Very good service on my first order will use the company again without any hesitation.
Ordered the large size Yardmaster metal garden shed from gardensite.co.uk as the company advertised this product with the most favorable price, item was delivered within the two week time scale.
We ordered a Vitavia greenhouse plus staging and window automatic openers. Everything arrived when we expected it to, the driver also erected the greenhouse on the prepared site and did an excellent efficient job,
received my greenhouse delivered by a very friendly driver. Extremely well packed. When I came to erect it everything was clearly marked and together with the instructions was very easy to put together. I did have a small mishap and broke the door gliders but after a phone call these were replaced free with next day delivery. All in all this was a very pleasant transaction and I would not hesitate to recommend Gardensite.
I ordered solar lights had i not phoned on 4 occasions i would never have recieved them! on each occasion i called the phone operators were very unhelpfull and really didnt care less
On line ordering,and product tracking great service but let down by delivery driver who was quiet rude to mom in law and even managed to accidental hit her when delivering greenhouse packages .
i would definitely recommend your business but concerned if you are using 3rd party suppliers to delver final service to the customer.
Provided good communications through out from the moment I ordered to delivery, which was fast. The pond gloves are excellent especially in this current climate and the Hoover is great very easy to use with a nice long mains lead so safe to use especially as you use it near water
Review as above,have used company previously-brilliant service.
We found Gardensite gave us excellent value for money when we were looking to purchase a Greenhouse. Our choice of Gardensite had followed reveiews & comparisons with other suppliers. The site is very easy to navigate which helped in the selection of a suitable model. The ordering process was simple to follow and the confirmation emails arrived very quickly. We liked the fact that the business is family run, takes pride in Customer Service and has been in operation for more than 60 years. Our expectation was for a 3-5 week delivery time however we were pleasantly surprised to receive a call after just 1 week to arrange delivery, everything arrived as ordered at the allocated time. All in all an excellent operation, site and service.
Good web site, prompt delivery, strong product and reasonably easy to assemble.
My only criticism is the poor quality of the assembly instructions. The photographs were very poor quality and the script not entirely clear. I am probably more aware of good instructions as I worked as a technical author in the production of maintenance manuals for the aircraft industry.
From the start of ordering to the final recieving of my Mantis Tiller, Gardensite has kept me informed of the progress. A very quick delivery where I was asked to choose my prefered day. Extremely helpful, polite and informative staff, a credit to the company.
Thank you Gardensite, I will use you again and again.
I really wouldnt normally bother to fill this out but your salesman was so helpful I wanted to write. I needed a spare part for a pond pump and although it wasnt the most expensive part he helped me find out the make, model and recommended the best part for the job.
A1 service and support!
I called the call center to give precise delivery instructions (which they followed preciseley). They answered prompley and were very helpful and friendly. They could even give me a time frame they thought it would be delivered in.
Delivery was so fast it came before the delivery notice!
Driver was also extreamly helpful and friendly.
A* service all round. Thank you
Although this product is lightweight it is in fact remarkably strong. If you are looking to purchase a fold away greenhouse bench Iwould suggest you buy this one.
All the best
Ordered two arches with arrived within a reasonable time and the courier was very helpful. The products themselves are very flimsy and the trellis part broke when the arch was being put up. Amazingly there were only 6 screws supplied with each arch but as least 20 were needed to keep the flimsy construction together.
I ordered a greenhouse and water butt, was contacted to arrange delivery of greenhouse and told that the water butt would arrive before the greenhouse. The greenhouse arrived but no water butt, phoned after a week of waiting to be told that they had a problem with suppliers, this could not have been mentioned before ????? Have now been told they are expected this week. Will see........
I placed my order via my sister-in-law - received it the next day. What more can I say - excellent service and would definitely recommend your company for quality of your products and customer care. Thank you.
Very good website, a good variety of plants. Was delivered early. Will use again. It was a birthday present for my mother-in-law, Jackie Mead. She said how nice it was packaged up.
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