Transaction was smooth and simple delivered in time as said but the packaging box was in a terrible state as if it had been opened and returned the hedge trimmer had one or two minor scratches on it which made me consider if it had been used. I accepted it and hoping for the best.
top top dealer will use again
Ordered on line but recived no order acknowledgement. Money had been taken form my card so had to phone to find out what was happening. Very helpful young lady did chase it up and get back to me. Not sure if the problem lay with GMD or Husqvarna. Past experience of the latter didn't impress me !
On this purchase I bought only 2 stroke oil, but it's hard to get high performance genuine Sthil oil locally. I've found that even with delivery charge, buying 5 litres still works out cheaper than buying fully synthetic oil from Halfords or elsewhere and it beats using standard 2 stroke oil at 25::1 ratio. Why use dubious oils in your Sthil power machinery when you can use the genuine Sthil oil cheaper? Then you have the cost of fuel and time to go out and buy from other sources.
I've found over the years that it does not pay to buy cheap shoddy garden machinery. I use chain saws and brush cutters a devil of a lot and i have found that Sthil are amongst the best and having searched the field, for chainsaws and hedge cutters I could not find a better price than Ron Smiths Garden Machinery Direct. Then you have an excellent back up service with fully competent staff where you can take the machines back if you have any problems and get the right spares for them when they need them. Also parking is a serious consideration these days. You would not want to lug a ride on mower half way across the city!
A firm that does exactly what it says it does. The item I ordered arrived promptly, an easy trouble free transaction. I would certainly recommend this firm to other on line buyers.
Good mower at a good price, so I'm happy. However the delivery could have been seemless if I had been contacted to ensure I was at home at the day and time of the initial delivery, instead it was taken away and I had to call a depot to arrange delivery for another day.
Afrer few hours of reasarch i found what i really want and then i found where im going to order from. Garden machinery- cheapest online shop from all websites. Tried to pay with my card and i had little problem because my card didnt had some 3d security thing activated so next day i had a phone call from Garden machinery if i would like to pay over the phone. What a service!!! Delivery was superfast. Really good company and i would definatelly recommend to anyone. Thank you GM.
Product arrived today 1 week after ordering.
Which is generally fine, but no communication was received to note when it would arrive, and the item was showing "in stock" when ordered. As an expensive item I was therefore hoping for delivery within a day or two.
Anyway, it's all here now. Not had chance to check it yet, but I'm sure it will be fine.
After 5 days and not hearing anything from this company I sent an email querying when I'd get my delivery. No reply. I then contacted by phone and was told they'd call me back asap. To be fair they came back pretty quickly only to tell me that Stihl no longer supply that product!! Very frustrating having waited 5 days and then, the best part, my refund would take 3-5 days. Hmmmmmm
Very helpful, sorted out the order for me immediatly. promised delivery next day, the lawnmower arrived next day on time. Opened the box, looked at it for a good few minutes admiring my new machine. Love the red shiny colour on the mountfield, really looked cool. My wife thought It was a pram, she was very excited. My duaghter said it was disgusting buying a princess pram at our age.
took me 15mins to put it together, it was raining so had to wait till the afternoon to try it out, could not wait.
Brilliant machine, quiter then my previous old Qualcast. I do reccommend the shop and Mountfield machines. Definitly - not be used as a pram.
We ordered the rotavator and were delighted with the quick service we received the driver was most pleasant and helpfull an asset to the firm well impressed. Thank you the veg patch is looking good already even the grandson of eight had a go with grandads assistance well pleased thank you .
One slight word of warning, the lawn mower arrived with the 'No Oil' tag removed but the lawn mower did not have any oil.... could have been a very expensive mistake if I hadn't checked.
I really like my new hedge cutter starts like a dream and runs great!. Garden Machinery did a great job on quick service and delivery! Packaging showed signs of deterioration during transporting and could be improved to stay the distance??
This company had a fast, well laid out website, the cheapest price I could find by some margin and the mower was despatched & delivered within 2 days. A minor query after delivery was dealt with promptly & professionally. Undoubtedly the company to go to for anything they supply!
Having placed my order for a garden tiller and border edger I got a quick response telling me of dispatch and tracking. Very good. This was shortly followed by an apologetic email say that the edger was noted to be damaged, a replacement had been ordered and an estimation of postage was given (only 1/2 days). They then said they would send a new tracking email on postage. This didn't happen but my goods came promptly. Although that step was missed I was pleased that the damage was noted and sorted rather than me get the damaged item and have to post back or wait on collection etc etc. I have yet to use said item because of weather and other commitments, but service and price I have no complaints about at all. I would recommend this firm.
Purchased this to replace a 10 year old Honda mower. Started on first attempt and great machine to use.
No problems with delivery good, value for money,
It was a very smooth service from ordering, paying and almost delivery. The only reason I gave four stars is because it was delivered to the wrong address half a mile away! A less honest person may not have told us
Ordered machine online at a reasonable price. Item was promptly dispatched but didn't arrive (This was a fault of Fed-Ex), however on emailing the suppliers I received absolutely no response! Very disapointing, I had to chase fed-Ex & a third party courier myself, 8 phone calls later item was located..................I don't think I should have had to do this, the supplier should have.
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