[REPLY]
This is a difficult review to do! Anglian Garden & Building Ltd are superb - they are efficient, reliable, offer good prices and their customer services are second to none. Unfortunately, the product I purchased (a Rowlinson Ryton Summerhouse) was generally poor with severla parts missing. I wil contavct Anglian Garden to inform them but at the time of writimng have not yet done so.
Our delivery man was exceptional it was pleasure to have such an experienced man we live on a slope and we are disabled and he delivered to where was best for me, there are few employees who would go to the length this young man did. I wish there were more like him, he is wasted on delivering why has no one snap him up. Polite well mannered with a caring attitude and head for business.
After being let down on an order with another online retailer (crinklecrankle.com) I phoned Anglian. I explained the situation - 2 weeks after ordering birthday present from CC am informed item out of stock - and sales assistant offered to phone supplier and check item was available and call me back. Item indeed in stock so order placed and delivered within a week. Super customer service, great prices (item was cheaper than CC) and quick delivery. Would not hesitate to use again or recommend to others.
Very helpful staff on the other end of the telephone.
Ansered all my questions and very accomodating.
Fast and efficient service.
Would deffinately use again.
Please see review from Ms Jenner - Her review is good, but she has given one star. I think she may have made a mistake. Please can you see what can be done. Thanks, George
Good product, Competitive price, excellent communication and quick delivery. Perfect !
When I phoned and placed my order I did not know how delivery would be made as i live down a narrow lane. The sales team recommended a 7.5 tonne vehicle and also suggested that I have someone onsite to assist with offload. The Sales Team and Driver were all very helpful and I would recommend to friends and I will be using them for all future deliveries. A++++ Service.
The delivery was on time. Questions were answered promptly, and the goods were @ an excellent price.
Dear Mr Woodhouse
Thank you very much for your kind review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
there was quite a delay on our order due to supply problems from Holland, but the support was superb both by email and by telephone - they tried really hard to keep us posted on progress and were very helpful, with timely responses and follow up to make sure things had happened.
Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
Got my delivery when i needed it, where I needed it. Very helpful telephone staff, who dealt with a last minute change to my order with no fuss or bother. Prices were competitive if not the cheapest. Would like website to be more informative in terms of stock availability. Otherwise a very good service.
Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
Very pleased with the Customer Service. All my questions where answered quickly in regard to the product pre purchase to ensure I got exactly what I needed. Delivery was smooth. A very well made, strong storage shed that went together easily. Hopefully last for many, many years to come! Thank you
Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
wonderful service ,very helpful staff ,cheapest product i could find and very fast delivery,i would recommend to anyone and will be a customer for life.
Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
I recently purchased the rubber play chippings. I was not sure on the quantity I required but the staff were extremely helpful and worked out my requirements.
Excellent quality and delivered within the time stated. I could not fault the service I received from the company and it's staff. Thank You. A pleasure to deal with and I would definitely purchase from you again.
Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk
Excellent purchase experience I would recommend to friends & family. Staff were great made you feel at ease and they knew what they were talking about which is all ways good, great advise. Delivery was on time as they said they would be helpful driver.
I would check out the delivery lorry next time as they can be very big, I will ask if delivery can be made on a smaller vehicle. Looking forward to my next purchase.
Dear Miss Strudwick
Thank you very much for your review. If we can assist with further orders please do not hesitate to contact our sales team.
Julie
Customer Services Anglian Garden and Buildings Ltd
The staff there are very helpful and knowledgable and my goods arrived in good time and were complete.
Dear Mrs Clark
Thank you for your kind response. If we can assist you in the future please contact us.
Julie
Customer Service at Anglian Garden and Building Ltd
Really friendly staff, very helpful. Delivery was superb and super fast. Items as described and staff were very helpful. Very much recommend.
Dear Miss Joannides
Thank you for your kind message. If we can assist with any future orders please do not hesitate to contact us.
Julie
Customer Service at Anglian Garden and Building Ltd