I've only ever used Game twice and that was once too many. The first experience was fine but I was only buying one product. As for the second experience, I bought a game from a different outlet, got it home and it wouldn't work. I took it back and that's when the unpleasantness started. I was advised that the first problem was that I'd removed the wrapping from the box. I pointed out that it was difficult to play the game with the disc still in the box. Then I was told that I should have read about the game's compatibility with my system. I argued that I had gone through all these matters with the sales assistant who sold me the game, and he said that it was OK. Anyway, after a short while the assistant manager puffed herself up with self importance and said that I could have a refund. I won't be visiting Game again.