[REPLY]
I have recently purchased two reclining sunloungers (Suntime Havana Sun Lounger in black) from this company and the delivery was very fast and the quality of the loungers is excellent. The ordering process , payment and whole transaction was flawless and I will definitely use again.
I ordered a gazebo from Gardens and homes direct at the beginning of April. My order arrived on time and as arranged with no problems. The gazebo is great!
TERRIBLE, TERRIBLE SERVICE!
Gardens and Homes direct took duplicate payments of £370, they denied taking the 2nd payment and even though they have received statements to prove this, over a month later I am Still trying to get money refunded.
They keep making excuses, but never return the money they took.
Credit card fraud dept are now following this up, if not I will have to go to small claims court.
WOULD NEVER USE AGAIN AND ADVISE OTHERS; BEWARE!!!!!
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.