I received my order quickly but did not receive the free items as promised, I sent and e-mail which they did reply to several weeks later saying they would send the items but they never did show up. I wanted to order another product but won't give my business to this company again.
I`m very satisfied about customer service of Girlznight.It` s just excellent.
My problem has been sorted out stright away. I would recommend Girlznight Company to everybody.And I`m so happy about quality of product which I bought last time from your website.I`ll definetlly visit you again.
The product quality is top-notch. I love the way my hair looks now and especially how flattering it looks now. So light feeling and smooth. The store services are great and so, overall, I am very impressed with both my and the store. Communication of the store, delivery and most importantly quality of products are all fantastic. I am happy with the results.
Am an on-the-go woman. Always traveling on business and work long days sometimes. This is my perfect hair accessory. Very convenient with great results. Is cordless and comes with a high-power battery. Heats really fast unlike some straighteners, so you have to watch out and remember that its a fast acting tool. Store offered a 50% discount and I grabbed the chance. I love your products and your service guys. Will be a returning customer for sure.
Does really give instant lip volume. It does give a tingle and gives a little discomfort but that’s probably because it is seeping into the lips. These lip plumper’s are so pricey. The I-plump is one of the most affordable and also gives good results. The prices at www.girlznight.uk are very competitive and affordable. I am pleased with their free shipping and fast delivery. Would give it a 5 out of 5 rating.
I ordered several items through Girlznight.co.uk over a month ago. I received one of the items (after a delay) with a hand-written scrawled note to say that the other products were "to follow". I contacted the company to ask for more information - I'd paid for the items upfront and wanted to know when to expect them - but they were VERY unhelpful and offhand.
Initially they assured me the items I ordered would be with me in a "couple of days" but that was over five weeks ago. I am yet to receive anything and the unprofessional people at Girlznight have since totally avoided me. They do not respond to emails or telephone calls and, as far as I can see, have no intention of refunding my payment or sending me the items I have paid for.
I am totally disgusted by their "service" and strongly suggest that you avoid this website and the con artists who run it. Taking money for something that you do not deliver is the same as stealing.
The worst online retail experience I've ever had and judging by a lot of these reviews I'm not sure how this terrible site is still running :(
Never have I ever had such a bad experience when shopping online. Not only do 'Gerry' and 'David' who maintain their online website refuse to answer the phone - they tell lies.
Girlznight.co.uk used the severe weather conditions as an excuse for their incompetence. Having paid for recorded delivery that is what I and certainty trading standards expect from any company, however 2 weeks later when the item I had ordered (and paid for) had not arrived, when asking for the tracking number I was informed by 'Gerry' that the item had not been sent by this method. Which was of course A LIE because the item had not been sent AT ALL.
With no other option but to demand a refund I was assured this had been put through and that I would be receiving my money back, here I am now still item-less and penniless.
I have wasted weeks of my time trying to chase up these bunch of con artists, so much so that they no longer answer my calls.
I warn anybody who is drawn in by their attractive prices NOT TO PURCHASE ANYTHING FROM THIS SITE.
girlznight is a website which sells professional hair & make up products and a wide variety of shampoos and conditioners. Brands on girlznight include wella, tigi bed head and new id cosmetics.
The products change regularly so i often visit every week to have a look what has been added
I often order opi nail polish and id cosmetics lip glosses...probably too many but they are so amazing that it is hard to resist.
Delivery is free no matter how much you order, i think this is a reasonable price to pay ;) The products are well wrapped and delivery is very quick, i have never waited more than 4 days for my products to be delivered which is great!
On one occassion i had to email girlznight about a missing product and i received an email back within 60 minutes and the issue was dealt with quickly and effectively. Really good customer service in my opinion
I often use girlznight for christmas and birthday gifts as i get such good products and save money at the same time!
I will continue to regularly use girlznight and stronly recomment the site to others
Thanks for reading
Summary: Great Site!
Maria Thompson found this review useful
I went to the salon for a fake bake spray tan with my friend last week. Now I've had this treatment but she has not. We were not offered makeup wipes to clean our faces. The actual treatment was fine, but there was no chat, just in and out these are your poses. When i've had this done before I've had the sticky feet things on to make sure your feet don't stain. This didn't happen this time, my feet are a disgrace, they've not been tanned properly. After the treatment the girl informed me she would let it dry for a couple of minutes and then come back to check it was ok, when she returned she just peeped round the corner and said i could get dressed without checking the tan. Upon leaving, my friend said she couldn't wait to get home for a bath - I had to tell her that she couldn't wash it off until the morning because the salon had neglected to tell her this. Would not recommend this salon at all.
I have read a few mixed reviews about girlznight and was anxious about ordering from them. In my opinion, the customer service at girlznight is very good and this (apart from cheap prices) keeps me buying from them time after time. girlznight keep me well informed of the status of my orders and whenever I had to contact them, I received a reply promptly.
A few times, I wanted to buy a product which currently wasn’t in their range and they were very proactive – either telling me when it would likely to appear again or suggesting an alternative product that I could use. I have never needed to return a product, nor I had any complaints, so cannot comment on how the service looks like in that case. However, they offer a money back guarantee should you not be satisfied with their products and, based on my experience with this shop to date, I have no reason not to believe in this claim.
Contacting girlznight couldn’t be easier – it seems that they encourage feedback and are very attentive. You can reach them using an online form, send email (also through their website), fax or contact them by snail mail.
The website looked quite professional and the reviews on this site seemed good overall so I placed an order online for 140 pounds worth of goods.
However the goods didnt arrive. So after sending several emails which decreased in their politeness I eventually got a response saying I would receive the order shortly. After another week or so I started the several emails process again in order to get a response as to when my order will be delivered. This time they asked for my number so they could call me. I spoke to the part owner apparently, and he assured me I would receive the goods within a week and apologised for their lack of customer service and admitted it was appalling. After giving him the benefit of the doubt i left it another 2 weeks and still no delivery. So again the email sequence starts in order for a response, this time threatening with a VISA chargeback in order to get a refund, as they failed to issue me with one when i asked. This time they said my order would be there by friday or monday at the latest.......... the following friday I contacted VISA to get my money back which was refunded within a week.
For some reason this site has many good reviews, however please check other review sites and you will see many with the same story as me. just google girlznight reviews and check the sitejabber result.
Take my advice and stay away from this company if you do not want some serious headaches!
NOTE: After my transaction with this company my credit card details were fraudulently used online in an attempt to spend around 1000 pound. I had to have my card reissued. This was the only company i had dealt with recently. You have been warned.
They charged me 1100 pounds for a hair product that was 11 pounds- and they do not answer any email, neither do they refund my money!
I want to give them minus a thousand stars
I bought a shampoo for 6,61 £ and they made a withdrawal from my account for 661£. When I emailed them and told them about this thay answered thay they should correct this. But now, 2 weeks after this happend I still haven´t got my money back and they do not answer emails. This is totally unacceptable and I do not recommed you to shop from this company!!!
If time is short and no time to wash your hair, this is the product. Just spray on and arrange hair into new style with your fingers. Lasts until brushed out. Love the way it can be reactivated on dry hair using a hair-dryer to perk up the hair. Gives a good shine and also is weightless. 4.5 stars out of 5. Bought it at a great price from www.girlznight.uk.
I have ordered from girlznight.uk a few times now, everytime for my family with plenty of women. Have always had smooth transactions. Am pleased with the products and their fast delivery, easy check outs. Customer service at this store is top-notch. Very helpful. I bought the Tigi S-factor gift set for my wife. Product was delivered the next day with overnight shipping paid. Appreciate your accuracy after my last minute purchase. Thanks guys. Great store.
Used this for my hair for a while now. Doesn't flake or mayke my hair oily which a lot of Pomades do. Makes my hair smoother, and stay in place and does not weigh down at all. Works great probably the best for medium length hair. Fast and free shipping from the store. This is a good store to shop for beauty needs for beauty conscious women. Good prices. Just have to be on the look out for when they offer discounts and you can't beat that. Good store.
Used and tried several products for my thick and curly hair with little to not any good results. Cloud 9 does the job better than any other, for me and especially with not that high of a heat setting. Came with a free accessory and a heat mat. Got a good discount and free Tropez perfect legs. Shipping was done very promptly with a tracking number facility. The store is very professional and customer oriented. Will definitely be a returning customer. Thanks for the deal.
Am a pre-school teacher and am out in the sun quite a bit with the kids. Started using Garnier for the last few months and noticed the brown spots gradually fading away. Used to by from another store but started shopping at www.girlznight.uk because of their discounted and sale prices. The prices are really great. Customer service makes all effort to accommodate the customer. Satisfied with the service and products and prices too.
I'm a regular shopped at www.girlznight.uk. Bought the Ghd hair care products, a couple of them. Have used them before. And they are very good quality products. The store offers great prices. I check them every day and buy stuff when on sale. Great sale prices and quality products. Your customer care is one of the best I've known as a frequent online shopper. Free shipping and fast delivery. Recommended online store.
Found it very easy to use. And it doesn’t leave hair crunchy or sticky. I bought this to use on my newly layered hair. Works good with great results. I just follow the directions and DO NOT use any heat at all like dryer, straightener or curling iron. I curl the hair as soon as I apply the cream though. Am satisfied with the product and the exotic soft scent. Just thought it was a little pricey compared to other curl creams. However, works great though. Will buy again at girlznight.
Bought this for my sister as a Baby Shower present. Came with 4 products, shampoo, conditioner, styling cream and a repairing cream. She thoroughly enjoyed it. Especially with her being picky about smells now, she finds this really soothing and soft on her. Came in a very nice attractive packaging. The prices at this store are very reasonable and affordable. A very organized store. Good prices and good products.
Surprsingly good Straightener. Does an excellent job. Exceeded my expectations. Very easy to use. It's one of those products that inspite of being comparatively less priced, works as good as if not better than the higher priced straighteners. Came packaged very nicely. The package outside was a little damaged but the inside was all intact. Had a great buying experience with this store and look toward purchasing more.
It looks great on me and so it would probably look real good on any darker skin tones, like me. It might be too dark for fair tones. Not a big fan of how it tastes, but it doesn't last that long and fades away quickly. Lasted quite a while although the shade started to lighten and it still looked good. Will definitely stick to this shade of lipstick. Very smooth transaction and great people there behind the phones. Good online store.
It comes with a very good applicator brush which is very crucial for good results of nail coats. I always loved OPI brands. It's the world’s leader and a favorite of manicurists. Gives a very nice glossy finish. The best part is there is no Formaldehyde in OPI nail products. I wish the store carried more products and choices for nails. OPI offers a lot of beautiful shades and I would love to buy them from you. Your prices are very affordable. Will be looking for more products on your store.
The shampoo smells great and cleans well. It smells like right out of almond heaven. Gives a nice silky feel and sheen to my hair. The last time I got this result was when I used hibiscus herbal products from that were from Sri Lanka. Am really pleased to find such good products for great prices. Thanks to www.girlznight.uk. Great Buying Experience with you. It's a highly recommended store in terms of service and products.
Looks natural and was able to apply smoothly and it seemed like it weared very well all along the day without needing much additional applications or maintenance as the day went by. Did not look caked on which is the best feature. Feels light and gave a glow to the skin. Easy to apply with a brush, but I found using my finger-tips easier and handy. Transaction was handled promptly and professionally by the customer service. Reasonable priced store.
I am not generally devoted to any particular brand of hair products. Just buy whatever is on sale. And that's how I ended up buying this product. The store was giving a very good discounted price compared to other stores and I know that Sebastian products are good. The shampoo did make my hair more manageable and smoother than it is otherwise. Don't use a conditioner that much now. Satisfied. And the price I got for can't be beat. Good store and prices.
Just ordered the gift set for my daughter for a Christmas present. Have not given it to her yet for obvious reasons. Lol! But I have bought the same set before and I know for sure that it is a great product and the reason why I am purchasing another. Have been buying from this store for a while and am completely satisfied. Very easy navigation on the website and easy transactions with excellent prices and service. A highly recommended store.
Okay. It's finally past four weeks since I started using this product for my intense dandruff problem. Have used the shampoo so religiously. It really worked and I can't find a trace of dandruff. Most importantly the itching is gone and my hair fall has remarkably reduced. I just don't like the strong smell of the pyrithion, zinc and all those chems but the results are really worth the strange smell. Will be buying more of these now. Thanks.
Good hair cream. Am not quite sure what it does in terms of rejuvenating, but definitely, hair feels fresh and especially lighter. Gives a cleaner look by morning. I am now shampooing only every other day and it still feels clean and looks bouncy. Good overall results. The prices are really great. Almost half of other stores. Will be a returning customer.
Wow! I can't believe your prices guys! So affordable and the discounts you give are better than some physical stores. And the convenience of shopping from home, saving gas and time. This is great. I love the mousse. Works real well with conditioned hair. I just towel dry my hair and apply the mousse to parted hair and scrunch it up while still damp and set out of home. The results are great. Better than curling iron, I would say. Great prices at this store. I'm bookmarking you.
Got on this store as I was shopping around to buy a first present to my girl-friend, that would make a big impression. I didn't know where to start and the customer service was so helpful and courteous and patient with me. I had no clue what an excellent piece I bought until she opened it. She was so happy and off her feet. I guess she knew about the brand and style. I should thank the store and it's customer service which is an absolutely fantastic team. Thanks guys.
I can't believe I already started Christmas shopping. Did not mean to but got on this store by a friends recommendation to buy me some Redken products. But saw the Christmas gift section and hopped right into it and bought this repair kit for my teenage daughter whose hair is a mess with all the heat tools she uses day after day. So far, I am very impressed with the customer service they offered me and the store itself is so elegant and easy to figure out. My items are already shipped. So fast! Waiting for Christmas now.
I heard a lot about this store from my friends. Purchased the OPI Nail lacquer to test the quality and service. I am very impressed with the customer service and the fast delivery. Not expected at all, especially when I bought just one small item. I still was a priority to them. The varnish is good and gives a nice gloss and shine to my nails. Would be nice to see more products like nail polishes and skin care products. Will be buying more now as I am satisfied with my first purchase.
This comes with a Shampoo, Conditioner and a Blow-Dry Lotion. Needless to say the Blow-drying lotion is my favorite. Never seen of that kind on any store shelf. Makes my hair looks bouncy and light. You need to use it at least three or four times and then you start seeing the results. Wonderful gift for anyone this Christmas. You should get on this store and try some of their unique items. They deliver what they promise. A+ online store.
Affordable on price, and a little shampoo goes a long way. But takes a good wash to get all the residue off the hair. Has a nice scent. My granddaughter has a bad problem with dry dandruff and lot of itchiness of scalp. Her scalp gets so dry and the itchiness gets unbearable. Sometimes she scratches herself bloody bumps on her scalp. This product was so helpful. It really moisturizes the scalp so well and I'm sure the dandruff will start fading off too. But for now, I am thankful that the dryness and itchiness stopped. I wish I found this product earlier. Highly recommended for dry scalp. Works great. The customer care is excellent and I will be a returning customer for sure.
Pros: Not very expensive, doesn't run, no need for mascara remover.
Cons: Not a big fan of the smell. Not bad but I am sensitive to some fragrances.
My skin is oily and most mascaras I used in the past, ran under my eyes and I looked like a raccoon by the end of the day. Not so with this. It holds up and doesn't run while swimming, crying, tearing from allergies or rubbing eyes. Just wait till one coat dries and then apply another. Wash with soap and water at the end of the day. That's it.
My sister was discouraged that I’d fallen behind at styling my hair, so she bought me one of these straighteners hoping that it would encourage more frequent styling of my medium length wavy hair. It worked like a charm and now I'm hooked to it. I love the smoothness it brings ti my hair. I got on the site to buy some heat protection spray and thought I’d leave a review. Absolutely love the store and its products. Very classy and reasonably priced. Waiting for my sprays now.
Lovely fragrance and keeps me feeling refreshed for a long time. It comes with two different sizes of hydrating oil and another pack of hydrating mask. It's got a very subtle fragrance and is not very strong which I love. It's not a bad choice when you got to work because it doesn’t trail a cloud of scent around you. Great for women, teens, or anyone who would prefer subtle feminine scented oils. Came in a nice brown case with pretty blue inside. Perfect for a gift. Thanks for the new category to www.girlznight.uk. Recommended online store.
Ordered a couple of these for my wedding. The site was very simple and easily laid out. For a not very high-tech person like, it was a cake walk to look around and order what I wanted. The Eyeliner is of very good quality. The trio palette especially is something I’ve seen on a show once and never at a store. I’m glad the store offers these unique products. The brush is very fine and creates perfect lines. A little high priced but was well worth it being a celebrity product. Love the store and how simple and easy it is to buy here. Will buy again.
To reply as a company, please log in to your business account.