Reply from Anglian Garden & Building Ltd
[REPLY]
- Reviews (31)
- Alexandra Rothery
- 1 Review
Great personal service
I ordered a gypsy caravan hen house and was promptly called by Anglian garden and building to check that everything was ok and to confirm style, paint colours, optional extras etc. they called back later answering my questions about delivery times etc. so the service from the above company was excellent and should warrant 5 stars but Unfortunatly when the product arrived it was not built to the described design and was missing 2 very important parts - the removable side and the removable tray for easy cleaning! I contacted the man who had actually made and delivered the caravan and to cut a long story short they are making and delivering a new one WITH the easy cleaning tray and removable side!!
- Mr Colin Basford
- 1 Review
- Lynne Douglas
- 1 Review
Beautiful Glass Stones
Very friendly, helpful and delivery was very quick. Would definately use again and recommend to anyone. Thanks again.
Reply from Anglian Garden & Building Ltd
- Kathryn Salt
- 1 Review
Excellent price and excellent service!
I bought a shed at the cheapest price I could find on the internet.. I phoned to query how long delivery would take, the lady was extremely helpful and even phoned me back twice to confirm expected delivery dates.
The shed arrived when expected and the delivery guy was lovely. I haven't unpacked the shed yet, but the box is in great condition, so the shed should be too. An excellent company to purchase from.
Reply from Anglian Garden & Building Ltd
- Gerard Eastick
- 1 Review
It starts with the website and continues to deliver a first rate experience
The web site is not only appealing, it is informative and easy to navigate. That was what first attracted me. The items I ordered were delivered with no fuss and I was kept up to date with progress. I would not hesitate to use Anglian again and probably will soon.
Reply from Anglian Garden & Building Ltd
- Mrs Ouarezki
- 1 Review
Excellent Company
Accurate description and fast delivery. Would definitely recommend.
Reply from Anglian Garden & Building Ltd
- Ms Holden
- 1 Review
Almost faultless
Delivered as promised - just one of the compost bin latts had broken attachment.
Reply from Anglian Garden & Building Ltd
Thanks for the review. Unfortunately sometimes damage can occur in transit, if we are informed of these we will always arrange a replacement. If you still require a replacement - please let us know and we will be pleased to help.
Regards
Bruce
anglian garden and building
tel: 0333 358 3580/08458 332332
fax:01953 852131
buy online at:
http://www.gardenandbuilding.co.uk
pavingsuperstore
tel: 0333 358 3588 / 08458 332 337
fax: 01953 852131
buy online at:
http://www.pavingsuperstore.co.uk
- Ms Tomlinson
- 2 Reviews
very efficent service and delivery
excellent service, items received as described on line very pleased with the glass pebbles would use company again
- Mandy Roseveare
- 1 Review
Cabin fever!
Cabin was delivered on time and put where we needed it. Wayne (cabin builder organized through Anglian Garden & Building Supplies) came a day later and worked solidly for two days single-handedly putting it up. From Wayne's point of view the instructions were not the best and the roofing felt was poor quality so we bought additional roofing felt. It was well worth the extra expense of having an experienced joiner/cabin builder. The cabin looks great, we have treated it with ,wood preserver and painted it.
The icing on the cake would have been if the wood had been pre-treated/tanalized, but you pay for what you get and the price was very competative. We are very pleased with it.
- Mrs Ingram
- 1 Review
A potting shed to send one potty!
I purchased a Hallmark potting shed which came with two very commendable erectors. I had no problems with the company selling the shed and no problems with the two erectors. My experience with Anglian would make me recommend this company.
- Mr Roet
- 1 Review
Efficient and professional in communication and service
Efficient and professional in communication and service, unlike the delivery company.
- Mr Charlesworth
- 1 Review
Excellent Service and a Great Product!
Our ecobase for our new shed was delivered only 2 days after we ordered it online! Excellent service!
The ecobase was easy to fit together and easily cut to size. It keeps our shed off the wet ground and provides a sturdy base with air-flow beneath the shed to stop it rotting.
- nigel
- 8 Reviews
Excellent service
all ordered online for my elderly mum and was processed quickly and easily. Only thing that was confusing for her was being told one minute order would be delivered approx a month which gave us plenty of time to remove old summer house but then rang by locl company saying it would be two weeks and then laetr one rang again and told it would be delivered following week so in the end had to rush and change our plans to clear site. Summer house good quality for the money and easily erected with two pairs of hands to out roof on. Overall mum very happy and sitting in garden again
- Mrs Robson
- 1 Review
Pebble perfection
A good company, easy to do business with, pebbles arrived quickly and they are good quality flat whites just whatt I wanted.
- Alex Williams
- 1 Review
Reliable delivery. Product is perfect for job.
The rubber chippings are exactly right for a children's play area and though a little more expensive than bark in the long run they pay off. This is the second batch I have ordered as I have extended the area. The rubber is safe and retains its 'springiness' even after a year. No problems with cat mess and no mould/moss despite being cited under a tree.
- Bob Hall
- 1 Review
Excellent product, no complaints
First class materials, easy build, delivery exactly as stated and required. No issues.
- Paul Moon
- 2 Reviews
A superb reliable company (unfortunately disappointed with the product I purchased).
This is a difficult review to do! Anglian Garden & Building Ltd are superb - they are efficient, reliable, offer good prices and their customer services are second to none. Unfortunately, the product I purchased (a Rowlinson Ryton Summerhouse) was generally poor with severla parts missing. I wil contavct Anglian Garden to inform them but at the time of writimng have not yet done so.
- Anna-Marie Williams
- 1 Review
Good stones looks great
Our delivery man was exceptional it was pleasure to have such an experienced man we live on a slope and we are disabled and he delivered to where was best for me, there are few employees who would go to the length this young man did. I wish there were more like him, he is wasted on delivering why has no one snap him up. Polite well mannered with a caring attitude and head for business.
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- Elain Fin
- Sutton, GB
- 8 Reviews
Fabulous customer service and quick delivery
After being let down on an order with another online retailer (crinklecrankle.com) I phoned Anglian. I explained the situation - 2 weeks after ordering birthday present from CC am informed item out of stock - and sales assistant offered to phone supplier and check item was available and call me back. Item indeed in stock so order placed and delivered within a week. Super customer service, great prices (item was cheaper than CC) and quick delivery. Would not hesitate to use again or recommend to others.
- Ms. S Jenner
- 1 Review
Informative, efficient service.
Very helpful staff on the other end of the telephone.
Ansered all my questions and very accomodating.
Fast and efficient service.
Would deffinately use again.
Reply from Anglian Garden & Building Ltd
- Trisha Martin
- 1 Review
Quick, Efficient Service
Good product, Competitive price, excellent communication and quick delivery. Perfect !
- stephen clark
- 1 Review
Excellent Customer Service
When I phoned and placed my order I did not know how delivery would be made as i live down a narrow lane. The sales team recommended a 7.5 tonne vehicle and also suggested that I have someone onsite to assist with offload. The Sales Team and Driver were all very helpful and I would recommend to friends and I will be using them for all future deliveries. A++++ Service.
- Mr S Woodhouse
- 1 Review
Communication and response was 1st class
The delivery was on time. Questions were answered promptly, and the goods were @ an excellent price.
Reply from Anglian Garden & Building Ltd
Thank you very much for your kind review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
- Mr C Cooper
- 1 Review
despite some hiccups with supply from Holland, excellent support and follow up
there was quite a delay on our order due to supply problems from Holland, but the support was superb both by email and by telephone - they tried really hard to keep us posted on progress and were very helpful, with timely responses and follow up to make sure things had happened.
Reply from Anglian Garden & Building Ltd
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
Stoned Again
Got my delivery when i needed it, where I needed it. Very helpful telephone staff, who dealt with a last minute change to my order with no fuss or bother. Prices were competitive if not the cheapest. Would like website to be more informative in terms of stock availability. Otherwise a very good service.
Reply from Anglian Garden & Building Ltd
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
- Mrs Harvey
- 1 Review
Dutch Barn
Very pleased with the Customer Service. All my questions where answered quickly in regard to the product pre purchase to ensure I got exactly what I needed. Delivery was smooth. A very well made, strong storage shed that went together easily. Hopefully last for many, many years to come! Thank you
Reply from Anglian Garden & Building Ltd
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
- MRS J HILL
- 1 Review
perfect in all aspects
wonderful service ,very helpful staff ,cheapest product i could find and very fast delivery,i would recommend to anyone and will be a customer for life.
Reply from Anglian Garden & Building Ltd
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
- miss c halstead
- 2 Reviews
Excellent quality and service
I recently purchased the rubber play chippings. I was not sure on the quantity I required but the staff were extremely helpful and worked out my requirements.
Excellent quality and delivered within the time stated. I could not fault the service I received from the company and it's staff. Thank You. A pleasure to deal with and I would definitely purchase from you again.
Reply from Anglian Garden & Building Ltd
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
- Ms Strudwick
- 2 Reviews
Great service excellent staff
Excellent purchase experience I would recommend to friends & family. Staff were great made you feel at ease and they knew what they were talking about which is all ways good, great advise. Delivery was on time as they said they would be helpful driver.
I would check out the delivery lorry next time as they can be very big, I will ask if delivery can be made on a smaller vehicle. Looking forward to my next purchase.
Reply from Anglian Garden & Building Ltd
Thank you very much for your review. If we can assist with further orders please do not hesitate to contact our sales team.
Julie
Customer Services Anglian Garden and Buildings Ltd
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- Krystal Cullen
- Norwich, GB
- 7 Reviews
Excellent Service
The staff there are very helpful and knowledgable and my goods arrived in good time and were complete.
Reply from Anglian Garden & Building Ltd
Thank you for your kind response. If we can assist you in the future please contact us.
Julie
Customer Service at Anglian Garden and Building Ltd
- Miss C Joannides
- 1 Review
Great service - friendly staff. Great products.
Really friendly staff, very helpful. Delivery was superb and super fast. Items as described and staff were very helpful. Very much recommend.
Reply from Anglian Garden & Building Ltd
Thank you for your kind message. If we can assist with any future orders please do not hesitate to contact us.
Julie
Customer Service at Anglian Garden and Building Ltd
