Reply from GigGear
[REPLY]
- Reviews (175)
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- Roger McCreight
- Croydon, GB
- 1 Review
Faultless
I ordered an Epiphone Electric Acoustic guitar package off the website and I was (and still am) thoroughly impressed with the quality of the package, the speed of delivery service and the ease of transaction. The guitar arrived in tune with no faults as well as the rest of the package (amp, spare strings, tuner etc...) and arrived next working day.
I would happily use GigGear again and recommend to anyone. (",)
- Pete from Cheltenham
- 1 Review
Fast...Friendly...First Class!!!
After an initial call to a friendly chap, inquiring about a second hand Les Paul... I swiftly received my Paypal Invoice. With payment made, the guitar was duly dispatched. I received it the following day-nicely and securely packed. The guitar was in even better condition than I expected...and had a perfect action! It was even perfectly in tune!! Could not fault my first purchase experience with Gig Gear and will not hesitate to use them in the future. Highly recommended!!
- Andrew Sheldon
- 1 Review
Great service, very helpfull
Highly recommended, professional company, excellent service. Thank you.
- Mark Barnes
- 1 Review
Could not fault the service at all.
Spent ages looking for an Epiphone LP Special in black. Found one at Giggear and ordered online at just after midday. Having reviewed their home page I was expecting to have to pay for next day delivery as the guitar was under £149, but to my surprise when I ordered I found it came with free delivery. Next day I had my guitar with no fuss and no hassle. I would definately use Giggear again as the service was first rate and their prices as good as any bodies. Highly recommend.
- Jonathan Morris
- 1 Review
new ibanez rg2550
Ordered a new Ibanez RG2550z GW last week online. This went smoothly. Had email from shop saying it was out of stock and that I had to wait a couple of days for out to arrive. No problem here, guitar arrived well packaged within a couple of days. Shop told me it would be fully set up but when it arrived 3 strings out of tune, locking nut bolts all loose. Guitar plays beautifully now. However, ordered mid January 2013, the guitar that came is a 2009 model. Not sure what to do about it yet?
- Helen Morgan
- 1 Review
Outstanding service!
GigGear was one of the few places that had this particular guitar in stock as it has been discontinued. Not ony did they have it, it was £30 cheaper and offered free delivery. Due to the adverse weather conditions, they were however unable to offer next day delivery, but they did deliver within 48 hours. Can't fault GigGear and will definitely be using them in the future as opposed to Dawsons who are on my doorstep. Many hank GigGear.
- Jennifer Strachan
- 1 Review
Prompt!
I had to call the store after trying to order online. Staff member very helpful. Reordered online and had item within a few days. Item was well packaged and in prime condition on arrival. I would have no problems recommending GigGear to others.
- Sally Williams
- 1 Review
first class!!!
Top quality product, fast delivery, excellent communication. Thoroughly recommended!!!!
- Brian Mccann
- 1 Review
good to deal with and fast service
Their web sight is easy tae use and well laid oot. the delivery was a lot quicker than i expected.
- John Fielding
- 1 Review
Did what they said they'd do when they said they'd do it
Did what they said they'd do when they said they'd do it - nothing to add
- Lee Charlton
- 1 Review
perfect.
I order my new skin on sunday afternoon. when i got home from work on tuesday it had already arrived in perfect condition. 100% happy!
- Christopher Knowles
- 1 Review
Absolutely fantastic. Will defo us again
Bought a new guitar from these guys at a great price. It was delivered the next day in perfect condition. Rang them before ordering to check stock and they went out of there to go and check it was in and to double check the colour was correct. Made up with the product and service. Would recommend to anyone.
- Robbie John Taylor
- 1 Review
100% recommended international trader.
Swift shipping at a competitive price. Will be doing business again soon.
- Dean Young
- 1 Review
Exelent service i would use giggear again.
Honest vulue and reasonable delivery charge. My items came within a few days as promised even tho they had to order in an item i had bought. Very pleased and i would order from them again with no worrys.
- Julia Campbell
- 1 Review
Excellent quality and delivered within 5 days.
I was really pleased to receive my order within a few days of ordering online before Christmas. The quality of the instrument was excellent. Very pleased.
- Francis Berridge
- 1 Review
Fast, excellent service and complete satisfaction.
Finding a week before Christmas that a guitar I had ordered and paid for a month earlier from GuitarGuitar (as a Christmas present for my son) would not be delivered, I was scouring the web to find the product elsewhere. At last I found the GigGear site which said the product was in stock. Not trusting site information (GuitarGuitar's site had said 4 were in stock when I placed my original order) I rang Customer Service. They assured me they had ONE left so I went straight back on the site and ordered it. The guitar was delivered early the next day - with no delivery charge!
- Maciek
- 1 Review
- David Davidson
- 3 Reviews
Well done!
The member of staff new what he was talking about and the product was delivered quickly - quite an achievement during the Xmas holiday period.
- Rosemary Dryden
- 1 Review
Fantastic
The Guys at GigGear were fantastic, they took the time to call me with details of my order and made sure i ordered the correct equipment. The Drum Specialist Guy was great, gave me some excellent advice and my son is really really really pleased with his new set of skins. Thanks Guys!!
- James Greenhalgh
- 1 Review
Great communication and rapid delivery
They were in touch with me throughout the order and the item was delivered on time when they said it would be and all at a great price.
An Excellent company who were a pleasure to deal with.
- Speedgraphic
- 2 Reviews
No fuss last minute service
Ordered some stocking fillers in response to an e-shot, then realised I wanted home rather than work delivery. Sent email, got quick confirmation back and the goods arrived the next day at home. 1st Class Royal Mail delivery was on this occasion, and so was the GigGear service.
- Adrian
- 2 Reviews
Really speedy service
ordered last minute in the busy christmas period and received delivery next day!
- PAUL SAWYER
- 2 Reviews
Fast, efficient and friendly
I've been searching for an Epiphone Les Paul Junior for a back up guitar.
One company took my money then two days later email to say they weren't in stock. After finally gettin my money back I rang GigGear and found they had two left. They were friendly on the phone and I ordered the cherry junior. As it was less than a week until Xmas I didn't think I'd get it in time. They informed me I'd missed that days dispatch but it would be collected by courier the next day. So two days after I ordered it the courier knocked at my door with my new guitar. I was over the moon as I had a local gig that night. The guitar was well pack inside two yes two cardboard boxes. I opened the outer box in a concerned frame of mind as it had the Fender logo on it but to my relief the Epiphone les Paul junior box was inside and inside that was my lovely punky junior. It was even nearly in tune!!! It was set up beautiful and I was so impressed with it I used it as my main guitar for the gig instead of my usual Les Paul.
Overall GigGear has impressed me greatly. I usually use another guitar shop to order my gear from (no names ) as I thought they could not be bettered, I was wrong! GIGGEAR is my new supplier for my music needs.
check out LoGOz.me.uk
Excellent shop.
LoGOz.me.uk
- Nine Tofortytwo
- 1 Review
Great service.
My Protection Racket cases arrived in a box delivered by a courier and I was charged exactly the right price - what more could you ask for!
- David Newman
- 1 Review
Impressed.
The Montana strap arrived early Tuesday from the order the previous Sunday evening. It was in pristine condition and really well protected in bubble wrap , clearly great care had gone into ensuring that the package arrived safely. My youngest who is lead guitarist for Shooter,a local band in Weymouth, will put it to good use on his Gibson guitars. Thanks very much.
- Mr S J Bryan
- 1 Review
Fantastic easy to use website; fair prices and above all very speedy postage.
I would use Giggear again without hesitation. Very competitive prices; speedy postage; item arrived well packaged.
- Miss Marsh
- 1 Review
Could not be more helpful!
Tried to find a guitar case for my cousin for Christmas and was really worried I may have left it too late (2 weeks before Christmas!) but the service was amazing. Plenty in stock, ordered and here approximately a week later.
Nothing was too much trouble for the team at Gig Gear even when I pestered them to check when it would be delivered and when it did it was boxed up perfectly.
Thanks Gig Gear!!
- Hannah Smith
- 1 Review
AMAZING!
Exceptional service and super speedy delivery, I couldn't have asked for anything better!
- CliveH
- Portsmouth, GB
- 3 Reviews
Fast Delivery, Very Friendly Folk, Highly Recommended
I recently ordered a Gibson Les Paul from them and they were incredibly helpful. And when Paypal screwed up (no surprise there) they were quick to re-assure me that my goods were reserved for me and very helpful in sorting the order out.
I would have no hesitation in buying from them again and would certainly recommend them to anyone. Oh and their prices are brilliant!!
- Jim Thomson
- 1 Review
Fast order turnround and delivery
Ordered two radio pack holders. They arrived well packaged and complete with requested VAT invoice. No hassle, just good service.
- Simon Edwards
- 1 Review
Excellent service, great value.
I'd highly recommend this Ritter gig bag. It comfortably accommodates my 12-string and is fantastic quality. Good padding and lots of pockets for gear.
- Daniel Lumley
- 1 Review
Great servce
never have any problems with the company and staff are very helpful in and out the store and they also have a great product range
- Stephen Miller
- 2 Reviews
Excellent service and support
Really helpful and went out of their way to help - would recommend them to everyone!
- Rick Cadger
- 1 Review
GigGear to the Rescue
I originally ordered a guitar from GAK, who turned out to be a bunch of lying cowboys. When that didn't work out I turned to GigGear, who are close enough to my home for me to take a trip there personally if things went wrong.
The price was fair, delivery was quick and everything about the GigGear website seems professional and gives one confidence. I'm completely satisfied and will buy from GigGear again, I am sure.
- Julie Robinson
- 1 Review
Absolutely fabulous!!
We have bought from GigGear before and was so impressed with the level of service that we wouldn't think about going elsewhere. I called the store to make enquiries and the chap I spoke to couldn't have been more helpful and seemed more than happy to talk and gave me all the help and advice I needed to enable me to make a choice from the various options available. I ordered my item on Tuesday, concerned that I'd left it a bit late to order for Christmas, but amazingly it arrived the following day.
- Henk De Maertelaere
- 1 Review
Perfect transaction for a good price.
The guitar strap had to be ordered in for me so it took a few days more to deliver, but there was a good communication. Thanks!
- Lisa Frost
- 1 Review
Fantastic service delivery on time. Thanks you A+++++++++++++++++++
Fantastic Service would recommend A++++++++++++++++++
- Ian
- 3 Reviews
Excelllent service
Great advice, speedy order handling - but the box was covered in some nasty fluid, a bit like battery acid?
- Mark whitbread
- 3 Reviews
Excellent service
Easy to order and arrives bang on time,will be buying more.
- Neil Langley
- 1 Review
