Incompetent and Amature
Review by confirmed purchaser
I made an order for some barbeque equipment so I could clean up my grill over the weekend. It was a very simple order and I expected to get it in time for the weekend. But instead I got an email asking if I would substitute for a completely unrelated product. I had to go and find a comparable replacement myself. The one product that was "holding up my order" was not even included when I did finally receive my order. I had to chase GardenXL down for that as well. In the end, I wasted way more of my time helping the GardenXL shipping team do there job than is reasonable. I will not be ordering from this company again and I would not suggest ordering from this company who anyone who values their time. Whatever you save in price, you make up in your time wasted.