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Reply from Gbposters

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Gbposters reviews

Good
8.9 out of 10

638 Trustpilot review(s)
Most recent review
Review company
  • Reviews (638)
GB Posters

Review by confirmed purchaser

Great choice. Great website.

Found the website the best for choice and price. The goods were dispatched promptly and was kept informed by email.

GB Posters

Review by confirmed purchaser

Calanders and posters arrived promptly and as advertised

Calanders and posters arrived promptly and as advertised . Good products ,daughter very happy . Would use again and recommend without reservations

GB Posters

Review by confirmed purchaser

Good and prompt service

Was easy to deal with and order. Postage was very quick

GB Posters

Review by confirmed purchaser

Excellent customer service

I had a framed poster delivered which was damaged. I called Gb and a replacement was sent. However this was also damaged. Gb customer service was excellent . I was offered a replacement and a refund. I would definitely order from them again.

GB Posters

Review by confirmed purchaser

great website

i think that they could do with lowering the postage. as i ordered three posters i got charged postage for each one even though they were sent in the same tube which wouldnt make a difference

GB Posters

Review by confirmed purchaser

Don't sell out of stock items!!!!!!!

I ordered 6 items and got told one of my items was out of stock. They told me that i would get a refund, which i have never received. Postage was also very slow, i will not be using again as i paid for 6 items NOT 5!!!!

GB Posters

Review by confirmed purchaser

Poor service still awaiting delivery after almost 3 weeks

Found the company very poor on service, had contradicting emails saying I hang payed for anything when I had, still waiting for delivery after almost 3 weeks not notified on what's happening with my order would strongly suggest using a more reliable company!

GB Posters

Review by confirmed purchaser

Paid for goods that never arriveD

We were charged for goods that never arrived.
After emailing and getting vague unintererested responses we contacted our credit card provider and lodged a complaint and to obtain a refund.
My opinion find another supplier if you actually want to receive goods that you have paid for.
Waste of time and effort and now we have to apply to our credit card company to obtain a refund.

DO NOT PURCHASE FROM THIS COMPANY - GOODS DO NOT ARRIVE !!!!!!

Reply from GB Posters

We are very sorry that you feel that you have had a poor experience with GB Posters. This review however is a little surprising. Having checked our communication records we have emailed you no less than 5 times (11th, 15th, 17th, 2 x 21st), sometimes without a response. We have been attentive to your enquiry and offered to resend or refund, however the goods were actually signed for (yet refused) on the 8th January, we gave you the details of the person who signed for the goods yet you have not responded to our repeated requests asking if you had looked into this. We have now refunded your order in full.
GB Posters

Review by confirmed purchaser

Great quality Chelsea FC posters , my son was very happy.

Order arrive by Royal Mail within a couple of days, well packaged, very happy with service thank you

GB Posters

Review by confirmed purchaser

Trusty

Delivery was quite slow but apart from that I recommended, great service

GB Posters

Review by confirmed purchaser

Excellant.

I bought 2 posters which were a non standard size......
I had them on my kitchen wall, framed, within 3 days thanks to these guys.

Brilliant service, well packaged and good quality.

Very pleased.

GB Posters

Review by confirmed purchaser

One sentence? One word......Perfection

Well packed when delivered. Quick and easy transaction when buying. 2 posters were out of stock but got refunded and received the refund in the same day. Recommended highly and will order from again.

GB Posters

Review by confirmed purchaser

Very good customer service

We ordered frames and posters and were very happy with the speed of the order arriving and the after-sales service. Extremely fast response to queries and very helpful.

GB Posters

Review by confirmed purchaser

Great product and service

Really pleased with the quality of the posters ordered and the speed of delivery. Packaging nicely protected the products

GB Posters

Review by confirmed purchaser

POOR

Never again.

GB Posters

Review by confirmed purchaser

The impossible doesn't seem to take any longer!

I ordered Christmas presents from Gbposters, with no time to spare at all! They got my order to me by return, so in time, and in perfect condition. Excellent quality and service. Thank you.

GB Posters

Review by confirmed purchaser

Quick, easy and efficient service

Great! Loved the posters and they came just as described. Thank you

GB Posters

Review by confirmed purchaser

Excellent service and fast delivery.

Would recommend to family and friends

GB Posters

Review by confirmed purchaser

Awesome... Eventually

So I had afew problems with GB Posters, I placed an order on 16/12/12 with a 99% guarantee it would be delivered in time for Christmas, it wasn't. I spoke to customer services who were very friendly and organised a resend, no problems. It then got to 28/01/13 and it still hadn't turned up. So once again I wrote to customer service and organised a resend, the poster then turned up on 31/01/12.

Although very slow the customer service team were very helpful and friendly :)

4 Stars

GB Posters

Review by confirmed purchaser

Slow delivery, but fine

Cool site, fair prices and so on.
The delivery was pretty slow though, it took them around 2 weeks to ship 3 posters from the UK to Denmark.

GB Posters

Review by confirmed purchaser

SLOWER than a delivery from AMERICA.

I ordered my poster two weeks ago, IT STILL HAS NOT ARRIVED.

I ordered two tin signs from the other side of America. They arrived four days ago.

This tells me not to bother using your company unless nobody else INTERNATIONALLY has the same product because I could probably get it from absolutely anywhere else in the world quicker than from you.

It seems a bit cheeky to ask me to do something for you when you can't even be bothered to put my poster in the mail.

GB Posters

Review by confirmed purchaser

EXCELLENT

VERY GOOD PRODUCT AND SERVICES

GB Posters

Review by confirmed purchaser

poor and confusing

Well i still haven't actually received my order so it makes it very hard to review positively, i received an e-mail saying that two of the posters id ordered were not in stock (which is fair enough) but that i would be contacted within 24 hours about what to do about it.... I haven't. And i'm still waiting for my order to arrive which i placed on 25th december. and was apparently dispatched over a week ago now, what postal service takes that long?

GB Posters

Review by confirmed purchaser

Mit der Lieferung bin ich sehr zufrieden

Das Bild entspricht genau meinen Vorstellungen.
Kann Gbposters weiterempfehlen.

GB Posters

Review by confirmed purchaser

Slow delivery

Well technically once it was posted it arrived quickly. I ordered on Thursday night, but it wasn't sent until the next week. Almost everything I order online gets sent the next day and I don't see any excuse why it shouldn't be.

GB Posters

Review by confirmed purchaser

100% service: best price, arrived promptly in excellent condition.

100% service: best price, arrived promptly in excellent condition.

GB Posters

Review by confirmed purchaser

Excellent value for money and perfect service!

Great experience and very goo customer service!

I would definitely use them again and highly recommend them!

GB Posters

Review by confirmed purchaser

21 Dec 12-payment G B POSTERS LTD price 10.24

Hello.
order from 21 dec 2012.
today is 05.01.2013
I'm still waiting for delivery.

GB Posters

Review by confirmed purchaser

Excellent price, excellent quality, excellent service

I recommend you this online shop. It has the best prices and offers a quick and excellent service. I will buy again in this shop in a short-time. Furthermore, the products that they sell has a high.quality. I'm really satisfied with GB Posters.

GB Posters

Review by confirmed purchaser

Excellent service all round!!

I would definitely recommend GB posters. Their service is excellent although I would order in plenty of time for Christmas presents as my order didn't arrive in time! The customer service is excellent especially the lady who dealt with my issues.

GB Posters

Review by confirmed purchaser

Spot on! Thanks

Just what I was looking for.

GB Posters

Review by confirmed purchaser

All prompt and as described, thanks very much.

All prompt and as described, thanks very much.

GB Posters

Review by confirmed purchaser

Christmas Let Down

I ordered a calendar as a Christmas present on the 19th December. According to the website it was in stock and would be dispatched straight away. The money was taken from my bank but on the 21st Dec I received a very blunt email saying the item was now out of stock and my money would be refunded. It is now the 2nd Jan and I still do not have my refund in spite of emails to them and assurances that it will be dealt with right away. I will not be ordering from this company again and would not recommend them to my friends.

GB Posters

Review by confirmed purchaser

VERY PLEASED WITH CALENDER AND DELIVERY

VERY PLEASED WITH DELIVERY AND VERY QUICK AND VERY HAPPY WITH EVERYTHING

GB Posters

Review by confirmed purchaser

Ordered a Fight Club poster, got kittens..

Ordered Fight club and The Hobbit posters, it came 1/2 days before Christmas (this was a Christmas present) and I got The Hobbit poster and several kittens on a steel girder.....

GB Posters

Review by confirmed purchaser

Easy transaction with prompt delivery

It was easy to navigate around the web site. Once selected and paid for, the posters arrived promptly.

GB Posters

Review by confirmed purchaser

Posters posted promptly; now hanging happily...gbposters scores again.

Really good choice of posters; two ordered at reasonable cost (much cheaper than equivalent in shops). They arrived quickly, in a strong card tube so no damage to posters despite the worst the PO could do during the Christmas postal rush.

GB Posters

Review by confirmed purchaser

WOW!!! ON TIME, GREAT PRICE, GREAT QUALITY SERVICE

If you need a poster look now further.
This is a honest and real review. I am a father ordering OASIS posters for my 13 year old son. Thinks he's living in my era - 1980's!!

The service, price and quality can not be any better.

I fully endorse and recommend this website as a sales director in a large international chemical organisation - I wish our service was this good!

Well done and have a very Happy New Year!
One VERY happy customer

GB Posters

Review by confirmed purchaser

Slow despatch - lied about despatch date

Not a great service, ordered on the 14th Dec in plenty of time for Christmas - website says usual despatch within 24-48hours. Received an email on the 18th to say item had been dispatched still didn't arrive on the 20th. Phoned them to be told it should arrive on the 20th as it was with dpd - they did atleast respond promptly to be fair! Didn't arrive then, arrived on the 27th December after requesting tracking number - wasn't with the courier until the 20th! Pointless, completely missed Christmas and didn't seem to even care - no apology or anything! Useless!