..Bob Morledge.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

FANTASTIC PERSONAL SERVICE AND HELP. GREAT PRICING. THE BEST

WITH MIKE FALLONS ASSISTANCE, I ORDERED TWO SQUIER CABRONITA TELES, ONE WITH BIGSBY, ONE WITHOUT. THE PRICE FOR BOTH GUITARS WAS REMARKABLE. THEY ARRIVED THE NEXT DAY AT 10.30. UNPACKED AND CHECKED I WAS ASTOUNDED AT THE QUALITY AND SET UP OF BOTH GUITARS, INCREDIBLE VALUE. THEY BOTH PLAY WELL BEYOND THEIR PRICE POINT AND THEY SOUND TERIFFIC THROUGH A VALVE AMP, VERY VERSATILE SOUNDS. THEY DO NOT NEED PICKUP UPGRADES.
MANY THANKS MIKE FOR YOUR HELP. WELL DONE GAK.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

superb

first time I have used this company, cannot praise them enough superb service, would definitely recommend to anyone.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

First time shopping experience with GAK ticks all the feelgood boxes

Shopping with GAK is everything I hoped for...simple, efficient, reliable and above all TOP VALUE!! As a full time jobbing guitar player, the purchase of essential new gear is a big deal to me. So, I'd spent some weeks reviewing the websites of all the major UK music retailers and in the end I went with GAK because they had the best stocks of the right gear at the very best prices out there. The website is great and its easy to use and my goods all arrived present and correct less than 24 hours after ordering. That, my friends, is most definitely a rocking good service and I'll definitely be back to use it again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Faultless.

As usual, the best price around, delivered promptly. Nothing more to say. Excellent service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great product, great price.

Fantastic for keeping stages tidy and free of unnecessary mic stands. Will also clamp to cymbal stands and other hardware not just rims of snares and toms.
Cheapest price I could find online too!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good service makes a nice change.

a really helpful and pleasant voice on the other end of the phone,I will be using them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent product knowledge from the Sales team and super efficient service!

I was totally happy with every dealing I had with GAK over the purchase of my new acoustic pride & joy.
Having placed an order online, I had a crazy moment and changed my mind on my choice of guitar. I spoke to Paul who was able to recommend a better model which was in stock and suited me better than the one I had previously chosen myself. The payment was easily adjusted and the next day, my guitar was delivered in perfect condition.
I couldn't have asked for better service and advice so of course I'll be returning for all my other musical needs. I'll just try to get my order right first time on the next occasion!
Thanks again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very efficient service

After trawling through all the sites on the net I finally found what I wanted at Gak. I asked for a discount as I was buying both a bass guitar and an amp. They agreed and knocked £10 off the guitar and £19 off the amp. The only disappointment, and the reason they only get 4 stars is that they wouldn't through in a guitar strap, even though a cheap one probably costs them no more than £2! The gear was delivered the next day as promised by Fed Ex and was trackable, which I like. I hate waiting in all day!

I am very pleased with my new amp and guitar and the service was very fast, efficient and reliable. Compared with my local store, the prices were great, saving me more than £100!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, quick, speedy and great value for money

Needed some new Whirlwind cables quickly. Placed my order and cables were with me within 36 hours. Great price, great service, quick delivery....what more could a musician want. Superb!

GAK.co.uk Details

The Best Price

At GAK we check 1000's of prices every day from all across the UK & Europe to make sure we're offering our customers the best deals available!

The Best Service

We want all our customers to enjoy shopping with GAK so we aim to provide Informed, Professional and Friendly advice and assistance either by phone, email or face to face in our Brighton Store.

Next Day Delivery

At GAK, place an order for any in stock item before 3pm and we aim to get it to you by the next working day!

Free Delivery

We offer free delivery on 1000's of items including any UK mainland order over £150!

About this company

Visit GAK.co.uk

Contact information

Write to: mail@gak.co.uk
Call us on: 01273 665400
We live here: 60 Gladstone Place
BN2 3QD Brighton
United Kingdom

Category

GAK.co.uk is ranked 4 out of 87 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.