Go-Electrical reviews

Go-Electrical reviews

Excellent
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Review by confirmed purchaser

Shockingly Outstanding Service : )

Clear and straightforward ordering. Very quick delivery. Excellent Customer Service from the initial welcome and conformation email, to the parcel tracking. Do not waste time looking elsewhere for better prices. Go-Electrical are switched on.
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Review by confirmed purchaser

Excellent prompt service, and best value on lime.

Excellent prompt service, and best value on lime.
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Super Speedy

Amazing! Ordered on-line one day and arrived the next. Well packaged and a friendly delivery service too! Thank you so much. Coffee machine is wonderful too!
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Review by confirmed purchaser

Great

Great service,information and delivey
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Review by confirmed purchaser

excellent customer service

The kettle arrived with slight damage. I reported this immediately and within a couple of days, due to it being a weekend, a new kettle in perfect condition was delivered and the original one collected.
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Review by confirmed purchaser

Amazing service

Ordered a Pure radio on Wednesday evening had it by Friday morning and knew within a one hour slot what time it would be delivered. Highly recommend this company it was so easy and such great service. Well done Go-Electrical!
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Review by confirmed purchaser

Very fast free delivery

I Amy very pleased with Go-Eletrics, I payed through PayPal so very secure ,I had free delivery & ordered on Tuesday & it arrived on Thursday & even gave me a time of delivery, also I bought a juicer which was £30 cheaper on here than most of the other sites I looked at, I would definitely buy again with them if I needed anything electrical !
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Review by confirmed purchaser

A toast to good service

I purchased a Bosch toaster which was the most competitively priced that I could find which included free delivery. Item arrived very quickly and would definitely recommend this company.
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Refusal to believe item was received in a tatty box

My wife received the Bosch food mixer (tatty box did not matter so much) but when she opened the box and saw all the accessories she did not require, she decided to return. The returns authority was approved but when Go Electrical received it back they would only blame the courier for damage and even said the equipment was all scratched now but my wife had not even removed the unit from the packaging. The company will accept no liability and subsequently we have issued a county court summons because we know we had not touched the unit. It is so frustrating and all the Director would say was it was not their fault. I used to work in retail and I know that returns can get recycled and I am sure this is the case this time. Anyway the court have the power to inspect documentation on the movement of that product from their supply date.
Go-Electrical

Reply from Go-Electrical

Thank you for your order.
On delivery of your order we were not made aware of any problem with the state in which the item arrived to you. We accepted the item as an authorised no-fault return as it was not suitable for your needs, we have different procedures for different situations and as you advised you were not happy with the product this was handled as a no-fault return. We respectfully ask that the item is boxed or bagged for safe transit and hasn’t been written on, so it reaches us in a state that is ‘as new’.
On arrival into us the parcel had been repackaged by Yodel due to damage and on opening the parcel the machine was badly scratched and marked. We advised that the item had arrived in this state and suggested you made a claim with Yodel as they had delivered the item back to us in this state. The responsibility of a no-fault return is down to the customer and the carrier they choose to return the item for them, and in this instance the item has arrived back to us in an unsellable state.
Kind regards,
Customer Service
Go-Electrical
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Review by confirmed purchaser

first class

Ordered, paid for, then kept informed on delivery, which was very quick.
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Review by confirmed purchaser

Great

Had a query about a Bosch vacuum cleaner before I bought and rang them. Very friendly and helpful. Were sure that my answer was already there but they rang manufacturer to double check. Rang me back soon after. Placed order that was very speedily dealt with. Their carrier emailed me with a time slot and were as good as their word on delivery time. The vacuum cleaner is excellent.
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Review by confirmed purchaser

Very quick and very proffesional

An excellent and very professional service, very quick delivery. Highly recommended.
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Review by confirmed purchaser

Super service, fast and efficient :)

Placed my order on a sunday and had my fabulous bosch vacuum cleaner by lunchtime on tuesday!! My house has never looked so clean :)
Very fast and efficient delivery service keeping you informed all the time.
Cant fault these guys have bought twice now and no complaints. Much cheaper than John Lewis and faster service too :)
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Review by confirmed purchaser

Brilliant service and great quality product.

We ordered the clocks on Monday and they were delivered on Wednesday with updates as to the exact time they were going to be delivered. Really pleased with the product, good quality and great service from Go-Electrical
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Review by confirmed purchaser

Fast Service.

Just what we where looking for . Great product and price with a really fast delivery. Will recommend and use again. Excellent
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Review by confirmed purchaser

Excellent service

Great prices and very fast delivery using DSD.

Highly recommended.
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Review by confirmed purchaser

Bosch GL-30 vacuum cleaner

An excellent vacuum - super value and price
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Review by confirmed purchaser

Go-Electrical is like a first class hotel...........5 stars!

I recently ordered a Bosch vacuum cleaner from Go-Electrical. I very, very rarely order purchases on line and have never used this firm before. I am glad I did! The product was on sale at a very competitive price, the purchase was easy to arrange and the response by e-mail to me regarding confirmation of order, receipt of monies and confirmation of despatch date and time-slot was excellent. The delivery was also free of charge. With the various e-mails I received from Go-Electrical, there was a direct phone number and name I could contact if there were any problems. Very rare these days to get that! Considering Go-Electrical are in Yorkshire and I am in Essex, I felt I was dealing with a local shop in my town. Very pleased. I will use them again.
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Review by confirmed purchaser

Good service, product arrived quickly..

Order process is good, communication every step of the way so you know where your order is. Box was very battered though but this was probably more of a courier issue than with the supplier. Overall would recommend.
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Review by confirmed purchaser

Bad Start..!

I recieved my first order from Go-electrical,only to find the item not working properly,also the box it came had the seal broken...the box was tatty and frayed..I complained to them,and they will send a replacement....so,we will see...
Go-Electrical

Reply from Go-Electrical

Thank you for your order.
All stock is brand new, unopened and unused direct from the manufactures, so as advised we have raised an investigation into this with our warehouse team.
We can see your replacement was delivered to you today by DPD. Please accept our apologies for any inconvenience caused by this matter.
Kind regards,
Customer Service
Go-Electrical

Go-Electrical Details

About this company

Suppliers of a variety of home appliances including tv stands, toasters, vacuum cleaners and fires. Extra online discounts available.

Visit Go-Electrical

Contact information

Call us on: 08442 491001
We live here: Market Place
BD24 9EF Settle
United Kingdom

Category

Go-Electrical is ranked 6 out of 95 in the category

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