Based on their slick website I assumed this company would be an efficient service but was very disappointed.
WIthin 5 minutes of placing an order, I emailed their only point of contact email address to make an amendment to the order (not to cancel) but the request was ignored for 48 hours.
They finally came back and said it was too late to change anything and the order was already packed - it was only too late as they had ignored the emails!!!
Very flakey would not use again
I bought several plants direct from this grower. They are tiny. They look nothing like the plants shown. I doubt if they ever will, in fact they look like a stick with a couple of shoots grafted on. I wouldn't buy from them again.... THEY ARE SO SMALL THAT THE LOT CAME IN A SMALL BOX WITH 6 ROSES( 6 offshoots stuck in to plugs) 4 PASSIFLORA ( again the look like blades of grass with a couple of leaves) AND 4 STANDARD ROSES.............. 200 bulbs ordered were not even in the package. After making a complaint to Paypal the full amount was refunded immediately
Your handling of my order was perfect in every way. The Azaleas were still in Holland on Thursday and arrived in Hemsby, Great Yarmouth on Saturday morming. they were then placed in water for just over 2 hours and then planted out in superb condition. The packaging was more than substantial. Thank you!
Dear Gerard,,thanx so much for the plant which arrived this morning, and so many thanks that the message i put to be sent with the plant was done to the letter...moreover it was done in gold lettering and my wife was very pleased indeed....with the plant and the lovely hand written message....we will definitely deal again with you company...thanks again for a perfect on line service...
John..Les in cornwall England
i ordered a dutch garden batch of bulb x2 only i arrived they sent replacement
order with the orders was 25 free bulbs so with 2 orders i make that 50 but only 25 arrived they just refuse to answer my e/mails i will not deal with them again.
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