www.goodgrip.co.uk reviewed by

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Review by confirmed purchaser
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How can you stay in business

Received a set of tyres quickly enough, but....the only thing they had in common with the ones I ordered were that they were made of rubber, black, and round. I ordered 14 inch Bridgestone tyres and received 15 inch Goodyear tyres. Sent 2 emails and phoned several times without success. Get a grip Goodgrip.
    www.goodgrip.co.uk
    TrustScore 6.5 / 10
    21 Reviews

    Reply from www.goodgrip.co.uk

    Hello,

    Thank you for taking the time to review your order.
    We are very sorry to hear that on this occasion our service let you down and was understandably not to your satisfaction. From the initial mistake of sending out the wrong tyres we were clearly not good enough at assisting you and making sure that the error was rectified with minimum disruption to yourself. That you were not able to reach us when the wrong tyres arrived was not acceptable and we will do everything we can to make sure that we improve our service and that future customers will not be let down in this way.

    Kind regards,

    Goodgrip.co.uk
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