Having purchased a fan and then have it stopped working I didn't think I would get a resolution quickly. I was wrong once the item was back in stock I was able to purchase a replacement return the faulty one. Then within a couple of days a full refund had been made. What fantastic service. Well done guys. Dave Hanks
I've looked for the same items on other sites, but this was easier to use and very clear, and delivery and payment were easy to set up. Delivery was speedy and the dimmers are now operating perfectly. I'm a happy customer.
I bought a high-spec fan and fittings. One of the cheapest suppliers and they had good reviews. So saved money and delivery was fast. Goods look perfect and were well packed. I wish I had found them earlier and will use them as my first port of call from now on.
A brilliant service, exactly as described and photoed, kept me informed (thro email and text messaging) on all aspects of the delivery process.....
I was able to keep my customer informed on the delivery and thus my installation date.
BRILLIANT - PLEASE PLEASE KEEP IT UP
Laird Antony GREENUP
Project Manager - ACME Renovations Inc.
Really appreciated the use of a delivery company that recognises the importance of keeping you updated. Items arrived in superfast time and were well packaged to ensure they arrived in one piece. Would definitely buy from here again.
Great company to deal with. Real people to speak to, no stupid buttons to press to get through to them, and great advice. Ordered online at 4pm, goods arrived at 9am the next morning. Would highly recommend.
This is the first time I have used Gil-lec. They had the best price for the item I was looking for (a three channel central heating timer). The purchase was easy and quick and I was updated on the delivery time and day. The delivery was prompt and the goods were well packed.
I will use them again for sure.
My order was accepted and payment taken but it turned out that the items sold to me were no longer available but the system had not been updated. In fairness, a gentlemen telephoned me first thing next morning to explain and the payment was refunded in full without delay.
Ordered before 4.30PM came next day as specified by an email, Brilliant.
Items bought were both very competively priced.
Just one thing spoilt trhe experiance, the delivery man could have done with been more understanding and better mannered
Website is easy too navigate reasonably priced what more do ya need
The item I required was not on the website so I emailed Gil-lec and they sourced it from the supplier directly so that I could order it via them. They informed me of the delivery timeline before ordering the item so everything was very clear to me. I've received my package today, one happy customer.
Gil-lec Electrical had exactly what I was looking for at a good price. Got a telephone call within 1hr of me placing the order, saying that one of the items was out of stock, and was being delivered that week. The lady gave me the option of sending what they did have to me, and then sending the other item later. However, I was happy to wait. Good customer service. Would use again.
Very prompt delivery and kept informed with delivery times. The products were well packaged.
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