Just letting you know, i've been left with no other option but to raise a dispute with my credit card company today about this order from golf247, i've still not yet recieved my goods, which were ordered exactly 6 weeks ago and payment was taken from my credit card exactly 3 weeks ago when i got an e-mail informing me, they had been dispatched. I've had no reply to my e-mails from the 3rd party seller.
I have used amazon many, many times and i have never encountered an issue such as this before. The service from Amazon has always been first class.
The only reason i bought from this 3rd party seller was because they accepted amazon payments.
In effect, they are trading on your good reputation and it is my advice to you that you contact this 3rd party seller and have them remove the amazon payments option from their website before they bring your well deserved reputation into disrepute.
I intend to review this golf247 website negatively on websites such as trustpilot and various golfing forums so that others may not have to endure this woefully inept service.
P.S. Obviously i won't be using golf247 again, But on a side note, I find it fascinating to see that after every 1 star review here at trustpilot a 5 star review pops up a few days later thus keeping Golf247 in the "trust" category. I wonder if the next few reviews after mine will state what an "amazing, 5 star service" they recieved. Golf247 must be the most bi-polar website on earth that everyone is either completely disgusted by lousy service or thrilled (allegedly) by how efficient they are. I'll let you draw your own conclusions as to whats going on here. Avoid these a##eholes like the plague.
Great item at a bargain price rapid delivery and superb service
I ordered a Motocaddy S1 electric trolley, it was delivered a couple of days later than expected. I did call the telephone number to check on progress of order and the recorded message advised to send an email. I did this and received a very prompt reply informing me that delivery would be made the following day. The item was delivered the following day as promised. The price was very reasonable given the promotional 15% discount. All in all a very good service.
I wanted a new 54 degree wedge to compliment my 50 and 60 MD wedges.
I was a bit sceptical about the black finish on the club head, but if anything it makes it easier to visualise the ball.
The wedge was fantastic value for money and I recieved 15 Pinnacle golf balls and a baseball cap as well. All for £26 including delivery.
Can I also say that this is my second purchase from Golf247 and on both occasions they have given me fantastic service and communications.
Keep up the good work.
I really do not understand why you would want me to complete a survey before I have even received my purchase.
I would not like to have written a glowing review then find there is an issue.
1. Damage in transit
2. Wrong item delivered
3. Delivery late
4. No Delivery
I have not even had confirmation that the item has been sent.
I had a call this morning to say my loyalty points had been added to my account. 12 hours later they are still not there.
i have used golf247 a few times in the past year.First time I ordered a cobra s3 driver and was sent a 10.5 loft when I ordered a 9.5.Second I ordered a rbz 3 wood and was sent a high loft driver.On both occasions promised to ring back ,but it was me who had to do the phoning.Staff pleasant when speaking to the but extremely inefficient.
Experience with Golf247 is very good, got email for delivery tracking once it's dispatched. It'll be nice if I get an order confirmation immediately after payment was made(used Paypal), I only got a receipt from Paypal. But the delivery was very quick and item was well packaged.
Purchased new clubs on 21st July and despite numerous telephone calls and promises that they will be delivered....... They have never arrived. Tried to call the number at golf247 and it rings and rings and then gives a message that the mailbox is full.
Save yourself time and money and shop elsewhere
Stewart Payne found this review useful
All the 5* reviews listed below are rubbish, not true, and must be made up by this Company.
They constantly over promise and NEVER deliver. Once they have your money your screwed. I am now in touch with my credit card Company raising a fraud dispute.
Having been told that a credit was raised for goods I ordered 1 month ago, which never arrived - Guess what ?????-
Your right - no credit has been raised! SURPRISE! SURPRISE
LEAVE WELL ALONE
Stewart Payne found this review useful
Delighted with the service provided by Golf 24 seven .The Crocs golf shoes are fantastic - already have one win wearing my new lucky shoes.
The website gave a very accurate description of the bag. I ordered the item mid Thursday afternoon and it was delivered on the following Monday. I was kept informed at every step of the way and as the saying goes the purchase went as, 'exactly as it says on the tin'.
Will use the site again but I did get the wrong colour belt which it is not worth returning. Very speedy and helpful staff.
Ordered a golf trolley earlier this year, no acknowledging email and after a week no trolley. Rang following week and was told it was being dispatched that day (?) Three days later it arrived okay and very pleased with it. Ordered a right hand glove for left handed golfer, again no acknowledging email but glove did arrive on 3rd day but unfortunately, despite ordering the glove for left handed golfers for a right handed golfer. Rang Saturday, no answer (247?), sent email, no acknowledgement but rang them midday Monday, explained situation, no problem, will send correct glove. Friday still no glove, spoke on phone and they say they have sent it and will investigate. Fingers crossed it will arrive eventually. Good gear, good price, unfortunately not so good service.
Ordered a boxed set of clubs from Golf247 at a great price and have just received the clubs in perfect condition and very quickly thanks to their fast shipping.
Would definitely recommend them to friends and family.
I was very happy with the choice of goods available and their prices.
My transaction was very straightforward and easy to complete.
My electric trolley was delivered promptly and I am delighted with the whole process and have no hesitation in recommending this website.
Used published phone number to check details. Polite and helpful. Very quick dispatch and good communication keeping me advised of delivery time. Very pleased with transaction and would be happy to buy from again.
Excellent service provided, needed advice on what to buy hubby for his birthday and fast delivery (as left it to last minute) and Golf247 delivered both! Hubby very pleased...can't recommend highly enough!!
Getting back into golf after a long break, I had a long look around the shops and on line to try and find a good set that will do me for a year or two and after looking here, I found everything I needed here.
Great prices, free delivery and top class service.
Ordered late on Monday afternoon and had my new clubs delivered by Wednesday lunchtime.
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