super fast delivery

i got advice when i wasn´t sure and the super fast delivery is awesome. it took just 1 1/2 days to get my shipment! awesome. all thumbs up ! ^^

Doc rocks!

Great service by the man himself, superb torches and opening the parcel was like Christmas, all this extra stuff kept turning up in amongst the packaging. Would shop again for sure but the quality of the stuff I bought will probably ensure I do not need to! Phil B

17 September 2009

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Thanks Phil, it was nice chatting with you, I love hearing of your surprise parcel. Thanks for the Blog mention, I've enjoyed looking at your pictures and reading of your exploits. My girls are enjoying watching "Lost land of the Volcano" and I tell them I have a customer who does all that Rainforest stuff. Saw my first Raggiana's Bird of Paradise tonight, most impressive. I really hope the Led Lensers do you proud, please let me know. Send in an action shot of you in the Jungle with the X21 if you like! Best wishes Doc.

Built NY Laptop Backpack

Very fast delivery and in perfect conditions.
Thank you Doc for your support during order processing.
Won't hesitate on recommending GlowGadgets.

Great

Always very happy with Glowgadgets. Good value, good service, good packaging with quick delivery, and a real person on the phone, wouldn't hesitate to recommend.

What a breath of fresh air...

What a nice change from 'normal' companies ..!!
I got striaght through to Doc when I phoned, he was polite, honest and no-nonsense.
Gave me good advice and had a good sense of humour which always goes a long way.
Parcel arrived in good time, was well wrapped and had a hand written note at the bottom of the invoiced thanking me by name....
Very good service Doc, you really are going about your business in a fantastic way!!
WELL DONE AND THANKYOU.
I will be ordering from you again.....

Superb service & followup

Simple ordering process, immediate confirmation, then arrival information, and rapid delivery.
Does exactly what it says on the tin!
Thoroughly recommended

Good, fast and efficient.

Rang me to confirm age due to nature of product. Was very helpfull. Order arrived next day after call, well packaged and exactly as described.

Helpful and fantastic products

Always a great experience shopping with Glowgadgets. A personal service second to none, which is sadly sometimes lacking in retailers and online stores these days.
The products are great, are top quality and do their job.
I have bought from Glowgadgets on a number of occasions now for lit outdoor arts installation work in London and the products do the job beautifully!
Joanna

P6 Led Lenser Torch from Glow Gadgets

Very happy with prompt service, superb product excellently packaged - thanks 5 stars

He does the research so you dont have to

As a vet I have ordered his lights on several occasions for work and my family. Bulletproof knowledge. Impeccable customer service and price sensitivity. The way business should be done. I wish him every success

17 September 2009

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Thanks Rory, always a pleasure :o) Look after yourself, Doc.

At last a Human being on the internet.

I ordered a lumens torch from Glowgadgets as I liked the style of the write provided on the website. The torch was out of stock, a prompt email from Doc informed when they were expected and offered to upgraded the delivery type. Before I had the chance to email and say 'no worries' the torch arrived with what appeared to a goody bag of surprises. Tried the torch out this evening and it is still better than anticipated.
I will definitely use Glowgadgets for future purchases, its not often in the cyber world you get the Human touch. Well done Doc "live long and prosper".

17 September 2009

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Cheers Noel, I don't like keeping customers waiting. Sometimes its unavoidable and so I like to make up for it. You got lucky :o) All the best, Doc.

Fast efficient delivery

I just bought a load of different kit for a trip to Nepal and of the 8 different online retailers Glowgadgets (and Alpkit) were the best by a mile. It's almost like you click confirm order and instantly there is someone knocking on the door with a package.

17 September 2009

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Thanks Alex, have a wonderful trip.

Excellent service

Very happy with the level of service. Doc called me when what I wrote in the comments section conflicted with the delivery type I chose. All sorted out quickly and delivered on time.

I would ceretainly buy from glowGadgets.com again

fantastic service!!!

goods arrived next day, excellent service have used them many times and would not hesitate to use them again!!

Very good value

fast shipping/processing, EXCELLENT customer service - will definetely bookmark it and use again - TNX

Service over and beyond normal standards

I ordered a firefighters knife from GlowGadgets - there was a short delay in shipping because they were out of stock - I still received in less that a week from order - but I was kept informed and a small gift was included to compensate - what more could anyone ask.
The knife is excellent by the way - I am a professional firefighter and will use it on a daily basis
Well done Glowgadgets!

17 September 2009

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Thanks David, I am always happy to serve, especially guys like you who do a fantastic job in the Fire Service. All the Emergency services folks are my heros and anything I can ever do for you, just give me a shout.Best wishes Doc.

Quick, professional, great trader.

Very easy to order, great prices, speedy delivery.
From start to finish a very trouble free experience, highly recomended.

17 September 2009

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Nice one Matthew, come back soon.

Great prices, speedy delivery and top notch personal service

Great headtorch, which is ludicrously bright and incredible value for money. What really sets Glowgadgets apart though is the personal touches in their service which was such a refreshing change. A pleasure to deal with and highly recommended.

17 September 2009

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Thanks Rich, you're a star!

Excellent!

Great service from the Doc - again!

excellent

exellent and and very swift dispatch and delivery
Fantastic!!!!!!!!!!!!

Fast Delivery

.A 5 star service - Order placed and goods arrived very quickly and in good order, will use them at all times

Very friendly, helpful and fast!

Doc is great. I placed an order on sunday night and it was through my door on Tuesday morning AND he was very helpful - now that's what I call service!!!

04 August 2009

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Thanks Alex, it's a pleasure serving you and I must say Hats off to the Royal Mail for doing a great job. I sent it last night by a 48hr service and you got this morning before they have it in their tracking system. Now that's fast! I was happy to do my small part :o) All the best, Doc.

SLIK-STIK

I think service is wonderful - with a personal touch. Item ordered arrived -earlier than expected- and everything works great. Great service from people who respect the consumer. 5Star to you all!

04 August 2009

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Thank you Adrian, I have so many great customers in Malta, you are all so friendly and generous with your praise. Are you sure there's not a Maltese GlowGadgets Fanclub? Lol, Kidding. Come back soon. Best wishes Doc.

Great Service and personal touch

Recently purchased a Silverpoint lantern for camping. Was a bit apprehensive as have never used Glowgadgets before. Need not have worried, delivery took only 2 days well packaged, with a free solar keyring torch inside and a hand written not from Doc, thanking me for the order. Would recommend buying from Glowgadgets. Also liked the video reviews of products on the website.

Andy from Bristol

04 August 2009

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Thanks Andy, I'm glad you find the Video's helpful. Not just what you're buying, but Who you're buying from. All the best Doc.

Slik-Stik

The order arrived quickly & everything is working. I have tested it in use & it is comfortable to hold although I did find you have to be wary when shopping as you can accidently switch alarm on.
Glowgadgets service was very good and gave the personal touch.

04 August 2009

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Thank you Brian, not only for the kind review, but also for the letter you sent me. I was touched that you took the time to write to me and really appreciate your feedback. You certainly seem happy with the SlikStik and I hope that it will give you many years of great service. Best wishes Doc.

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