Gardensite reviews

Gardensite reviews

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Review by confirmed purchaser

Delivery information could be improved

The delivery information I received was that it would be delivery on Wednesday 2nd April, I had to wait in all day, only to be told at 16.08 pm that it would still be 1 to 2 hours before it was delivered as we where one of the last. Once the route is worked out by dispatch, it would not take much to email and advise am or pm deliveries. The driver was rushing to get deliveries done before he had to clock off. We will be erecting the greenhouse this weekend and will let you know what we think after that.
Regards
L Stephens
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Review by confirmed purchaser

You want it when?you got it then.

I placed my order,paid via my card. The next day when I got home from work my parcel was there.Very well wrapped no damaged and everthing worked. Well impressed.
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Review by confirmed purchaser

Recommended company

I have used this company before so when I needed to buy the same item again I had no reservations in using them. The product came quickly and was well packaged.
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Review by confirmed purchaser

excellent service

Purchased the Halls Eden greenhouse and was very pleased with the prompt service. Took hubby a while to understand what went where, he had to read the instructions a few times, said it was like putting a Meccano set together. But he won in the end and it looks great. Very pleased with my purchase.
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Review by confirmed purchaser

Unique product only place that I could find it - excellent

Very happy with the product and help given by the Gardensite. The courier who delivered it was poor. He left the deliver in the garage did not knock or leave a note to say it was there, noticed by a neighbour fortunately.
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Review by confirmed purchaser

Items you need to get but never did, until I saw one on Gardensite, brilliant.

We have needed to get a sponge for our fishmate filter, we have seen similar and didn't know if it was the right size. Just by chance I saw every spare part for our filter from. Ordered one and it was delivered within a few days. Recommended.
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Review by confirmed purchaser

Great product - pity about the delivery.

Halls Popular 6x8 greenhouse is easy to build, despite the vague instructions, luckily I could look at one at the local garden centre. Still have the glass to fit, but need fine weather to finish it.
Unfortunately the greenhouse was delivered, or should I say dumped, at the wrong address. The number only differed by one, but a significant distance and two streets away. Luckily the home owner could identify me using the invoice, This was rectified within a few hours, but I would have liked a return call to let me know what was being done and by when. I was going to order additional staging on completion of my greenhouse, but I will now buy this locally.
GardenSite

Reply from GardenSite

Good day Mr. Hudson,

Thank you for taking the time to reply. We are looking into this and will respond in more detail following our investigation. Thank you for your patience.

Robert
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Review by confirmed purchaser

How to get what you need quickly

My greenhouse repairs were urgent so the delivery of the spare parts so quickly was very welcome.
Also the parts -door rollers & seal- were exactly right and easy to fit.
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Review by confirmed purchaser

Excellent service

great company. I ordered table and chairs which arrived today. lovely. highly recommend this website
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Review by confirmed purchaser

Very helpful and friendly service

I needed replacement parts for our greenhouse and found most of these online on Gardensite's website. I had to call to confirm one item and was delighted with their helpful and friendly service, including their ringing back when they said!). The items arrived the next day.
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Review by confirmed purchaser

Fast delivery, great product

Bought as a quirky gift for a friend after scouring the internet for something that caught me eye. Great product and fast delivery, thanks!
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Review by confirmed purchaser

Great customer service!

The product I required was in stock, competatively priced and was delivered within 24 hours, much quicker than anticipated. Will certainly use again.
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Review by confirmed purchaser

on time delivery, assembley OK

Instruction a bit confusing but assembled OK
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Review by confirmed purchaser

Blagdon Affinity Feature Pond Half Moon

Arrived quickly and safely. Easy to put together until it came to screwing the lining into the corners - this was tricky but possible with patience. I've set mine up in my large conservatory.. Only time will tell if this is a suitable site or not. It's certainly a talking point when visitors arrive, with it's 'rattan' type finish and the portholes. Overall, I'm very pleased with it.
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Review by confirmed purchaser

Very quick and easy

As described very pleased.quick delivery ,well packed
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Review by confirmed purchaser

Excellent product let down by only ok customer support and a poor build manual

I was really looking forward to receiving my Halls magnum greenhouse - wasn't cheap but carries a good reputation and I couldn't wait to get started building it. Customer care was disappointing for a prime priced company - it was ok, about what you would expect from a stack 'em high and sell 'em cheap outfit (you know the form, wait almost a month covered by 2 limited texts and a voicemail).
I've built and repaired lots of machines, technology and home buildings etc etc over the years but I struggled a bit and took lots of time working out the exact orientation of each part - not helped by the manual you get is one of the poorest I've come across in a while - diagrams are poorly displayed and confusing with little or no supporting text ( in fact I found an older manual on the web which was much better and highlighted areas to watch out for and lots more diagrams etc, not sure why they went for this shoddy replacement). I don't understand why quality companies like Halls don't use a professional technical author who writes and explains from the point of the buyer???
Having said all this frankly negative stuff I want to change tac as the product is excellent, well made, very good quality aluminium, lots of smart bracing bars and good design - just oozes quality.
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Review by confirmed purchaser

First class service

Delivery was quick and well packed
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Review by confirmed purchaser

ask and it will done

this company is brillant
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Review by confirmed purchaser

Great advice and service, product arrived a few days later exactly as described.

Helpful, friendly and good technical advice when purchasing a new pond pump which arrived a few days later. Great price as well so would highly recommend.
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Review by confirmed purchaser

the friend you need to make your garden grow!

Hi There,
Found a great site for garden supplies great range of goods,i know you have had trouble finding spare parts for your greenhouse i know these people will help you.They are called gardensite they helped us get our greenhouse back in good shape,very resonable prices and recieved next day delivery GREAT call me and will give you more info BYEE

Halls GardenSite Company Details

Telephone Orders Accepted.

Feel free to contact GardenSite on 0121 355 7701 7 days a week to speak with one of their friendly, helpful experts who will be happy to take an order or answer any questions that you may have over the phone.

Free UK Delivery Available

They offer fast, free UK mainland delivery on orders over £40.

PAY NO MONEY TODAY

When you order a large, expensive or bespoke product from GardenSite you make a commitment when offering your card details to the secure server. GardenSite matches that commitment by not drawing down on those funds until the goods in question are ready for dispatch. Your money stays in your bank longer giving you more control.

About this company

Garden Site offers secure online purchasing of many garden products they have been established since 1952 and you can rest assured that their level of service and commitment is your guarantee. Beware of webretailers who promise everything. They have experts, who are the same people whether you buy online or instore and have genuine experience of the products they sell.

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Category

Gardensite is ranked 26 out of 84 in the category Garden

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