Clear and straightforward ordering. Very quick delivery. Excellent Customer Service from the initial welcome and conformation email, to the parcel tracking. Do not waste time looking elsewhere for better prices. Go-Electrical are switched on.
The kettle arrived with slight damage. I reported this immediately and within a couple of days, due to it being a weekend, a new kettle in perfect condition was delivered and the original one collected.
Ordered a Pure radio on Wednesday evening had it by Friday morning and knew within a one hour slot what time it would be delivered. Highly recommend this company it was so easy and such great service. Well done Go-Electrical!
I Amy very pleased with Go-Eletrics, I payed through PayPal so very secure ,I had free delivery & ordered on Tuesday & it arrived on Thursday & even gave me a time of delivery, also I bought a juicer which was £30 cheaper on here than most of the other sites I looked at, I would definitely buy again with them if I needed anything electrical !
My wife received the Bosch food mixer (tatty box did not matter so much) but when she opened the box and saw all the accessories she did not require, she decided to return. The returns authority was approved but when Go Electrical received it back they would only blame the courier for damage and even said the equipment was all scratched now but my wife had not even removed the unit from the packaging. The company will accept no liability and subsequently we have issued a county court summons because we know we had not touched the unit. It is so frustrating and all the Director would say was it was not their fault. I used to work in retail and I know that returns can get recycled and I am sure this is the case this time. Anyway the court have the power to inspect documentation on the movement of that product from their supply date.
Had a query about a Bosch vacuum cleaner before I bought and rang them. Very friendly and helpful. Were sure that my answer was already there but they rang manufacturer to double check. Rang me back soon after. Placed order that was very speedily dealt with. Their carrier emailed me with a time slot and were as good as their word on delivery time. The vacuum cleaner is excellent.
Placed my order on a sunday and had my fabulous bosch vacuum cleaner by lunchtime on tuesday!! My house has never looked so clean :) Very fast and efficient delivery service keeping you informed all the time. Cant fault these guys have bought twice now and no complaints. Much cheaper than John Lewis and faster service too :)
We ordered the clocks on Monday and they were delivered on Wednesday with updates as to the exact time they were going to be delivered. Really pleased with the product, good quality and great service from Go-Electrical
I recently ordered a Bosch vacuum cleaner from Go-Electrical. I very, very rarely order purchases on line and have never used this firm before. I am glad I did! The product was on sale at a very competitive price, the purchase was easy to arrange and the response by e-mail to me regarding confirmation of order, receipt of monies and confirmation of despatch date and time-slot was excellent. The delivery was also free of charge. With the various e-mails I received from Go-Electrical, there was a direct phone number and name I could contact if there were any problems. Very rare these days to get that! Considering Go-Electrical are in Yorkshire and I am in Essex, I felt I was dealing with a local shop in my town. Very pleased. I will use them again.
Order process is good, communication every step of the way so you know where your order is. Box was very battered though but this was probably more of a courier issue than with the supplier. Overall would recommend.
I recieved my first order from Go-electrical,only to find the item not working properly,also the box it came had the seal broken...the box was tatty and frayed..I complained to them,and they will send a replacement....so,we will see...