GoDaddy reviewed by

Sunderland, GB

5 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent customer service

Good, easy to use website with good prices, but their customer service is where they really stand out. A real breath of fresh air compared to lots of internet companies whose staff are no help at all.

Everyone I have ever spoken to at GoDaddy has been very knowledgeable - you can tell they're not just reading from a script - and very happy to help. The first time I rang them it was because I couldn't find a way to opt out of a £17 charge that I did not think applied to me. I thought they would not be much help as I was essentially ringing to give them less money, but the attention I got felt just as good as if I had been calling to make a large purchase, and the girl eventually found a way around the charge for me.

I think it really helps that you always get a customer service questionnaire for each specific person that you talk to - they obviously really want to know what they are doing well, and who is doing their job well.

V highly recommended.
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