I guess you dont reply to customer emails either! On friday I traded in borderlands 2 and far cry 3 to get tomb raider that you have on offer for £1. I walked a 4 mile round trip to do this only to get home to find YOU havent given me the explorer version as described on your website. Not only that...But I traded in some other games expecting to get the extra 25% trade in value against devil may cry but I was told I couldnt. I got home only to find I have purchased a preowned copy of dmc at a staggering £39.99 which is £2 dearer than buying it brand new in different stores. So in a nutshell, You gave me a game worth £5 less than the advertised price, you didnt give me the 25% offer as advertised on your website and sold me a preowned games at a higher price than other shops are selling it new. I would like to speak to a manager directly as this is not how I expect to be treated by a company as large as yours
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