Simple, easy to navigate website.
Products were clearly described and helpful recommendations for added extras/conversions were available.
The towel rail and accessories (heating element and timer) arrived extremely quickly with simple to understand installation instructions.
The towel rail looks great and is a perfect addition to our small bathroom, keeping the chill off as the winter draws in!
Purchased "White Curved" VH Electric Towel Rail (1150h x 450w), which was in stock for immediate delivery. Within less than two hours I was called to explain that, although the radiator was in stock, the white-finish heating element was not. I was offered the choice of cancelling my order, waiting for the element, or fo taking the normally more expensive chrome element at no extra cost, the latter of which I accepted. The radiator arrived safely the next day and looks great.
Pleased with product and service
Ordered online as attracted to next day delivery promise. Courier firm attempted delivery next day but courier put card through door saying no one in without ringing doorbell, both myself and wife in (This wasn't a case of doorbell not working as I saw delivery man but thought he was a "junk mail" delivery person). Rang delivery firm late afternoon to check that item would be delivered next day, assured it would be "am "delivery. Rang next day after 12.00 and told item was still in warehouse and not even on lorry. In desparation collected item from warehouse. I appreciate delivery is outside manufacturers control, nevertheless very pleased with towel rail.
We ordered a four cylinder vertical radiator finished in black. Extremely smart looking. Unfortunately the first two that were sent were damaged in transit (presumably by the careless handling of the delivery company). The third one that was sent had much better packaging by Geyser and managed to arrive intact. So it probably took about two months before we finally got a radiator that was in an acceptable condition.
Unfortunately though, on the final raditor that was sent, only one of the two plastic cable covers was sent, and no grub screws were enclosed, to connect the radiator onto its fixings on the wall (meaning that it could fall off). To date, these replacement items are still awaited (about two and a half three months later...)
I found just what I was looking for, with excellent choice, detailed information and a competitive price. Only problem it was out of stock but promised for late October. It arrived 2 weeks early. A last minute addition to the order was cheerfully dealt with and the order arrived very promptly.
The installation instructions were excellent and the product (electric heated towel rail) is now in place and working perfectly.
I can't fault Geyser, simply the best.
I was originally looking at spending silly money to get designer rads to make statements in 3 of my rooms and then I started to have a rethink as my savings were dwindling fast on the new house....but I still wanted designer rads.
Initially I was sceptical because they looked good on the web and very affordable but I read reviews which helped and then took the plunge. Rads were installed yesterday and look mint and my plumber liked them too which made me feel even better!!
I spent some time trying to find a quality looking 7 day timer for my towel rail.
I found one on the geyser website and couldn't find it cheaper anywhere else, so placed an order despite the delivery charge being a little high.
It turned up quickly, and well packed. The item wasnt "geyser" brand, but another make. Knowing this would have made shopping around and price comparison easier.
The actual timer is quality and works very well. It sticks out quite far from the wall though so is quite intrusive. It doesnt "flush mount" as the description states at all.
The service, delivery, and quality are fine but there is a niggling design fault in the TEE.
I presume most of these are manufactured at the same place, as they all share the same fault! The male thread has to be a water-tight fit in the radiator, and often ends up facing out of alignment with the pipe to which it has to connect. Surely a much better solution would be to give it a flange connection (like a normal valve) so it could be rotated to the correct alignment and tightened in that position?
Perhaps you could use your purchasing power to commission such a system. Will I get a royalty payment if it is successfully adopted?!!
I decided to order our new electric towel rail from geyser.co.uk rather than one from a well known internet provider because of the good reviews and the fact that it came ready filled with liquid. My husband was VERY impressed with the excellent clear installation instructions which explained each step of the way and gave useful hints and tips which made you confident that you were on the right track (having not done anything like this before, this was much appreciated). The towel rail was up and working in no time at all, it just needed a little topping up with water after first being switched on and we are very pleased. Thank you very much geyser.co.uk!
The radiator arrived quickly with no fuss and is exactly what we needed to match the column radiators which we had salvaged from the original system. Gives out loads of heat and looks good.
The ordering process was swift, delivery prompt and product matched the description on the website.
The radiator looks great in the new bathroom adding a touch of luxury from the old white plain panel one we had previously.
Ordered a heated towel rail complete with thermostatic element and timer. All arrived within 2 days but unfortunately the towel rail had been dented in transit. Spoke to Geyser who requested a deposit against the return of the damaged item and received the replacement safe and sound 2 days later. Deposit credited to my account no problem. Thoroughly satisfactory.
The electric towel rail and programmable timer that I ordered from geyser online arrived promptly and well-packaged. The included instructions were easy to follow and I fitted the new rail and timer without any issues. The products are good quality and everything is working fine.
The telephone sales was very straightforward.
The website was a little clunky and it had a few quirks in the product selection but I did find my way around and found what I was looking for.
The delivery was on time.
The radiator isn't installed yet and so I can't comment on that.
I visited the showroom and saw a designer radiator that I wanted. However, it was currently out of stock and wouldn't be available for a number of weeks. I needed it ASAP as I was tied to certain dates for plumbing work and Geyser were more than helpful, offering me the showroom model with some nice chrome valves all packaged up pretty much the next day. Unfortunately the valves were the wrong type but a quick phone call and I had them changed no trouble at all - Paul Newby was particularly helpful in this regard. All in all, very good customer service and a great range of products. I would recommend this company to anyone.
Very impressed with the product ,the service, the delivery and especially the value for money.
Very easy to fit.Works very well and looks great.
Highly recommend this company and will definitely use them again.
We had a lot of problems finding the right style and size of radiator to fit our wet room and found that the cost varies massively. I had never heard of Geyser and they were definitely at the cheaper end of the market so I was pessimistic when we ordered but as the radiator was the exact size and style that we wanted we had to give it a go. I was thrilled when it arrived and looked so lovely exactly what we wanted. We installed it , it works great looks great what can I say. No reservations would definitely recommend. x x
In need of an emergency replacement of some special rad valves for a special radiator, I was immediatley drawn to Geyser's well laid out and attractive web-site.
Their broad stock of chromed square valve options, and at a reasobable price, gave me the confidence to order straight away!
The valves arrived within a couple of days and were super easy to install.
Andrew, North London
I found Geyser by doing a Google search and coincidentally discovered my sister had bought her new radiators from there.
I decided to look at the showroom before buying online.
I was really impressed with all the products for sale. It made me want to change all the radiators in my house! But I had to concentrate on choosing a radiator / towel rail for my new bathroom.
I had left it too late to order specifically coloured radiators (which need approx. 4 -6 weeks for delivery) so I looked at chrome and black products.
I was spoilt for choice. At first I looked at Lineo Chromo range but soon saw Cirtowelo. At first it seemed the latter was much more expensive but as the btu output was much higher I could have a smaller radiator for the same price as the Lineo Chromo one I'd been looking at.
I went home and before making my final decision looked again online. I ordered the Cirtowelo in grey, not having realised at first grey was in stock.
I am really happy with this product. It arrived very quickly and was extremely well packed. I'd received email messages from Geyser confirming the delivery date.
I can't recommend this company highly enough
I purchased the Circolo Blanco 1200x260 as I wanted to fit a specific style to fit in a small space, I was impressed with the website and the detail it displayed and I was more than happy with the BTU value for such a narrow radiator. It is now installed and looks so stylish, it blends in well as some radiators just look as if they are an add on or an after thought. I would recommend this product and company, the telephone service was polite and straight forward followed up with a speedy delivery. Well done Geyser keep up the good work.
Smart, built to last and elegant. The fixed low watt heating element is perfectly adequate for our needs in a new cloakroom space. We used an inexpensive external timer fitted neatly in the adjoining room. The rail heats the cloakroom, dries the towels AND provides sufficient heat to air clothing and linen on racks above.
It arrived speedily, was complete and undamaged, and really good value.
We fitted a Neo Blanco heater in our kitchin after the central heating boiler was moved elsewhere which made the kitchin colder. So far we are very pleased with the heater as it keeps the room pleasantly warm at all times without having all the house heated and also it is slim and looks good.
It was so esy to fit and only needs a socket to plug into, no pipework to fit, very good we are pleased.
Geyser are great to deal with, we had some transit damage on our first radiator and this was dealt with very quickly and effieciently, would use them again.
Ordered this from geysir, had the best price, received this item very quick, fits a normal 35mm 1 gang box.
Item: Timeguard TT03 electronic timer switch.
I have a new built property that has a single switch that controls all 3 heated towel rails in the bathrooms and dont want to keep them running 24x7, the best choice was to replace the switch with a timer and presto, i have a more energy efficient way of dealing with the towel rails now.
Pretty easy to fit, and works well, its been 2 weeks since and all working fine till now.
I was looking for a dual fuel towel rail for a number if weeks and was very pleased when I found this item on your web site. Far better value than anything else I had seen.
Very prompt delivery.
Now it's installed, it works beautifully and we can have warm towels in the summer...
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