This company provided good old fashioned service throughput but will modern methods, easy to contact them by phone, email or chat, they responded very promptly and we are delighted with the glasses
Really liked the website.I would have liked to speak to someone personally, just to clarify measurements etc before paying but in the end, it was fine.Thought the price was excellent and they came in good time.
After years and years of online purchasing, without leaving a review, Glasses2You left me no choice but to break that lazy habit. I dealt with Glass2You originally sometime ago, and was in a bit of a panic situation in regards to my glasses. I got in contact with them and they were excellent, they were very quick with their responses but were also realistic and honest too. In an age where we are constantly dealing with large organisations with outsourced support centres (that are very eager to close any open tickets for the sake of improved statistics), I was very happy to have come across Glass2You. Highly recommended for both their retail options and customer support.
Hubby was using two sets of glasses and always lifting the wrong ones. Sent the details for a pair of bifocals and they were delivered about ten days later. The opticians glasses that we spent so much money on now lie in the drawer and the bifocals are used every day. This is a first class site. Reasonably priced and excellent service from start to finish.
Looked through designs online made the selection, put in prescription details (double checked), payed and received great quality glasses very quickly, they were as good as the glasses I had payed 3 times the price for from the High Street, very pleased and would recommend them.
I am very pleased with my glasses I ordered late on a monday after using the very helpful live help feature, and received my glasses on the following Tuesday, very helpful staff and very pleased with the glasses, have recommended to friends.
I didn't speak to anyone so i cant comment on that aspect of the service. However, the product was of a poor quality. the frames were all bent. when i took them out of the packages and lay them flat on the table one arm was up and one arm was down, this then made it an uncomfortable fit. ill stick to the high street next time.
Easy ordering process, easy to follow instructions. They have a wide variety of glasses to choose from. I was looking for a reasonable priced pair of work specs and I was not disappointed. Takes the same time as a high street optician to process the glasses and have them delivered to your door - no appointments and very convenient. I had a voucher code for money off too so it was a good bonus. Highly recommended. I am pleased with the service and will use again in future.
If your living in Europe like me and want a good quality affordable supplier with Photo upload to "see how frames look on you".... give them a go... Order process easy, came on time , good condition, no hassles.... what more do you need. Ill be back for more when prescription changes
I visited the local opticians for an eye test and found I need a slight correction. After choosing the glasses from the display I was shocked to find that they did NOT include the lenses or scratch/UV coating and the thickness of the lenses also affected the price. The local shop wanted over £100 just for the frames and the total was over £250 with all the additions.
I declined their service and found the glasses2you website. I was unsure as I did not know of anyone who had used them, but I thought it was worth a gamble as the prices were incredibly low.
My glasses turned up around a week later. I had received an email stating that they had been dispatched but it may take a week or two for Royal Mail to deliver.
Two days later a very nice pair of glasses arrived. Well done.
This is certainly the way to go when purchasing prescription glasses. I have ordered, and received varifocals, and the whole experience was smooth and easy. There was a great choice of frames, and a huge saving on High St prices, a saving of over £300.00!
On arrival, the glasses fitted perfectly. 10 out of 10!
I challenge anyone to find a better ordering experience (a professional, fully interactive and easy to navigate website that also accepts PayPal payments), more styles to choose from, a better quality product or a faster service (my specs took less than a week to arrive), for the price! Less than £32 for prescription glasses, delivered to my door and with a money back guarantee? I don't know how they do it to be honest, but I'm glad they do!! I'd genuinely recommend G2Y to anyone who wants a great product at a great price with all the convenience of ordering from your armchair. The High Street opticians are a thing of the past for me, I'd never order another pair from my opticians again to be honest. Give G2Y a go, you've nothing to lose; I'll certainly be ordering from them again and spreading the word. Absolutely top marks to them!!
I was very pleased with the glasses I ordered. i used the image most like myself to "try" the glasses on. This made choosing the correct style so easy enabling me to see how they looked on. Straight away I was able to whittle down my selection to the ones I then purchased. I would use Glasses2you again as they have such a good selection with an assorted price range which are very good value. No pressure from sales persons!! and very good communication.
Had an eye test and was immediately being corralled into buying from the optician. Not this time! I decided to see if what others were charging and settled on Glasses2you based on price and reviews. Couldn't fault them!
I ordered Transition lenses and Titanium frame. Lenses were suppose to be thin but at -1.75 I don't see the difference in normal glasses and theses glasses. Transition lenses are not the same as marketed but may be my expectations were high. Price was indeed cheaper than high street but quality of glasses is way lower than high street as well.
Very quick to respond to my online order which arrived before the company's estimated date of delivery. The glasses were excellent value. I particularly wanted polarised lenses and had been quoted up to £79 for this option. The total cost of my sunglasses was only slightly more than this. I would recommend this company.
if you are looking for new glasses at a good price this company are good I live in France and have found it very difficult to buy glasses online most company's will not send to France or want to charge high prices for delivery. Glasses were cheaper than others and very good
I came across G2Y, whilst looking for a particular frame by an established manufacture, which I could not get anywhere else (both high street and or online).
Once I have identified the item I required a simply step-by-step solution allowed me to checkout online and fully complete the payment details in the standard Internet approved way.
Three days later the purchased frames arrived at my address.
In the meantime couple of emails from the customer services support team confirmed both the acknowledged online order and the shipping date, which, as a customer I found very reassuring.
In summary : professional support and straight to the point customer service.
I would not hesitate to use G@Y again in future.
First time using Glasses2You. The customer service and contact was very prompt in resolving an error on my part and ensured speedy resolve. I am impressed with the quality of the glasses I received and very pleased with the price.
Frame was out of stock after placing order but nobody informed me.
It was not until I checked the order online some 7+ days later, did I see "Frame out of stock" on my account.
However after phoning to found out when they would be in the workshop, they arrived next morning.
This seems to be a flaw in their system in not keeping the customer advised of stock levels
However, the glasses were excellent value
Love my new glasses and price is amazing. Was very surprised how good my glasses are for the price i paid. I was slightly dissapointed with the delivery time but now my glasses are here im very happy.
Fast delivery, lenses seem spot on with my local optician's prescription, classy looking frame - all for £40!. My wife couldn't tell me which were the £40 G2U glasses or the £220 local optician's glasses without looking for the name on the frame. As soon as I received them I ordered another pair so that if I do break them it only costs me £40 not £220.
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