I ordered 4 tyres for £740.00 and it became clear very quickly that this company was never going to supply them. They don't answer the phone, return your calls, or reply to e mails. They are an incompetent one man band, who couldn't care less for their customers if they tried! DO NOT BUY ANYTHING FROM THEM, YOU WILL GET RIPPED OFF!!!!!!!!!!!
Tyre ordered and waited over a week. Called various times and was told tyre was at fitting centre. Drove to fitting centre not only to find tyre was not there but I would also be required to pay a fitting charge! Eventually after 11 days they said they were unable to supply the tyre!!! Avoid, avoid, avoid!
Going to Germany for Christmas - it was necessary to get some of the best winter tyres. Ordering the "Continental ContiWinterContact TS 850 205/65R15" was easily done online and without problems. Delivery on time in absolutely great quality.
Received a set of tyres quickly enough, but....the only thing they had in common with the ones I ordered were that they were made of rubber, black, and round. I ordered 14 inch Bridgestone tyres and received 15 inch Goodyear tyres. Sent 2 emails and phoned several times without success. Get a grip Goodgrip.
I've used goodgrip several times in the past and they have always been first class. This order was very poor. The wrong brand, wrong number and wrong type were delivered so I refused to accept them. I phoned them the next day and I was told that I would expect the correct tires within a couple of days. One week later and no tires I phoned again to be told that nothing had happened. They were having problems with the supplier so they suggested a different brand, for the same price. I found out the replacement tires could be found cheaper on a different site so I phoned again and mentioned this. I was given an even cheaper price and promised the money to be refunded to my credit card. The tires turned up today and they are correct. So I'm actually better off but 2 weeks later on time. Just a good job it hadn't snowed. I would probably use them again.
Website was easy to use. Rapid and complete info was received on delivery dates which were adhered to. The value was hard to beat and all in all the whole transaction was carried out in a professional manner. A1 all round.
After researching various makes of winter tyres on your website,I ordered over the phone. Polite staff and very efficient with my order.Tracked tyres all across Europe and were delivered on time. Would check website again and recommend. Many Thanks.
Great purchase, however the fitting centre ere unable to fit my tyres due to some technical fault on their machine so had to take my tyres to another local fitter to have them fitted. Not ideal but i got the job done eventually.
Delighted with all round experience of using this company and product received and value was excellent,I recommended company to several other people who also bought tyres from this company and where equally impressed with the service provided. FIRST CLASS SERVICE!!!!!!!! No complaints.
For the particular tyre we needed, Goodgrip were the cheapest - although, do bear in mind that you have to pay the garage a fitting fee which is included in the price of the tyre on some other sites. Still good value. The only niggle we had was that the tyre came all the way from Scandinavia via several other countries (as we tracked the shipment online). I think, all-in-all, it took 10 days to a week for the tyre to arrive at the fitting garage, who for a good part of that time were unaware we had even booked it. Good service and pleased with the job in the end though. Thanks.
The quality of the new wheel was as good as the OEM but at less than 50% of the price. Only slight surprise was it shipped from Sweden, the tracking system was great as could follow the wheel as it toured through Europe.
I ordered the tyres, and was told which garage to collect them from. Tyres were delivered to the garage, but the garage had not been given any information about me wanting my tyres changed. It came as a complete surprise to them when I phoned them. The garage itself was excellent and did a great job, but when I came to pay they explained that they were imposing a charge for actually fitting the tyres. This had not been made clear when I bought the tyres, and I ended up paying significantly more than I expected. The garage again was excellent and tried to clarify this with the company but they couldn't get through, and neither could I. Both me and the garage wasted an hour trying to reach the company with no success. I paid the extra money, then tried to reach the company to seek clarification of the matter afterwards, but again I could not get through.
I think this company is disorganised in the extreme and need to take a good look at the way they do things.
Goodgrip were able and willing to provide the correct size of Winter Tyres for my Renault Clio - many other suppliers were uinwilling as the size was non-standard. The tyres were delivered to a local garage and fitted within 10 days.