Good value item, although frame only average quality. Postage dear.
The map I ordere is very good, and also very good value. I chose the option to have it framed, which was also pretty good value. The frame itself is only average quality (not terribly well finished). Postage seemed expensive at nearly £10 for a relatively light weight item, although it was fairly large which may explain this. Deliver was prompt.
To reply as a company, please log in to your business account.
Thank you for your comments, I will pass this information onto our production line manager. If you are unhappy with the finish on your frame we are more than happy to exchange it for you or issue a refund.
Regarding the postage cost, unfortunately couriers calculate the cost on the basis of 'volumetric weight' which basically means that the large size of the frame determines the price above the weight. We also need to factor in the labour costs and price of the packaging.
Customers are worth noting that multiple frame purchases (up to 6) do not increase the postage price.
Please get in touch with customer services if you would like to discuss your order.