Ordered a Steam key and it arrived 6 minutes after the order was placed (on Saturday, 7:30pm). The key activated successfully. Cannot fault that service as the price was the best too, half the price of the Steam store.
What would make this a 5 star:
1. Improve the website, the design is pretty 2005 and it's slow.
2. Give me a better understanding of the points system. What are they for? How much do I need to collect to redeem them for something useful? What is my balance? I have no idea what the answer to any of these questions is and I can't see any details on the site.
I decided to order Need for Speed : The Run from gamers247.co.uk last night at 2am last night. I'm somewhat of a night owl and had the urge to play a racing game. They were the cheapest and offered "Instant Key Delivery" as stated on their homepage.
However it's been almost 13 hours and still nothing, In fact the transaction hasn't even been confirmed yet ( They only accept Google Wallet ) I've contacted them twice with no reply so I decided to remove my card and get it from a company who actually knows what they are doing.
The website is also an eyesore, They for some reason insist on scrolling left to right instead of up and down like most websites do.
So don't be fooled by their cheap games, they are cheap because the entire service is "cheap"
Customer service was non-existent, I was given an invalid code which happens sometimes I understand and accept that but when I emailed about the situation I was given no response, not even a standard automated response to say they'll get back to me. I have since emailed a further three times and still no response, the original order was placed on the 6th may just to give people a certain perspective about how long it has been without a single reply.
I have no doubt gamers247 occasionally gets it right and delivers the service you require, at a good price and fast delivery but in my case this was not what happened, the delivery of the email and code was very quick and reasonable, the invalid code is something I was willing to overlook, after all mistakes can happen but the fact I've received no contact whatsoever isn't acceptable at all.
I will not be using the site again due to poor communication on their part and would strongly advise people to use steam, which I normally never stray from but the game purchased isn't available on steam.
I was looking for a copy of Arkham City for Steam on Google, saw it for a fiver on Google shopping and bought it straight away from these guys. Only once I had received the confirmation email did I realise it was Arkham Asylum I had purchased.
A quick email to explain my mistake resulted in a replacement code for Arkham City without question or quibble. Or for that matter, any additional cost.
Very helpful, excellent communication and perfect end result. Would recommend to anyone.
I received my key after a 48 hour delay which the seller said was due to Google notification going down. No problem, things like that can happen. I would have rated 4 stars for that. The thing is when I placed my order I had to create a new Gmail account to use Google checkout as I haven't used it before and within 24 hours I received spam to my new Gmail address. But that could have come from anywhere, right? Well in that 48hr period I contacted the seller via the live help on his website but I used my usual email instead of the newly created Gmail one.. and guess what? I started to receive the exact same spam to both addresses which I have used 1 only with gamers247.
I know 100% my computer hasn't been compromised before anybody suggests it may have and I also use several other email address with zero spam.
If you have bought with this store or intend to buy and start receiving spam from the likes of [name], [name] or [name] with links to gambling sites etc. I am confident it has come from gamers247.
Update after Gamers247 reply.
Well hopefully people will see this post and confirm my suspicions about you spamming us. I am confident it HAS come from you. If however nobody else confirms spam coming from you after a month I will apologize and edit my review.
Bottom line, yes I would use these again (price depending), bear in mine I have read on here that it is not common if it takes more than an hour before you receive your code/ game, my purchase was the same.
As everyone knows, there is always a risk with buying items (physical or digital) from online stores that you have not heard of before or that seem to be a much lower price than other stores.
That said I was quite skeptical but confident enough to purchase my items through this site. As I mentioned above that I an very happy with my purchase, just wished it came through sooner.
Took over an hour so receive the steam code through email, which had me worrying a little. But once I received the code everything was fine. Saving over £15 was worth the 1-2 hour wait. Would certainly use this company again. :D
I just purchased two copies of borderlands 2 with this company, i was very skeptical before hand as never purchased game cd keys before and was very panicky. There was a slight delay in receiving the cd keys but this is because they have to confirm new customers first before they send the keys out. I have just received my keys and have successfully installed them onto steam. Very happy with the cost of the games 2 x borderlands 2 through this website is the same as 1 x borderlands 2 through steam.
Will definitely use thisa gain!
I have a massive list of these type of sites which I go through everytime I want to buy a new game. This one is usually the cheapest out of the lot, or at least in the top 3 cheapest. I've only just started using them though because I didn't want to use google checkout before. And that's the only payment option these guys have unfortunately. I would definitely give them a 5 star rating if they had alternative payment options... But as I said - can't fault the prices and service they provide based on my purchase :)
Great experience. Read one or two other reviews that sounded like complaints, but Games247 response sounded fair so I went ahead with the purchase. Google Wallet checkout was easy and my code was delivered within a few minutes. Activated in Steam and it's downloading now. Easy.
Fast & efficient service. Couldn't be easier to purchase with Google Wallet. Prompt delivery at a great price, basically a good all round buying experience.
I bought a Steam code game from Gamers247. I paid with Google Wallet so I didn't even need to creat an account with Gamers247. The code was emailed instantly. I would definitly use this site again, very impressed! Great price and great service.
I can't recommend Gamers 247 highly enough. Wanted a copy of Skyrim and Steam were charging £34.99. Found Gamers247 and they were charing £18.99 for a Steam Key. Pleaced the order and within a minute, my key was emailed. Bunged it into Steam and downloaded - fantastic. My next purchases will be the add-ons, which are also cheaper than Steam!
Great service that has saved me enough money to buy more games!
May be one of the worst websites I have ever used in terms of searchability and discoverability. They have redesigned the website since I used it, adding a much needed search function. Browsing for products is only slightly improved.
However I reached the site through an affiliate so didn't have to deal with that for my purchase.
Found a game I was looking for at a fabulous price, checkout process was painless, which at the end of the day is all you really need :)
I've used this site and I never got a valid key. The makers of the game I purchased (EA) told me themselves the key is invalid and should consist of 20 alphanumeric digits. The key he sent was 25 digits but he still insisted EA are liars.
I suggested, since he is an EA reseller, that he could easily contact EA and see for himself the key is invalid. Since then surprise surprise I get no reply to my emails from him.
*** Additional, regarding gamers247's response:
I have already explained, when asked for a screenshot, that this is not feasible. IF he were to know anything about the EA redemption site he sells keys for then he would know. When an invalid key is entered the page resets leaving only the email address of the person trying to redeem their key visible on the page. So yes, excellent idea. This proves nothing I have already told you! Try it for yourself instead of talking rubbish!!!!
Also in my third email to him was a letter from EA in which they explain the key is invalid. After which he still just sits there calling everyone liars rather than actually following up and calling EA so that they can tell him the key is invalid.
I purchased an Apple Composite AV Cable from gamers247 that they sold as a trader via base.com. They sent an unbranded one that didn't work. They refused to refund my postage cost despite me raising it as an issue before sending it back. There was no delivery note or returns instructions. Their listing for this item no longer appears on <external link removed> so hopefully none else will get stung! With this type of customer response they won't be around online for long.
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