Girlznight reviews

Girlznight reviews

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Excellent store........Ordered online

Excellent store........Ordered online and had goods less than 24 hours later, what a service. I would recommend this website to anyone!!!!
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EXCELLENT. This has to be the best

EXCELLENT. This has to be the best online shopping experience I have ever had. Ordered my GHD Hair Straighteners and redken products on a Tuesday afternoon and had them delivered to my door friday morning.
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Excellent! I would strongly recommend

Excellent! I would strongly recommend this company. I needed replacement GHD straighteners after mine malfunctioned [can't live without them!] and they were delivered three days later free.

Also, girlznight.co.uk sold at the most competitive in price and stock a good range of other products
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good online store

This haven is a one stop shop for all the (sometimes hard to find) salon brands. They stock loads of products including professional ranges from wella and Redken. The site is large and neatly organised so products are easy to find and the online staff are knowledgeable. The staff don’t seem to be plugging any one particular product and gave me good unbiased advice on what products I needed when I asked for help.
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great product range

Ok..if you don't mind being completely overwhelmed by choice then this website is for you! I could honestly spends hours trawling through all the brands and options on here. I use this site to get huge 750ml tigi shampoos and conditioners, that I have never found on the high street- the last me months. I've also used it for dermalogica, which is again quite difficult to source apart from spas etc. and they have nearly the full range on here. If you become a member of the site you get an extra discount and there are always discount codes hanging around online which you can redeem for free delivery etc. On most occassions that I have ordered they have also sent me some other samples of related products to try. Things come packaged well and normally take a couple of days to arrive. If you need any bits for your other half there is also a great selection of male products.
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girlznight.co.uk

girlznight.co.uk have a great range of products which sets them apart from others on the internet. Can always find a discount code to use which is always a bonus and makes my purchasing happier even if it is just a small amount off the order. Have received a free gift or sample with every purchase, all of which I have used and then purchased.

girlznight.co.uk have a wide range of products and nice freebies thrown in as well. Have received a free gift with every purchase. Could benefit from the type of online purchase system where you're informed when the order is dispatched, the delivery service and hopefully estimated time of arrival. But great overall!!!
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girlznight

I bought a gift for the mrs off this site when I found it through Google. There was only one other site that I could find that had the irons cheaper but they would not accept my debit card.

The product cost me £95 and is usually sold for around £115 in salons. They also have free delivery

When it came so quickly, I also used the site to order another gift, this time getting it delivered direct to the person it was for, gift wrapped, also at a cheap price.
I found this to be an excellent site for hair & beauty products, especially if you need the product quickly, need it delivered to another address, or would like a gift wrapping service.
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Designer Haircare To Your Door

Definately reccommend girlznight, great service and amazing emails with fab offers saving me £££'s.

I have been ordering for nearly 7 months and always delivered on time. Their customer service can't do enough, so friendly

Thanks
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Great Service

Hi there, just to say that I found the service at Girlznight very good. Got emails sent to me at every stage of the process from placing the order to it being despatched. Ordered my products on monday and received them today so only took them 2 days. Very impressed as usually when I order online I find it takes 3/4 days to receive my items.

Would use again and would recommend to others. Oh, also, the order was packed very well and there was even a free shampoo inside! Not sure if this was intentional or not but a nice surprise all the same!!!
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Non delivery of goods

I ordered items on the 5th July and never got them delivered. Contacted them by email twice, I had no response, I then contacted by phone I was told my item was returned damaged a similar story to another user and a replacement was on its way. I sent another email complaint at the poor service and I then got an email to say that the item was actually out of stock and I will be getting a full refund. Bit of a contradiction. I will let you make you own mind up whether to order from this company at your own risk!!
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No delivery...do not use!!

I ordered my goods over 2weeks ago now have emailed and no response i have rung with no response and i would just like to mention to the people that have had a good experience and saying comments like "i dont know what all the fuss is about" just wait if you keep using them or you order a expensive item you might be eating your own words!!! DO NOT USE THIS COMPANY best using cheapsmells.co.uk or going to a hairdressers like supercuts....will keep you updated....
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Could have been worse ...

Ordered products on 25/07/10 and 26/07/10. After no delivery after a week, I called them yesterday after reading the reviews on this site and worringing myself! A man told me that the products would be with me within a couple of days, then an hour later I received an email response to my email previously sent, saying that some of my products were out of stock ... Conflicting information! I called and spoke to a polite man. I asked for a refund and told him that I would stay on the phone while he refunded my money. He emailed me confirmation of the refunds, and I received the money today .... After just one day. If my products weren't in stock, they should have advised me. I shouldn't have had to have chased, but I got a refund within one day ... All resolved within a week.
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Completely Unacceptable

Goods ordered on 11th June, account debited. Have not received anything despite chased a few times.

Similarly as other customers, we received email: "Unfortunately, your parcel was returned to us as it was damaged in transit. Please note that we are despatching a replacement order to you as soon as possible."

As it is another week since and we have not received the goods, we will start legal proceedings.
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Totally unacceptable

My experience has been similar to Stephen's. I placed an order on 26th of June and the money was taken from my account on the same day.It is now the 14th July and I am still waiting for my hair spray! It's been 18 days!

I emailed the company on July 6th to ask when I could expect my product to arrive and they simply replied,

'Please note that your order has been despatched and should be with you any day now.'

I called them today and was told that my item had been returned to the company as it had been damaged in transit. However, they didn't think to email me to let me know this! This is a terrible example of customer service.They said another has been posted out today and will be here in the next couple of days. I'm not holding my breath and plan to ask for a full refund if it hasn't arrived by Friday.

This is a totally new experience for me, as products that I've purchased on the internet have always been delivered speedily in the past.
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Loving girlznight.co.uk

I've used girlznight.co.uk for a few years now and it's quickly became one of my favourite bookmarked sites.

girlznight offers a wide range of products from premium hair brand to high class beauty products for women and men. It suits every budget; from designer brands, highstreet brands


The site is secure, easy to navigate and as a huge range of products to suit every style/personal taste. The site as it's own fields with it's individual categories which makes it easier to search for your chosen product. You can also narrow your choice down to brand, type etc.

New stock is updated regularly, it's a first for those must have items, trends of the season and new products.

I could go on babbling so i'll summarise any good/bad points about my experience with the site:

Good points:

* Latest trends
* Stock updated regularly
* Affordable prices
* A wide range of payment options, they even accept paypal, quality!!!
* Customer service department have always been very helpful and prompt and quickly sorted out any queries i've asked
* Free standard delivery and returns
* Generous promotional codes/discounts

Bad points:

* None
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Shockingley bad customer service! Do not use!

I wish I had seen these reviews before, ordered GHD's, three weeks later still nothing delivered. I have asked for a full refund, and now am battling to get my money back. I have deceided this puruse this through trading standards, as I am sick of chasing them.
DO NOT USE THEM! I have have never had such a bad experience of internet shopping!
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I love this site!!!

I must admit I am a bit of an obsessive when it comes to my hair.
I have naturally very curly hair, and am always on the look out for products to get it straight.

Luckily I came across this site, which sells all the products my hairdresser uses to get my hair poker straight!
As you may realise when you go to the hairdressers they always seem to get your hair lucking perfect, it always smells great to. and when you ask your stylist erm whats that you have used on my hair, they go into automatic selling mode and try and sell you an entire range!
which ends up costing more than your hair do!

Well fear no more visit this site.
I love the prices much cheaper than in the salons and sign up to be a member which takes minutes and costs nothing, and you will get further discounts.

Once you order your products you get no delivery costs (better to buy a few products at once) and they arrive really fast.
I recently ordered my usually shampoo and conditoner via the internet on a Tuesday night and 8:00am Thursday morning it was delivered!
You can also get your items delivered to a different address, i normaly get them to delivered to my work address.

They have a huge range of haircare products on sight, plus electrical items, tanning, etc
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rubbish

this company is another total let down . i ordered 4 may 2010..they took over 180 pounds out of my account . it is now the 2nd of july .i have recieved nothing and no money paid back to my accont as promised. rip off , total rip off .
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Disgusting service - take your money else where before they take it and give you nothing

DO NOT ORDER READ THESE REVIEWS FIRST -UTTERLY RUBBISH COMPANY

I order GHD on 7th June for my mums bday on 17th June, Thinking 10 days would be plenty for delivery. They took money 8th June (SURPRISE!!)

I waited for a week - wrote email asking where was it - prompt reply to say will be with you in few days. I though great!

Not so great - mums birthday came mums birthday went - Still NO ghd....wrote another email - reply was some rubbish about courier change - same as someone else on here has mentioned - the funnist part of their email was the part about them asking me to be patient and understanding so the situation!!!!!!!

Yet another email sent on monday this week - 28th June, mentioning fact still not recieved. I asked them if they were going bust and have no intention of sending my goods........no surprise this email hasnt been replyed to.

i've now sent another one tonight - asking for contact now - reply and Full refund - its just taking the pee now, im totally feed up.
If they reply to this is will be a miracle........oh and im still going to contact watchdog about this one...........

nothing less than common thieves...DO NOT BUY FROM THESE CON ARTISTS
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SLACK. UNPROFESSIONAL. FAILURES.

1. I'm giving them one star as its not possible to give none.

2. All the positive comments have been from people ordering shampoos etc...hooray for you.

3. For those who of us spending actual money on electricals - it has not been a good experience.

4. Had I seen this site earlier I would have reconsidered using them (even though they were recomended by GHD)

5. The sales office phones rings extensively and then switches to 'busy' signal for hours on end.

6. I will hapiliy bad mouth girlznight.co.uk all day...everyday.


UPDATE:

Finally got through to customer services today who after admitting that something had "gone wrong", kept me on hold for around ten minutes to find out what.

The person I spoke to was extremely polite and helpful and explained that the item appeared to be out of stock and had been for some time. I questioned why then on three separate occasions over the course of 4 weeks I had been told it had been dispatched and should reach me the next day??? He apologised profusely and offered to "throw in some extras".

Now due to be couriered to me by the end of the week.

1 Star remains till I get my goods.


FINAL UPDATE:

1. After "forgetting" to send my goods and therefore "missing" the courrier they offered to deliver the goods next week.

2. Game over. I waited on the phone whilst they refunded my money.

3. NEVER again. waste of time and extremely frustrating.

NIL POINTS.

Thin Denim Ltd Details

About this company

ghd Straighteners, Hair products, hair dryers and beauty products from Redken, Tigi, ghd, Fudge, Bed Head and Dermalogica. Our range includes ghd Straighteners, T3 Straighteners and other leading salon brands.

Visit Girlznight

Contact information

Call us on: 0141 248 3092
We live here: 555 Sauchiehall Street
G3 7PQ Glasgow
United Kingdom

Category

Girlznight is ranked 31 out of 32 in the category

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