My tickets where sent out to me in plenty of time (about 6 weeks before the event) No word from GetMeIn until I was driving down the motorway towards the arena 4 hours before the event started, then I get a phone call saying that my tickets are fraud and I will not be granted access to the arena! I understand that this is the sellers fault and not directly GetMeIn's HOWEVER! they are a massive company! Owned by ticketmaster! They should have procedures in place so this does not happen! It was unacceptable to be told just a few hours before the event! I did however have no problems receiving the 150% refund, however the extra 50% didn't even cover the wasted fuel money! Will NEVER use again! Disorganised and unacceptable!
To reply as a company, please log in to your business account.