I decided to give them a try after becoming disillusioned with the high street shops I have been very happy with the service and glasses and I would recommend them to anyone, I will always buy my glasses this way in future.
These people actually do what they claim to do, rare these days! Beware the cheaper frames though - particularly the rimless ones - the results are generally flimsy.
Glasses are glasses and the web is the web, What matters is the way you are treated as a customer Answer EXCELLENTLY. Although computer generated the communication was proactive and when there was a problem it was personally dealt with quickly. No press button XYZ!!.
One minor point. The glasses cases provided were unecessarily bulky for the glasses ordered and awkward to put in jacket pocket. A small point for future reference.
I was lucky enough to follow thru on one of Glasses Direct's fab two for one offers! I opted for home trial of my chosen frames and they arrived the next day. I chose my two frames and processed my order online, including my prescription details. The expectation level was set that the glasses would be with me in ten working days. I received updates to tell me that the glasses were in the lab, and then that they were wining their way to me. I actually received glasses in funky (SC-OUT) cases on day six.
Delighted with the experience - and the glasses! Why don't you check Glasses Direct out? It's a breeze! Ann
I had had a new prescription and needed at least two more pairs of glasses. I telephoned and discussed what I needed. The two new pairs were with me within about 8 or 9 days. I then used the envelope they arrived in to return another pair with a screw missing. These were repaired and returned within another week. Brilliant.
Fast delivery of trial.
Ordered 2 pairs of frames after prescription was sent in I found out frames had gone out of stock. I rang and was sorted within 15 minutes ordering a new pair. I am now in receipt of them they are excellent quality and delivered really quickly. Communication is excellent and do is customer service thank you !
Good choice of frames. The home trial really helped make the final choice of frame. Home trial to receipt of finished glasses - less than 2 weeks - fantastic!
I bought a pair of glasses from Glasses Direct about a year before & was very pleased with them, so I decided to buy a new pair from them. The service was excellent (Optician rang me to confirm what activities I needed to wear the glasses for). The glasses were inexpensive & received within a week of ordering them. I am very happy with the glasses & am very happy to recommend Glasses Direct to other people.
Thank you so much for you prompt service. I was quite dubious about ordering on line having a narrow face and wondering whether the glasses would stick out of my head like wing mirrors, but no fear. Brilliant! I will be back to order more after my holiday.
I bought these as a low cost back up to my more expensive reading glasses. I thought they'd be cheap and cheerful, and had no expectations about quality. I as wrong....they are cheap, but really good quality and the time from ordering to delivery was amazingly short!
I have ordered from Glasses Direct a few times now and they always have great prices on good quality glasses, they also keep you up to date on the progress of your order really well.
I have no hesitation in recommending them.
Glasses direct service worked perfectly for me cos with 2 little ones, there's no time to go to a high street shop to try on glasses, having the choice of a home trial was good for me and pretty straight forward. The final glasses were also of good quality.
Really please, got to choose as many pairs as I wanted free of charge, before picking, their range is bang up to date. Really excellent prices and helpful staff.
I got two pairs of glasses for half the price of my one single pair, and the same quality if not even better. Thank you Glasses Direct, wonderful business.
I ordered both long distance and reading glasses from Glasses Direct after getting my eyes checked and my prescription for a high street optician.
Glasses Direct kept me informed as to where they glasses were in the manufacturing process and when they were dispatched to me.
The glasses themselves are of top-notch quality and the price is excellent.
I cannot recommend them more highly.
getting my glasses this way was much easier and cheaper than I'd ever thought it would be and the service every step of the way was quick and professional. I'd certainly use them again, and would suggest that anyone needing new spectacles do the same.
I'VE BEEN USING THESE GUYS FOR ABOUT 5 YEARS,BOTH MYSELF AND MY WIFE HAVE GLASSES FROM THEM.WE'VE NOT HAD ANY PROBLEMS,I WOULD RECOMMEND THEM TO ANYONE (AND OFTEN DO!).
I had no worries about using Glasses Direct having previously had two pairs of glasses and no problems. This time though, even the trial pairs weren't correct and needed re-ordering. Then the glasses I ordered werent quality controlled very well and needed returning twice at my expense as I wasn't prepared for a we havent received them story. I felt this time the service was hurried, two pairs of the same style of glasses and one fell straight of my head..erm, quality control guys, wobbly arms, raised screw attachment, could do better.
Even the final pairs the legs wobble a bit on one side only, next time I may think twice.
Free trial to choose frames is great - once I made my selection and sent prescription an optician phoned me to check the details. Was very impressed with the service and the glasses arrived in a couple of weeks - a good fit in every way!
I was delighted to find this company as previously I had no idea that one could buy prescription glasses online.
I'm extremely pleased with my new glasses. The prices are very reasonable and the glasses arrived quickly. There's a good selection of frames and I liked being able to try out the frames before ordering.
I would recommend this company to anyone.
Amazing service. Very easy to see selection of styles. Great idea to be able to trial shapes, colours before you commit to buying. Good communication from Glasses Direct at every stage. Would definitely recommend to others.
I bought two pairs of glasses using the discount code supplied on an email from Glasses direct and the code even worked for frames that had already been discounted . The service from Glasses direct and the quality of the items received was excellent .
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