Gamesbasement reviewed by

Caernarfon , GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

KEEP CLEAR OF THIS COMPANY (AVOID LIKE THE PLAGUE)

Back in June I ordered a wii fit+ board and Game from Gamesbasement, who were quick enough to take the money, (even though it states in THEIR T&C's they won't until item dispatched). After the 5-7 working days no item, so I emailed to ask? Received the automated reply then a day or two later received an email saying " suffering some difficulties and delays with the stock<>despatch your item by the end of the week".
the end of the week came and went, so I emailed again asking to cancel, got a reply saying "sorry<>is there anything else you would like in replacement" so I emailed again to cancel and got confirmation they were processing my order for cancellation on the 2nd of August, now after a few emails quoting their T&C's regarding the payment etc I got one back from them stating in their T&C's they have 30 days to process my cancellation. So patiently I've waited 30 days for the refund, still nothing.
Now to top it all off my last emails have been rejected and still no refund, plus they are still trading, if only I had checked out these reviews before making my purchase.

I have learnt my lesson the hard way, always read the reviews of a company first before placing an order!!!
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