Been looking to get a certain golf bag but had been put off by the price others were asking for it ...found it on Golf Supports £40 cheaper than elsewhere !!! ..great service and fully tracked delivery even down to receiving a text on morning of the due delivery date with a 1 hour delivery time slot given (and that was adhered to)..will definitely use again !!
The service I received from Golfsupport was first class and the staff I dealt with were very helpful indeed.
The problem I had was with the courier that brought my new, expensive clubs to the house. They came in a damaged and very battered looking box which was open at one end. I ordered 12 new golf balls with my clubs and only 6 of these were there (they were in individual 3 ball boxes so 2 must have been lost during transit) and the driver really did not care less.
I would buy again from Golfsupport but they need to properly vet their couriers as the one delivering mine was no more than an old white transit which reflected the service I received.
Golfsupport.co.uk had the lowest price on the internet for the golf set I was looking for and in addition they provided excellent customer service:- I received an e-mail to inform me when they were expecting the item to be delivered to their warehouse. Once it had arrived there, I received a further email confirming the date and time (1 hour slot) for delivery - no having to wait around all day for the package!
Delivery time is not so good.
Could'n have been happier with the service from the time i placed my order till the time
i recieved it, excellent.I would without any reservations recommend Golfsupport.co.uk
to all my golf buddies and in fact already have and will certainly deal with your company again very soon,
Regards Noel a very satisfied customer .
GolfSupport offers excellent prices and a great service.
There was some trouble getting a package delivered to me, and they contacted me right away by email before I even was aware that there might be a delay in the delivery.
As it turned out there were no trouble at all. Just a different delivery procedure than normal, and my package was delievred well within the promissed 5 working days.
I can highly recommend GolfSupport.
Very quick delivery, good authentic products and great prices!
They didn't have a lot of stock in the shop but the person who ordered my golf shoes was very helpful and they arrived within a week !Plus they keep you updated with emails . Will be ordering more gear very soon !
Top service with low prices. Excellent customer service easy delivery with the hour delivery slot
Nice service and email response. wait a bit long for my products tho.
Really good customer service. Fast delivery and report CustomFit clubs. In the future, I do not buy clubs from the rest. CustomFit a first class service. Finally, the most important cheapest prices in europe.
My feedback sounds too good to be true, but there is nothing objectionable
HL from Finland
Speedy delivery of my order was most welcome........the cumbersome approach to refunding VAT for Guernsey residents is not. If you can improve this procedure so that is efficient and quick then my ranking of your service would have been 5 stars.
As things stand I am hesitant to repeat the experience as I am able to shop more efficiently elsewhere.
Ordered footjoy ladies shoes. Received e mail to tell me they were expecting delivery to their warehouse on the Monday. True to their word they e mailed me on the Monday to say they were being despatched the following day and I would be able to track my parcel being sent by DPD. I received a further e mail on the Tuesday to say my parcel had been sent and would be delivered between 10.06am and 11.06am on the Wednesday. At 10.20am on the Wed my parcel was delivered. Excellent!!
very disapointed i have emailed on several occasions to ask about my return being received by you and still NO acknowledgement of this or reply as to when i will receive my refund ....very disapointed
I ordered a pair of Stromberg golf trousers on the 28th April as a birthday present for the 5th May, i was told there would be a 4 to 5 day delivery period which was no problem, unfortunately they arrived on the 9th May. Stil purchased the trousers as they were just as advertised, they look good, fit good, feel good and for the price by golly they are good.
3 titleist cap ordered a saturday envening - sent the next monday and received thursday in France. Good prices compare the other providers but delivery costs to France a little too expensive for small goods.
Something disappointing : I tried to complete my order with another goods (to optimise the delivery costs) - so I wrote to the sales email adress but no answer... It's not the first time that I wrote to this adress without any answer...
First time purchase from Golf Support but would definately buy again. Excellent on line service great communication and very quick delivery with competitive prices. Offer a unique service amongst the golf suppliers on line in that if after a purchase some one points out to you that you could have purchased elsewhere and that is proven correct they will re-imburse the difference. Will now use this company as my "first look" option when for new golf gear.
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Buy from us and if you see or hear of any other authorised retailer selling the same item cheaper we will not only credit you with the difference but we will add a further 10%, not only guaranteeing you the best price but allowing you to buy today with confidence.