I buy my easiyo from Gibb Stuart and the price is very competitive. Not only that the carriage is included and the service is impeccable. Politeness is something that this company have in abundance and it makes for a good shopping experience.
Order received very quickly. Only couple of small gripes, would be nice to be able to track order or at least receive a despatch email, also items were covered in powder so made a bit of a mess when opening and thought something had burst but all was fine. Have used this company many times and have great offers on Easi Yo and free shipping is a bonus!
I've just placed another order with Gibb Stuart as their service so far has been excellent. Their Easi-yo sachet prices are excellent with great offers when buying in quantity & free 5 day delivery I haven't found them cheaper anywhere else.
I ordered a battery powered hedge cutter on January 4th which I had been looking for for some time but which seemed to be generally out of stock elsewhere. I was therefore pleasantly surprised when my order was accepted and notification was emailed that payment had been received. A week later I got another email from Trustpilot inviting me to rate the service received from Gibb Stuart. Since I was still awaiting delivery, I checked the website for the state of my order but there was nothing listed under my account. I then telephoned and spoke to Max who hummed and hawed a bit and said he would phone me back later that afternoon (a Friday) and when I pressed him he said it appeared to be a problem with the carrier. No phone call so I rang again on Saturday and spoke to the manager (Sandy Gibb Stuart?) who said that Max didn't work on Saturdays. However, he would try to check and call back which he duly did, saying that the package was allegedly out for delivery but since the original carrier (DPD) had passed it on to Hermes, he couldn't do more until Monday. I chased it again at lunchtime on Monday - Max was at lunch and the manager promised that he would call as soon as he got back. Silence again!! I rang for the fourth time mid afternoon and spoke to Pat? who said he didn't know anything about it but he would check. He rang me back immediately to say that sorry- the carrier had lost the item and since the hedgetrimmer was now out of stock, they were refunding the money. He said that Max had sent me an email at 1.50 pm to that effect. I eventually recovered the mail from my junk mail - unsigned I might add. I suggested to Pat that the whole story sounded distinctly fishy - particularly since I had not received any notification of dispatch with a DPD tracking number and also because no orders were listed on my account. How did they know that the item was lost and what were they doing about it? Why did Max not telephone me to explain but instead, sent an impersonal email? I told Pat from the information that I had, that I did not believe that they had ever sent the item. At best, it seems to me that I had been the victim of an administrative blunder and at worst, my payment has been taken as a way of easing short term cash flow problems. He assured me that this would never happen but promised to investigate and call me back. I am still waiting. I am also still waiting for the refund of my payment of £89. So far, Gibb Stuart has had the use of my money for 11 days. I hope that it will not be another 11 days before I get it back. B&Q credits returns within 24 hours. Why can't Gibb Stuart? On the basis of my experience, I will not be recommending this firm to anyone.
I was recommended this seller by my sister who is a shrewd cookie and does her searching on internet for value. I have to agree the service was great. Prices more than competative, easy to order, good communication re order, speedy delivery and well packaged . What more could you want!! Will definately use again and recommend.
I had bought an Easiyo Yogurt maker and wanted some more sachets - a lady on a craft forum I use recommended your company for good value and great service - she wasnt wrong! I wasnt expecting my order to arrive for a while yet with it being the festive period - but it is here and in use - and I will recommend you to friends without hesitation
I wanted some Le Creuset egg cups for my daughter and Gibb Stuart not only had the best price but offered free delivery. They arrived well packed and in one piece! It's always good to find a reliable web site.
I ordered a Schleich dragon for my daughter for christmas. Their website came up in a search for the toy, and had the best price. I was pleasantly surprised to find they offered free delivery! The item came quickly and well packaged. I would definitely shop on their webstore again.
My son had seen Easy-yo in a high street store and wanted one for Christmas. Couldnt believe the prices and the variety on the website, and free delivery was a bonus. Will definitely be using it in the future. Brilliant service.
Wow,i was looking to buy Easy-yo on tthe internet and came across this site. Really pleased with the prices and free delivery.I usually use a well known shopping channel but there prices have got to expensive for this product.. Will be useing them again.