I cannot say how impressed I have been with the service from this company. They use electronic tracking so that email updates automatically are sent whenever a customer needs to know something about the repair. Unfortunately in my case the phone was beyond economic repair (after water damage) but they had taken some time and in depth cleaning and assessment and testing to establish that this was the case. At every stage when I need to bring up I spoke to very helpful staff who were professional and gave me all the information I needed.
It is a credit to them that they were willing to say when a repair is uneconomic and to be honest I was astounded that they did not want any payment for the investigative and diagnostic work beyond their standard fee. It was clear quite a lot of work had been done with ultrasonic cleaning, fitting a new screen for testing etc. I would recommend this company without any hesitation for smart phone repairs.
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