I used GameGears twice, once it was a simple order, i got it and had no troubles, second time around it was a pre-order, i got my stuff on the day, however it was missing the pre-order exclusive t-shirt. I called them twice about it, they were very unprofessional about it, giving me some stupid excuse. I took to twitter to complain about it, they were having none of it, they were ignoring me for days, until finally they blocked me... I were having none of it myself, i emailed them and they unblocked me, not for long, i mentioned it once and they blocked me again.
I will never use them again, they are a bunch of kids let lose inside an office.
I ordered a Christmas present on the 2nd of December. Order status was still "payment received, waiting to be dispatched" on the 13th of December. I emailed them to ask when I could expect the order. Despite the website stating that a member of the customer service team would be in contact within 24 hours, I had to ring them on the 14th. It turns out that the item is not in stock and they can not get it.
The website should not accept orders for items they don't have. Also, when were they going to bother to let me know that my son would not be receiving his Christmas present? Will never use again.
There was a quick delivery with easy ordering. Tracking of the order was easy as Game gears sent regular emails to update us.
Although delivery took longer than expected (8 days), I did receive the game in time for my daughters birthday. I emailed their care team to ask about delivery and got a helpful response within minutes. Would def order from them again and recommend to friends.
Got a really good price on my order, better even than Amazon. Delivery was fast, which was great as it was for a birthday. Very happy with the service from gamegears, will definitely shop here again.
Wouldn't order from again, took over a week to get a game to me, poor customer service, not interested that parcel hadn't arrived and told me I'd have to wait another two weeks before they would replace it
They had £20 PSN cards for £16. I paid for four but they restricted the order and only delivered just one, claiming that it's only one per customer. This wasn't mentioned in the item description. The day I was told it was only one per customer is the day the cards went up to £18.
It was great that they sold the game killzone at a price of £32.99, it was generally cheaper than other places and online store, however the delivery took 6 days and their prediction stated 2-3 days. I was dissapointed at how long it took for the delivery even though it was free, but I would much rather pay extra money for a better delivery service. Also there has been issues when phoning up gamegears possibly because they were busy but i struggled to get hold of them for about 2 hours. It is unlikely I will use this website again.
I have bought two game's from GameGears on seperate occasions and each time have received a very prompt and efficient service, Excellent value for money, I would definitely buy from them again without hesitation,
HIGHLY RECOMMENDED, 5 stars from me.
razer keyboard shows some problems interrmitantly with keyboard responses, i have to unplug the usb and everything seems fine, if problem remains will have to return item
Great!, Quick delivery, received the game 5 days before release.
Price was cheapest around too, £10 cheaper than amazon.:)
I chose to buy from gamegears for its low prices, but its prices did not reflect its service, which was excellent. Gamegears contacted me to let me know that my payment had been processed, and again when my item had been despatched. The item was despatched quickly and arrived just a couple of days later. Overall I am very happy with the service.
Easy ordering process, very fast dispatch and delivery. I would recommend GameGears.
I was very impressed with Game Gears. I hadn't ordered from them before and was a little worried about ordering from a company which was unknown to me, but they were great. I got an email every step of the way and the game arrived really quickly. Best price i could find as well. Overall, i was really pleased with the service and would definitely recommend them.
I was a little wary of ordering from a games website that I had never heard of but I gave it a go. I was very impressed by their speed and efficency. My orders thus far have arrived within two days of ordering, they have been well packaged and exactly as described. I would definately recommend to others.
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