great shed. easy to follow step by step instructions. just make sure you do follow them nut by nut otherwise you might have to take a few out if you jump the gun. like I did. (whoops). put it up on my own so easy. looks great in my garden. would recommend these sheds to anyone for price and quality.
We purchased a Billy-Oh Wooden Greenhouse with shelving. When assembling the greenhouse we realised that some of the wooden panels were warped. All of the window panels were damaged in one corner. We had to cut into the wood to allow the doors to close.
Unfortunately, a lot of the warped and damaged sections were not visible until the outer frame was already assembled, meaning we have had to cut and nail the other parts to ensure they fit to the frame. We haven't been able to put the shelves up as they are also warped. It was a complete waste of £300 and we will have to replace it.
Garden Buildings Direct have offered us replacement parts, which is unacceptable, as this would mean completely dis-assembling the greenhouse to re-assemble, and as stated, we have had to nail and cut parts to make it all fit together, and dis-assembling would certainly cause further damage. They have said that they will not refund us (even partially).
Our advice would be to not use this company, or if you do, make sure you examine each part with detail before assembling.
i love our new shed its for my son for xmas to house his drum set its was pretty easy to put up great instructions delivery was great and ordering was easy i would recommend anyone to buy this product thanks
If you are after a garden building then have a look at Garden Buildings Direct. There are a wide variety of sizes, styles and colours at reasonable prices. Ordering was easy and delivery prompt. Highly recommended.
Reasonably easy to construct my summerhouse... the end results are just beautiful. I gave it a few coats of paint, and now it's something beautiful to see at the end of my garden. I had an old shed there before, which was sad and nasty to look at. One of my better decisions thankfully, I'm very happy to recommend this.
Badly broken shed arrived , just left in the garden . I was home all day waiting for the item and if they had bothered to ring the bell , I would have returned it there and then .
Customer service say they decide a date for collection which can be up to a month , in the meantime they hold onto your payment even when it's their product that's faulty .
Not happy as I can't buy another shed until I have the refund . Don't bother complaining because all they say is that's the way it is . Terrible service, you should be refunded immediately on faulty goods .
Delivered quickly in manageable pieces. We bought the 12 by 8 Billyoh 4000 and it was easily possible to move this through our house to get it to the back garden. Everything was packed carefully and we had no damaged or missing pieces. Erecting the shed was a simple process AFTER you had deciphered the instructions. This was probably the only drawback - the instructions could be better.
Overall we are very happy with our shed!
This is my third Billy-Oh wooden garden shed and all have been easy to erect and solid when completed. I may add that I have erected them all by myself, including the roof, so if a 70 yr old short legged pensioner can do it anyone can.
Do as the instructions say and all will 'fall into place', so to speak!
A final tribute is that they have been perfectly dry during the recent heavy rain, even the windows are leak-proof, and they face Westwards straight into the wind driven rain.
I would buy more but my garden is getting full.
Excellent shed for the price. I even erected it by myself with no help and with no problems. I would have given 5 stars, but the whitewood trusses and purlins were wet and mouldy, and the door height is too short. Once erected, it is now solid as a rock, and will do well in its intended use as an aviary shed. I intend to buy another one of these in the very near future. My main criticism is the door height. I have some nasty cuts on my head where I forgot to duck !! The whole shed , if six inches higher all round, would have been perfect.
Would recommend a friend without question
I have never bought such a piece of tat, the instruction for the roof where wet so they fell to bits the roof is made of 3/8 thick chipboard, the instructions for the building of the shed may as well have been in Chinese they where that clear the sides came in 2 different colours, back to the roof I am going to have to reinforce this as when we get some snow it will collapse, it is supported by 4 pieces of 3/4 x1 1/4 and 5 pieces of 1"x 1" the roll of roofing felt they sent was damaged at one end, onto the sides well here you have 10 pieces of fence panels but not even that good as fence panels have a decent piece of wood holding them together, these are built on 1" x 1" really strong ? not, now to the doors well the hinges that came with these all 4 of them I expected 6 are made of tin my 2 year old granddaughter could bend them, the doors themselves are made of 3/8 tounged and grooved pieces that have 3 pieces of 1" x 1" wood to support them (real strong) so these need reinforcing I expected bolts to hold one door shut, no you get 2 little turn buckles to hold the door shut, and when it was delivered it would have fitted in the back of a mondeo estate with room to spare not as I expected a front a back two sides and two pieces for the roof no this thing was flat packed worse than an item from lkea, so if you want a shed don't buy one of these spend a bit more and go elsewhere I wish I had, i am now having to spend to reinforce this shed so no 2 year old can break in and steal anything I put in it
Purchased a shed for the second time from Gardens Buildings Direct and yet again perfect shed at a great price!!! Will use again.
the delivery had phone calls to check we were ok with arrival time.Nice
The instructions were thorough, well thought through and designed for a novice like me that really helped. Just think of it as a big airfix kit. Getting everything out and in order to visualise the order was a great help too.
there were some difficulties which was my error in rushing and not pausing.
Nothing missing either!!!
Our recent dealings with this supplier were faultless, receiving full email detailing
on the product bought and prompt delivery arrangements, plus backup. The product
itself (a garden tool shed) turned out to beyond our expectations in regard to high
quality design and manufacture, easy to assemble and really impressive appearance.
Excellent service with a quick and easy purchase online. Delivery information was very clear and I was surprised by the ability to pick your delivery date. This was great as they delivered on a Sunday. Delivery person was prompt and very helpful.
The product was also great and gas now been constructed. Looks really good.
Picked this greenhouse after doing research into design, material and cost. I ordered on line, and I was able to track when it would be delivered - which is important as I work. Arrived well packaged in a box and spent 2 days putting it up. All the pieces were there and all well made, the instructions took a bit or interpreting, but I think that large greenhouses (mine is 8ft x 12ft)! do, but we managed to put in up (Myself and my Mum) and it is very solid. I then drilled and screwed it down onto a concrete footing. My greenhouse has been up Five months now and I have experienced no problems at all. As my greenhouse faces a row of terraces, the non see-thru roof gives me the privacy I need and I have grown very successfully lots of crops this year. Very happy indeed.
I bought the billyoh pent shed.
Excellent value for money. Efficient delivery.
Would have got the fifth star if the instructions to build the shed were clearer. I found them not particularly user friendly, with bits missed out and poor diagrams. It took far longer to build as a result of trial and error in places.
I may replace the plastic windows with glass but other than that the shed is exactly what I wanted.
Bought a Keter outdoor storage "shed" significantly cheaper than anywhere else (including Amazon). It came next day - at no extra charge!!
Easy to assemble and waterproof, the "shed", really an outdoor cupboard, held a fair amount of stuff, was lockable and - most importantly - is waterproof.
The company was very easy to order from and I would thoroughly recommend them in the light of this purchase.
The base is about 6 inches shorter than the greenhouse and there were no fixing stakes as per the instructions. As an aside, we were quite shocked by what we received as a base as it cost £94.99 and we estimate we could have bought the wood ourselves for about £15.
The greenhouse is less than 12 feet long.
The instructions on the glazing panels indicate that they need to be closed at each end with tape. There is nothing in the greenhouse instructions about this so not sure what to do here.
Contacted Garden Buildings Direct and got a simple cut and paste answer about checking whether the parts were all there.
I was pleased to receive my shed on time well packed. the driver was helpful and reversed on my drive and unloaded it in a careful manner. It was easy to move the sections when unpacked also with some help easy enough to assemble. When finally assembled the shed looked good and was sturdy a few knot holes in wood panels were soon put right with a little sealer, I improved the frame inside on the end panels just so that I was sure it was strong enough to hang my tools/shelves etc. Over all a good shed for the price I feel though, the shed advertised as a top of the range product it was let down by the windows, that is the frame fitting and sill very flimsy. I had a window blown out by the wind even after carefully fitting as per instructions. I shall improve on the window frames to make them stronger and look better. To sum up overall I am pleased with the shed but would be much happier if I hadn't had to buy more material to improve on the windows.
Great delivery guy and very helpful. The shed wad straightforward to erect because the instructions made sense. It looks great and it's now painted willow green, so it's looking mighty fine. This is a great product and at a very reasonable price. Do yourself a favour though and order a floor to go with it, it may cost another 40 odd quid but is very much worth it. Nice work all round.
I bought a shed, base, floor all from the site. Definetly needs a good clear full day. and a second person. I would also recommendyou do it on a day where you can pop into local diy shop just in case you need additional fixings, although there were plenty in the bag.
does the job its supposed to. The only thing id moan about was that one of the panels was a bit out of spec so when it came to putting them all together shed was a bit off canter. But not a major issue or worry as its waterproof enough and its a basic cheap shed.
would recommend the site as the service was quality from start to finish!
My Billy oh shed is the envy of all my friends as I have created my own piece of beach Heaven! The website, ordering process, delivery and product are all excellent. The timber is of good quality and we were supplied with more than enough hardware to complete the job. Fantastic value for money.
Well I bought a 6 x 4 BillyOh 4000 range shed from these guys, looked very suitable for my needs tongue and groove, nice price ticked all the boxes. but as we all know, the measure of a company isn't what they do when all goes right, it is how they respond when all goes wrong, well delivery was arranged and the shed arrived nice and early on the scheduled day, paperwork signed and driver left, so out came the assembly instructions and on went the kettle, once we started assembly we couldn't work out why the front and back pieces would not fit, and then we notice that we had half of someone else's order! I immediately rang customer services to advise, my wife noticed that the labelling had our and another customers details on it. and that's where the problems began, I asked if they could get onto the driver and get him back with the rest of my shed assuming a simple miss pick by the driver, 'Sorry the driver is in Sheffield and never scheduled to be in London so don't know why you have those parts!, they then said they would call me back, which they duly did, to tell me the shed I had ordered was now out of stock, so I asked for a refund as I had to get another asap as livestock was due to arrive within 48hrs that was going into the shed, and when they could collect as I had no room for these parts and the shed I had managed to get ordered and delivered the following day. so 24hr wait with a couple more calls asking to speak to manager, no phone call, just a pro-forma email advising that funds would be back into my account between 2 and 5 days, but nothing about collection, so rang again to be told ' we don't know when we can collect' well made it clear to manager when I finally spoke this morning that I had no room to store the useless parts they had sent, and was told well will put a note on system you have had to put them in back street. in short Avoid garden building direct like the plague, a wise man once said good is rarely cheap and cheap is rarely good, this obviously counts for customer service as well.
It looks complicated but once out of the packing it's quite simple . I myself put this up in six hours and only needed a lift with the roof .its also better quality than a wooden shed and a lot cheaper .long term very little maintanace which leaves loads of time for riding motor bikes happy days
Turned out a lot better than I expected. I bought this shed to use as a chicken house. It went together well. There were plenty of nails and screws. More than enough of a very high quality wood preservative and the instructions were easy to follow. We bought it to adapt to a chicken house and it proved to be ideal.
good deals dont know how its so good and cheap and NO DEL CHARGE omg. going to buy a biilyoh summerhouse next dont know how they can do it for the money they must be cornish. P N PETE.
Ordered the shed and initially sales were helpful, organising best delivery date for me as in when there were people available to take it from kerb to garden). Waited in all day - no shed, and no advice despite mobile no. being given, and email telling me the shed was on the delivery lorry. Contacted GBD who said once it's on another courier's truck it's out of their control... as 'not my problem'.
First opportunity to put up the shed today:
Warped frame meaning big gaps between panels and panels and door.
Bad construction/measuring of cut timbers meaning unable to align panels etc. properly.
Overlap timbers full of drying out knot holes - cracking and falling out.
Overlap timbers and one door timber showing signs of splitting.
Roof boards mangled at the edges by the strap holding them to the pallet.
Trim lengths rather odd - only 2 lengths provided so had to customise so the joins were covered and the warped-timber gaps!).
Roof truss also warped so did not sit properly on the walls.
Floor (the 'heavy duty' one...) very flimsy with thin bearers.
Tomorrow I will have to go and try and repair splitting boards with something glue-like.
Result is a shed that has had to be forced into the proper shape because of the warped wood used, with more to be done. The door frame is so warped that the a lock would be useless for the door - you could put a wrecking bar through the gap and just lever it away on the hinge side!
Overall impression was one of bad 'workmanship', cheap/shoddy materials used, and the shed panels etc. being just thrown together before being shipped out.
Very disappointed and very unimpressed with the product. We bought from GBD because they had come recommended, and the product was a gift to my son - it now feels like we've left him with a liability rather than an asset.
We purchased a BillyOh 10 x 8 Tongue and groove shed & premium tongue & groove floor option. The shed arrived & was surprised to see a shed of this size on just one pallet !.We began by putting the Eze Base down which was very straight forward, then we put the supposed premium floor on to the base it came in 6 pieces with very thin tongue & groove wood and supports very thin considering you have to walk on and store heavy things on it anyway ,whist walking on it on of the bearers snapped because of a knot in the wood gave way so had to put a brackets over the crack to repair it.
We then started to construct the shed which for a shed of this size comes in too many pieces 12 pieces in all to construct the sides and front and back wall which does niot make for a very stable construction, anyway the general feel of the shed is made to a price with low quality materials the tongue and groove had dozens of knots you can see day light through, quality control is not evident at all : tongue 7 groove split in several places where the nails have split the wood,25 nails protruding not driven home properly, bearers cracked because of knots, The door apertures like a dogs hind leg tongue & groove panels not in line, the doors same again not on line had to plane the tops to get straight again also on the doors the tongue & groove not locked together can see day light through them. The roof panels are so thin I have seen cardboard thicker and stronger than these .There are lots of other small faults that should have been spotted by quality control before leaving the factory.
We sent a letter to garden buildings direct with photos of the faults and had a reply saying we should have let them know of any faults within 7 days there terms and conditions, we did not start build it for 12 days so did not check till then, they said they would consider some of the defects. But decided not to bother but to put it down to experience & do the repairs ourselves.
This is not a deluxe shed as they describe it more like a Budget Value Range Shed at a premium price
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