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GAK.co.uk reviews

Excellent
9.8 out of 10

3,285 Trustpilot review(s)
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GAK.co.uk

Review by confirmed purchaser

First class service, ordered, there next day, need I say any more.

I am busy building a guitar for my son and he wanted EMG pickups, so he looked on the internet, found GAK were the cheapest by far. I ordered them one day next day they were there. Absolutely fantastic service at a great price.

GAK.co.uk

Review by confirmed purchaser

Absolutely brilliant-ordered Sunday Late-delivered Tuesday-beat that!!-highly recomended!!!!!

Please any potential muso's out there -fast-efficient and no delivery charge above a certain well below price!!!

GAK.co.uk

Review by confirmed purchaser

When do you want it? NOW? Then go to GAK

I'd been trying to decide on a James Tyler Variax for a long time and when I saw the new 69s in my favourite black with the maple fingerboard that was it. Then I discovered it was like ordering a custom built sports car from a waiting list (not that I've ever ordered one by the way).
Everywhere I asked couldn't even give me an acurate time frame for a delivery in weeks. Everywhere that is except GAK. I checked the GAK website - next day! I couldn't believe it, then I didn't believe it, so I called them and said "you don't actually have a new 69s in stock do you?" the plesent man at the end of the phone said "no, we don't have one, we have two". I think you can tell a company means business when they hold the things in stock you want, because lets face it, who likes to wait ages. I ordered early Thursday and Friday lunchtime my prize possession was at my door. Email at every stage of the process, and the dispatch one with a link to full tracking. And as if that wasn't good enough, a really good quality 5m guitar cable as a free gift.
I've bought a lot of gear online, and I have been happy with my service for the most part. But I can honestly say this has been the best by far. I would highly recommend GAK to anyone.
Thank you for a superb service.

GAK.co.uk

Review by confirmed purchaser

GAK.co.uk

Great service. Very efficient co.. Traced order progress all the way through. My amp was delivered by Fed Ex on day I specified at stated time. Works a treat and free footswitch . Brilliant deal. Highly recommended Company.

GAK.co.uk

Review by confirmed purchaser

Great item, fast delivery, top banana!

The item arrived the next day as planned. They have a great selection of products at a great price and the free guitar pack was a bonus.

GAK.co.uk

Review by confirmed purchaser

Smooth operators

I needed a recording desk quickly and one that was going to do the job at a reasonable price having blown a lot of cash on the main recording machine , thanks to GAK i got the desk within 24 hrs and at the best price i could find in the UK

GAK.co.uk

Review by confirmed purchaser

Great price prompt delivery good comunication

easy to use web site will use again

GAK.co.uk

Review by confirmed purchaser

Always a pleasure to buy from

Always a pleasure to buy from. We usually buy through the education service as we are an education provider. Neil and Dean are always very helpful.

GAK.co.uk

Review by confirmed purchaser

A good example of internet commerce

The whole process of shopping for a guitar was as painless as you would want. Email's were sent at the right time with the right information to keep you onformed throughout.
The guitar (BC Rich Bich) arrived well packaged and even with a clear marker pen written description of where the accessories were stored. At least numpties shouldn't end up throwing the allen keys, trem and spare trem springs away!
As delivered, the set up on the guitar was superb. A nice low action with no signs of fret buzz and with the trem perfectly set up for my tastes. The setup could only have been bettered if it had been perfectly in tune but there's no way that was ever going to happen. It was close though so clearly someone had spent some time checking it before consigning it into the hands of FedEx.
The price of the guitar was also good. If it wasn't for the fact that the red one is more expensive, I might have bought two because I'm greedy!
Would I choose GAK again? Yes, if their prices remain competitive with other dealers I have previously used and continue to use.

GAK.co.uk

Review by confirmed purchaser

Excellent service , received goods the next day ! Terrific.

Ordered item online , best price in comparison to other suppliers. easy web-site to use , ordering was simplicity itself , payment instant , email received to say order had been received. Another email to advise goods being despatched, and they arrived next morning. Can't beat that for service. I'd definitely use GAK again .

GAK.co.uk

Review by confirmed purchaser

Excellent back up when needed

I had a technicial problem which was dealt with professionally and to my complete satisfaction .
I would certainly use them again based on their compeditive prices and excelent after sales .
Well done GAK.

GAK.co.uk

Review by confirmed purchaser

Will not buy from again

The site rarely updates their prices and stock... After paying extra for special delivery i am STILL waiting over a week to receive my items...

GAKs old fashioned website layout and payment system needs an update badly

The only thing that attracted me to their site was the prices

But sadly I realise now that I would have gladly paid a little extra to another site and have had a better buying experience.

They only notified me that an item was out of stock almost a week after I ordered (even though it said it was in stock on their site) AND NOW I HAVE TO WAIT EVEN LONGER...Peoples time and money is valuable...I feel that GAK don't fully take that into account and take their costumers for granted.

I bought from them before...the item was out of stock and they didn't refund my money for almost 6 months (I am a student and every penny counts)

I will definitely not buy from them again

GAK.co.uk

Review by confirmed purchaser

Great Product, Great Price, Great Service - Simples

I begun searching for a little guitar amp that would bring out the best in my guitar, and ooze style. After a couple of minutes browsing on google, I quickly came across GAK. Using the menu at the top I was quickly able to make my selection and found myself sifting through an impressive list of practice amps. Already having an inkling toward Orange because they are just about the coolest looking amps I've seen, I quickly found the one I wanted. GAK did entice me into buying the one with the upgraded features with the old, 'if you spend another £38 you get the one with the built in effects'. But my lord am I glad I did. Having ordered it, it arrive the next day in mint condition. The amp itself is a revelation. All the quality sound you get from much bigger and more expensive products, and the built in effects, particularly the 'chapel reverb' are awesome! With the range of tone available from my Jazzmaster this amp is a perfect combo.
All round happy shopper.

GAK.co.uk

Review by confirmed purchaser

fast, efficient,friendly service, fulfilled all their promises

Having been let down by a major 'on line dealer' who said my amp. was ready for collection, only to be told later that I would have to wait 2 months!!! yeah, two whole months!!......I went straight to GAK, who not only said I could have my Fender Blues Jr.111 in less than 2 days, but also gave me discount......it arrived today in perfect shape and as you would expect, sounds great using a '52 Tele as well as a Green Bullit harp. mic..........so, make sure it's in stock, then buy with confidence from GAK.
Thank you Richard, at GAK

GAK.co.uk

Review by confirmed purchaser

Speedy delivery, all round great service.

Very speedy delivery, very impressed. The items ordered were for my son's birthday and although one item was not in stock, GAK were efficient and speedy in letting me know. Couldn't fault them!

Happy Customer, will use again.

GAK.co.uk

Review by confirmed purchaser

Ordered it Monday, was playing it Tuesday

I ordered my Ozark Banjo on Monday morning, with delivery before noon following day, and it was delivered by 9.15 on Tuesday morning. Customer service was 1st class and very friendly. I will definitely use GAK again if we order any other instruments. By Tuesday evening I was annoying my neighbours in style LOL.

GAK.co.uk

Review by confirmed purchaser

Job Done!

Good price, good delivery time, job done! Many thanks.

GAK.co.uk

Review by confirmed purchaser

Great Service

I ordered a guitar and carry bag, they arrived within two days, and are great. Thanks GAK will use you again.

GAK.co.uk

Review by confirmed purchaser

Brilliant prices, and really quick dispatch and delivery

GAK prices are always in there with the best, and as always there's a massive range of products available. I purchased a TC Electronic Nova Drive, this time, and it was dispatched and delivered within 3 days, with a great reduced price, of over £100 off RRP. Would I use GAK again? always have, and always will. Service is as good as it gets.

GAK.co.uk

Review by confirmed purchaser

GAK delivers fast!

I ordered my purchase over the phone after enquiring about availability of stock & even got a discount. Very helpful staff. My order was placed around Noon & was delivered the next afternoon. It would have been sooner if I lived nearer the delivery depot (Fedexin this case). Order arrived in good condition & well wrapped. Have ordered from GAK before & would do so again. I highly recommend them

GAK.co.uk

Review by confirmed purchaser

Great service . Ordered and delivered promptly

Found what I wanted at a very good price! Ordered it and received it within 2 days

GAK.co.uk

Review by confirmed purchaser

Easy to order and fast delivery

Website easy to order from, e-mail updates on status of order were useful, fast delivery and well wrapped up parcel. All good :)

GAK.co.uk

Review by confirmed purchaser

Bang on.

Got a great deal on a product I'm very happy with, delivered on the date I was told it would be. Can't really ask for more.

GAK.co.uk

Review by confirmed purchaser

Simply fantastic.

I would strongly recommend GAK to anyone looking to buy music goods online. The service was very efficient. I received my new guitar the next working day. I was kept informed of the order process over the 24 hours and the item was well packaged when it arrived (my biggest concern was that it would get damaged).

GAK.co.uk

Review by confirmed purchaser

I can't beleive how good this Fender Modern Player Marauder is.

This guitar arrived from GAK in perfect condition its nice and light plays as good as any Fender guitar that I have, great sounds to be made from the two wonderful pickups and five way switch. I think you should buy one before the price rises or USA stops China from producing this great guitar! it is made as well as any other Fender guitar in my opinion and I will admit that I am a perfectionist.

GAK.co.uk

Review by confirmed purchaser

Great product, great price and a great service, highly recommended

Great product, great price and a great service, highly recommended

GAK.co.uk

Review by confirmed purchaser

Absolutely first class.

Called GAK to make sure they had the items in stock and was told they had two,so I bought two Bugera 1960 infinium Amp heads, that was on Saturday afternoon I'm sitting with both in front of me on Tuesday morning so how could I be anything other than delighted. I have bought from GAK a few times now and would not hesitate to recommend them.

GAK.co.uk

Review by confirmed purchaser

The best prices and superb service. You couldn't ask for more.

If they've got what you're after then they're almost certainly the cheapest you'll find. They are also very fair on postage, and despatch very quickly. They are generally my first choice if possible.

GAK.co.uk

Review by confirmed purchaser

good delivery good price

i was looking for a splash cymbal but needed a boom arm as well
so this was the ideal combination sold seperately these would have cost me
another £20 the boom seems to have a lot of adjustment which is what i need
highly recommended

GAK.co.uk

Review by confirmed purchaser

Thanks so much for an excellent, friendly, helpful service.

Many thanks Simon. J180 arrived today as promised, and I even got some picks.

First song I played was good riddance by green day lol

I love it and whilst I can't really afford it... Hey it's just more debt!

At least it's something I can leave to my kids, and if I'd waited
until I could afford it, I'd probably not have been able to find one!

Thanks so much for an excellent, friendly, helpful service. Value for
money (or more debt in my case) is what counts

Kind regards

GAK.co.uk

Review by confirmed purchaser

Great friendly and effective personalised customer service with good products and nice prices

I have lost count of the number of different products I have bought from GAK and I keep on coming back to them because the products are ALWAYS competitively priced and the delivery service is great and most importantly my experience of their customer service on a one to one basis has repeatedly shown me that will actually LISTEN to ME the customer and they put MY needs first every time and these things together make for a really great all round service so they get top marks in my book

GAK.co.uk

Review by confirmed purchaser

Hi, I'm back again.

And I'll keep on coming back as long as I am given the best service out there. Thanks Paul, you are a star !!
I'm sure you must have hand picked the Les Paul you sent me as it was absolutely perfect, this is the one I would have chosen had I been standing looking at them all.
Delivered next day as promised, usually Aberdeenshire next day deliveries take two days but not with G.A.K.
Thanks again and as Arnie said....I'll be back !!!!!

GAK.co.uk

Review by confirmed purchaser

A pleasure to do business with

The Apogee Audio USB ordered from GAK is just what I wanted and arrived in a speedy time. I have not had the pleasure of using it yet as I am waiting to receive a mic purchased from another supplier, but the Apogee is smart looking and compact its purfect for my needs as a recording artist.

GAK.co.uk

Review by confirmed purchaser

Great efficient and fast service with free delivery

Ordered two amp stands from Gak which were delivered in a couple of days - compared to ordering the same product from another on line company which took a week to arrive. Hats off to Gak!

GAK.co.uk

Review by confirmed purchaser

Generally Awesome Kompany

GAK have amazing stock and at really good prices. I have used them yet again and the delivery was on time, communication all the way and quality amazing.

GAK.co.uk

Review by confirmed purchaser

Quick quick quick

I was surprised by the free delivery and the speed that it would turn up. Free gift is also a bonus.

GAK.co.uk

Review by confirmed purchaser

Great service and price.

Item in stock, best price and next day delivery. What more could you ask?

GAK.co.uk

Review by confirmed purchaser

Friendly service and prompt delivery

I phoned to ask some questions and was impressed by the musical knowledge and seemingly un-biased opinions. Following this I ordered a set of Electronic Drums and they were delivered the next day. Good service.

GAK.co.uk

Review by confirmed purchaser

Great service, I would defiantly use again

I received my Guitar within days of placing my order, and after ordering an amplifier that I ordered incorrect, one phone call an it was taken care of, would I recommend them to my friends, yes, and they will be my first port of call in the future.

GAK.co.uk

Review by confirmed purchaser

Highly Recommended Store

I've been aware of GAK for many years, including visiting their Brighton store, and only recently made a purchase over the phone. They are professional and courteous, competitively priced and have an efficient delivery service. I highly recommend GAK.