Gamesrocket.com reviews

Gamesrocket.com reviews

Good
8.3
from 0 - 10
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Review by confirmed purchaser

Went out of their way to make sure it was an authorized purchase

Some might find it inconvenient, but I was happy that there was an initial step involved in making sure I initiated the purchase and not some hacker program.
Well pleased with the site, the purchase and the customer support.
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Review by confirmed purchaser

For REAL!!!!

Yo bro i bought diz xbox live gold card from this website gamesrocket at a badass price didn't believe it was real so i tryed it an BAM!! Not even a minute later had an email to confirm my order and another with my code wasted no time to try it logged into my xbox account an it was all good!!! Its the real deal folks no lie
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Review by confirmed purchaser

Instant gratification

I recently bought The Secret World on sale from Gamerocket and within 5 minutes I had the code sent to my email. Everything worked out great and I've been having a blast ever since.
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Review by confirmed purchaser

Great!!!

Great Website !!!
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Not good

So , i bought a PSN 5 Pounds card and they told me to wait 5-15 minutes , and then a verification email came , asking me for ID , Photo with ID and completed PDF.. No problem , i send them all of this , and it has been like 8 hours and they still didn't respond to my mails and didn't gave me the code.. I mean seriously?
If i will get the code i will make another review , but if i do not recive it this is my review of this company..
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Textbook potential identity fraud and privacy violation

I have little to no doubt that Gamesrocket is a legitimate company as such. However, their purchase verification policy is exceedingly dim-witted and violates privacy laws.

Upon making a purchase your account or card will be charged without hesitation, but the product may not be delivered. Instead you'll be asked the following:

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For security reasons, it is necessary that you send us an email to
verification@gamesrocket.com containing the following:

1. A legible scan or photo of your ID card of your passport
2. The completed verification form as photo or scan
3. A picture of you together with your ID card or passport (your face and ID must be visible next to each other on the photo).

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Well, that just won't cut it, ok? Passport and signature should only be presented in person and in person only. Additionally, asking such information is violation of privacy.

For security reasons, as it were, I have requested an immediate refund. If it will not be honored promptly, Paypal claim will be filed instead.

I recommend not dealing with any company that flags its customers as potential criminals in such manner.

Passing business risks to customers is customer abuse.

This review has been reported to customer service by the company for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

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This review has been reported to customer service by the company for violating other Trustpilot Guidelines.

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See our review guidelines here.

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Review by confirmed purchaser

Amazing and trustworthy website.

I got my digital codes in 5 minutes, the only downside to use this website is the confirmation period which might get frustrating if you are in a worry.
Overall good customer support (depending on your timezone and hour of contact) and fast digital deliveries.
Will buy again.
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Review by confirmed purchaser

Very happy and site was so easy to use

I was being nagged by my son to sort his xbox live out and they had run out in asda. My daughter told me about games rocket so I had a look. I am not very good at navigating these sites but this was simple and once it had all gone through the email was instant and my boy was happy. Ty
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Review by confirmed purchaser

Easy and quick

It was really fast
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Review by confirmed purchaser

Awesome.

Super great prices for your gaming needs! Transactions are a breeze. Thanks, GamesRocket.
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Review by confirmed purchaser

Quality games at low prices and a guarantee you receive that game in a timely manner.

I can't believe I found a game that was listed $60.00 on Steam here for $33.50.

You get an automated phone call after your purchase to confirm everything too. Really satisfied with this website.
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No problems

Ordered Diablo 3 and expansion. Got the key within 1 minute!
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Review by confirmed purchaser

Like it because you don't need a disc just download and play

Gamesrocket is easy, fast and simple. There is no waiting for the game to arrive in the mail. the only waiting time is for it to download which isn't very long.
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Review by confirmed purchaser

Best delivery ever!

Since I live in Austria and you can't buy Game Time Cards for FFXIV ARR in our small, little country I have to buy them over the internet. Gamesrocket is great because they send the Card Code by E-mail which means I don't have to wait until a plastic card arrives. And the delivery is really fast. It says "15 minutes" , last time it needed about 1 minute. Perfect for gamers like me without patience =D
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Be very careful about this company.

While some people seem to have had smooth experience with this site, I was not one of the lucky ones. While looking for The Secret World to buy, I stumbled on their site. It had a great price, and while I viewed it with some trepidation, it was listed on IsThereAnyDeal.com, next to Steam, Amazon, Green Man Gaming and GOG, so I went ahead and picked up the game, paying by credit card.

It went ok. My card was charged and there was a 5-15 minutes waiting period to get the key and the game. That's not a big thing, but it is uncommon practice, as anywhere else, you would get your key almost instantly. Instead of my game, I got accused of being a potential criminal engaged in a credit card fraud and given a "verification" form to provide them with such personal information as a scan of my passport or ID, my picture with said documents, signature etc.

Of course I declined to provide info no gaming site has business asking for and followed their instructions to contact support, cancel my order and get a refund. Support contacted me couple of hours later with a notification that the order is cancelled and refund approved. Only problem? I still haven't received my money back and refund was approved on 13th of March. Maybe things are going slow over there. I don't know, but if any Gamesrocket staff is reading this, I'd like them to check what's going on with order no.576202. Edit: Refund was resolved.

If you're planning on subjecting people to such draconian security checks, you should at least provide a warning about it before taking our money and blindsiding us with your "verifications", which, by the way, look very much like identity theft.
MOVSXD found this review useful
Gamesrocket

Reply from Gamesrocket

Hello,

the security of our company is as important as your. If we have irregularities a verification is needed. Security is in the online business indispensable.

MfG Gamesrocket
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Review by confirmed purchaser

Unbeatable service and offers!

At Gamesrocket.com you can find the biggest discounts on recent games. Products that were released just a month ago can be discounted on up to 70% sometimes! Also classics like Bioshock are really cheap there. And the purchases are fast, easy and without any frictions. I really recommend this Site to everyone!
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Review by confirmed purchaser

Great Service!!!

I love this site Gamesrocket.com. They have all the newest games for PC and lower price than other sites such as steam and origin.
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Review by confirmed purchaser

great system

I made my payment and received the instructions to install the Rocksmith 2014 within a couple of minutes. Everything went smoothly. The price was also around $20 better than most competitors. Great online system, would recommend.

Gamesrocket Game Download

Secure & legal

All products offered by Gamesrocket are absolutely legal and secure. We exclusively sell official keys, downloads and products. We are an official download partner of well-known publishers so you can be sure to get your game from official sources.

Wide choice

Gamesrocket offers you thousands of products from diverse categories. Ranging from the classic PC game to mini games and console games. We have the right game for you!

Support & FAQ

We are eager to answer all your questions. Please have a look at our Frequently Asked Questions. If you still have unanswered questions, please do not hestitate to contact our support.

Many payment methods

To make your purchase as easy and comfortable as possible for you, Gamesrocket offers a great number of different payment methods.

About Gamesrocket

As a licensed software partner of game publishers like Electronic Arts, Ubisoft or THQ, Gamesrocket GmbH provides a 24/7 online shop as well as the possibility of an instant download after successful purchase. Game keys and download clients are available directly after the receipt of payment. The download is available at maximum speed depending on the customer's internet connection. Gamesrocket GmbH offers its customers a wide range of products in the field of interactive and electronic entertainment. The essential part of the assortment is a versatile selection of PC / Mac Games of various genres which are available for instant download after purchase. Ranging from the latest top games to timeless classics, from epic online role playing games (MMOs) to entertaining casual games (minigames).

Visit Gamesrocket.com

Contact

We live here: Germany

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