First time I have ordered from GKA and had no problems at all. Ordering off the website was easy and delivery was on time. I am very pleased with my Peavey E20 acoustic amp and would recommend GKA to anyone wishing to buy a guitar, amp or keyboard.
Really nothing to fault at all.
I ordered our sons Christmas present and my husband repeated the order 2 days later not realising I had ordered it. We phoned and explained our mistake and the second order was cancelled on the same day the first one arrived. We were impressed with the service and the product we received.
I found the staff patiently handled my enquiries and were extremely helpful in getting me the product I requested and delivering it to me at the preferred delivery dates. I would definitely use them again!
Buying musical equipment on line has never been "easy" - most musicians want to see the goods, handle them and try them out in a shop - only if they don't know what they're looking for.
Howver, when you do know what piece of kit you seek, then GAK deliver the goods. They have a a straightforward non-nonsence on line ordering system, they offer a choice of payment methods and they ship the goods as promised. Fex-Ex on at your door 24 hours later and the show will definately go on.
Great service and heartfelt thanks to all at GAK for helping music keep "live"
if you want to purchase anything musical, whether it be guitars, amps or accessories then try gak, they have given me excellent service for anything that I've purchased from them. I always try them first if the product I'm after is on their stock.
I needed a couple of rather obscure XLR Y-cables urgently (2 in to 1 adaptors, one female to 2 male) and found them on GAK, but nowhere else obvious in UK. Have never used GAK before. Groaned at thought of new account set up, rather than Amazon one click, but the ordering process was smooth, the comms by email was faultless, th egoods were spot on and they were delivered in good time (next day) for a reasonable £5 P&P.. Impressed and will be back Thank you, great job.
Very good site, easy to use and knew exactly what was happening with my order throughout the process. Definitely will buy from here again.
I emailed them about price & getting a deal, Jim emailed me within a few hours gave me a good deal on my Les Paul & thru in some strings, my guitar arrived by 9:45 the next day, followed up with Jim, who couldn't have been more helpful, he kept me informed about the balance of my order and even sent me something that Gibson don't supply anymore, wouldn't hesitate to recommend GAK and especially Jim to friends, family and fellow classmates at my guitar lessons.
I RECENTLY JOINED A ROCK AND ROLL BAND AND WANTED A GRETSCH STYLE GUITAR WITH BIGSBY.. SAW THE EPI AND SHOPPED AROUND FOR PRICE-- LIKED THE SIMPLICTY OF THE ORDERING SYSTEM ON THIS SITE.. PLACED THE OREDR AND HAVE RECIEVED THE GUITAR THE NEXT DAY-- ALMOST IN TUNE"!! BUT SECURELY BOXED AND IN MINT COND!!
Thank you GAK, for your speedy delivery and excellent service. I was well impressed at how quickly you processed and delivered my order, it was a good price and it was very well packaged too. I give you 10 outta 10!
I had looked at a few sites for some micro Marshall amps for my sons, and I kept returning to gak, where I bought them.
The amps came the next day as promised and the service couldn't have been quicker.
The amps themselves look just AWESOME! Haven't used them yet as they're for Xmas.
In summary, excellent
So friendly and a strong desire to help. Thankyou GAK and everyone there
very happy with service on sales support. Free gift thrown in which was unexpected. Unfortunately not all items were in stock and I asked for a delayed delivery so all items arrive together. I received an email from your delivery agent (DPD - very efficient by the way) to state they will deliver today. Unfortunately I am out and the reason why I specifically requested a delayed delivery.
Hiya GAK chaps,
So I ordered my guitar on Tuesday morning and, knowing its coming from Brighton, expect it at teatime the following day. So I slope off to the studio for the day and get home at 4pm to a card saying you'd tried to deliver at 10.20 that morning! Anyway, as I live round the corner from the depot, I nip over there and pick up the latest proof of my terminal GAS and use it tonight on another session. Now that's service innit!!! Oh and the guitar is well set up, clean, well packed and, dare I say it, perfectly in tune! Wow!!!
"GAK" - are totally focused on customer satisfaction from the time of placing the order to delivery.It is very rare in this modern world to find a company with this type of quality service. I will have no hesitation in passing "GAK" to all my friends. Thanks again for an exellent service. ARTHUR CATT.
To reply as a company, please log in to your business account.