Had a question so e mailed and they got back to me immediately with the answer. The only reason i gave 4 stars not 5 is that I tried to call the helpline a few times between 9.30 am and 10.15am and it always went through to voicemail
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Hi Christopher, Many thanks for your feedback. We are glad you like our service. We apologise for the difficulty you experienced accessing telephone support. Usually, this is the busiest time of day for our telephone support team. If all our lines our busy, please leave a message and we'll get back to you as soon as possible. Alternatively, our email support service which can be reached at: email@example.com is monitored 24 hours 7 days a week and provides a prompt response to any questions.