I've made my first experience with GolfStoreEurope and I was satisfied with the service. The goods were delivered on time and at desired quality.
I had two minor issues:
1) Impossible to reset my forgotten password (email repeatedly not received).
2) Lack of communication after the goods was shipped. Silence in spite a tracking feedback in 24 hours was claimed.
A real good experience with golf store Europe although some limits to stock you can always find something you want at a great price will always come here first for my golf needs
it was the first time I buy in golfstoreeurpe and I found myself very well. I think I will continue to use this website for golf equipment and recommending it to my friend Golfers friends.
I placed an order 102786 November 18th and was without answer of the follow-up command(order) until November 23rd in spite of my demands(requests) of information.
On November 23rd, we inform me that the order was not treated and I receive a new e-mail 25 to inquire that articles are not available any more!!!
He does not even propose a gesture(movement) commercial to compensate their customer.
Furthermore I am regularly taken from my account of a sum higher than my order.
I am very very very disappointed by this site!!!
After searching round for items for my Husband i came across this site and was very impressed with the prices first and foremost. The site is easy to use and i found my items very easily. After completing my order my confirmation email came straight away followed by an update email a few days later then my items were on my doorstep. I could not ask for better and i will most definitely be back!
I bought an item for the price advertised on the website. When I received the item, the price tag was for a much cheaper price. When I questioned this they said it was a mistake and offered me voucher for 1/10 of the saving. When I queried this they said the item had never been at a sale price. Replied to them it has sale item by advert on website and said I would accept half the saving as I knew that this item was being sold cheaper. They said they could not do this ! Will never buy from them again
Our questions were answered promptly and the staff went out of their way to complete and send the order in quick time. The package arrived well prepared and I have found the goods ordered to be as I expected for quality and performance
Perfect - order fulfilled within a week form order to home
Wanted to purchase shoes as birthday gift but had concerns about the return by date if they didn't fit. The customer service staff were very helpful and gave me an extended return period which reassured me. Bought the shoes, at a good price and they arrived very quickly. Result: One happy customer! Oh, and the recipient is happy too!
I have been toying for some time with buying a new Powakaddy pvc golf bag, and could hardly believe the price quoted by GolfStoreEurope as it is £15 less than the very best price available elsewhere, and £20-£40 cheaper than most other on-line retailers.
Responsive - efficient service from GolfStoreEurope - no surprises, what you expect. Received my custom ordered Mizuno's exactly to specification. A few days delay in receiving them - not GolfStoreEuropes fault it was the shipper - in Middle East so you have to make allowances.
The complete transaction path from initial purchase to delivery was exactly as I had expected and because of that I would have no hesitation in purchasing again as well as recommending to others.
Perfect, no mistakes, got it right first time and snappy with it.
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