I purchased a towel rail with electric element for dual fuel. They supplied the fitting kit with t-pieces, valves, etc. It looks nice but is very poor quality. Poorly designed equipment which isn't fit for purpose.
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I am very dissapoionted to read your review. I have looked up your order in the system and I know exactly what you have purchased from us.
We pride ourselves on being a leader in the field of dual fuel heated towel rails and we have never had feedback like this before about our component parts.
Please could you email/call me direct and elaborate on what you mean here supplying your name and order number. I take comments such as these very seriously. Please explain what parts you are not happy with and why and then I can take this feedback on board. I may even suggest that some parts may even require your parts are replaced for you with new ones as we don't stock ANY poor quality products.