Garden Best Buys reviews

Garden Best Buys reviews

Good
7.6
from 0 - 10
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949 Trustpilot review(s)
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Reviews

About

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Review by confirmed purchaser

still have not received item

still not received cover
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Review by confirmed purchaser

Poor communication

I ordered a "Compact Walk-in Greenhouse" and after 5 days received no communication after initial order confirmation. I called them on day 6 and was told they had no stock and I would not get my item for another week. The delay is one thing, but the total lack of communication is POOR.
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Review by confirmed purchaser

Good value and very speedy delivery

Just as above really
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Review by confirmed purchaser

Gardeners perfect partner

What a great web business ordered then they delivered next day
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Review by confirmed purchaser

Grab a bargain.

The Leaf grabber I purchased was a fantastic price and was delivered promptly at a reasonable cost.
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Review by confirmed purchaser

Waste of time and energy

My order was not fulfilled supposedly because the items ordered were damaged in transit.We wanted the items in preference to a refund but when I asked for a re-order I was advised the items were out of stock.I must question whether the items were in stock in the first instance?
We will not attempt further purchases from this company again.
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Review by confirmed purchaser

Useless

They could not supply the item I ordered. A waste of time.
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Review by confirmed purchaser

Fantastic service

Great communication from this company, & fast postage, if only all online stores were as good as them!!
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Review by confirmed purchaser

Awful service order 7 days ago no update and no order arrived

I order my goods on monday so that I could have a days gardening over the weekend. Received the order confirmation and then nothing. Checked on Thursday as to the status of the order which is processing, A week on still waiting and the order is still processing but strangely recieved an e-mail asking to rate the service which is awful will never use again
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Review by confirmed purchaser

Gardman Gothic Arch

Ordered online via Gardenbestbuys.com which was straightforward to do. The company are offering the arch at a very low price, though the carriage is slightly dearer than others but still £2 cheaper overall than anyone else. I ordered on a Friday, but they'd been a hiccup in delivery arrangements when I contacted the company towards the end of the following week and was told next Wednesday, but after politely asking for a quicker delivery they responded equally politely with a Monday delivery, it actually turned up Saturday evening via Yodel. The arch itself is a bit flimsy and not the easiest to put together but we did and it is sitting looking good 'tween two hedges to the entrance of our kitchen garden. For the money it is good value but I having bought arches for a previous garden I would buy something of a more solid construction for display in my main garden.
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Review by confirmed purchaser

No lights tonight!

Unfortunately all 4 solar lights arrived damaged and one completely smashed. I am advised that I will receive a refund and I hope this will be a full refund to include postage and packing.
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Review by confirmed purchaser

none better any where

we bought two of these plant containers planted them up straight away and positioned them each side of our front door every body wants to know where we bought them from
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Review by confirmed purchaser

Unreliable

Goods have not arrived payment has been taken and no updated delivery information provided
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Review by confirmed purchaser

Just what I needed and on time

Found what I needed at Garden Best Buys which I could not get locally
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Review by confirmed purchaser

Still waiting!

My goods have not yet arrived so am unable to give a proper review.
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Review by confirmed purchaser

Useless supplier

The order was made and the customer waited for 4 days beyond the estimated day do delivery. There was no tracking information and Customer Services eventually sent us a short Email telling us that the supplier had failed to deliver the order. They did not seem particularly perturbed.
I will not be dealing with this company again
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Review by confirmed purchaser

Good value but delayed dispatch

Garden Best Buys presented the best value for what we were looking for. However after 7 working days waiting for delivery I had to chase them. One friendly conversation later and the good arrived the next day. They had a problem with delivery from their supplier. Had they taken the time to contact me explaining why they were late I would have given them 4 or 5 stars.
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Review by confirmed purchaser

Wish everything was as easy!!!

I got this at a very good price but when it was delivered it was badly damaged, it must have been done in transit because the shards of plastic were in the box . Sent Customer Services an email with a photo of the damage. New replacement now on its way in transit.
Wish everything was as easy!!!
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Review by confirmed purchaser

exelent

good highly recomended

gardenbestbuys.com Details

About this company

Visit Garden Best Buys

Contact information

Call us on: 01977 684092
We live here: Oak Tree Farm & Nursery
LS25 5ER Leeds
United Kingdom

Category

Garden Best Buys is ranked 15 out of 17 in the category

Garden Best Buys is ranked 65 out of 84 in the category Garden

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