Goodmans reviews

Goodmans reviews

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Their policy and terms are misleading. Customer paid expedited shipping and received product a week later.

I placed an order on 10/16/13 (time) and paid for expedited shipping. I received the order a week later (10/22/13) at approximately 7:45pm. The total for the order was $107, however $70+ were due to shipping.

How could anyone call it expedited shipping when it arrives a whole week later? You had to buy the product first before they would give you any kind of shipping date (even expedited).

I placed calls to customer service and they said that I would have to ship the product back at my own expense only to get a $30 credit (the cost of the product...shipping won't be refunded).

Needless to say, I won't ever use this seller again and won't shop on Amazon anymore since they promote these types of companies to deceive their customers.

Their customer service was a joke and the owner David didn't return any emails (was expected from that type of company).

I want my full refund of $107.47
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Excellent customer service

When my LCD TV packed in after 12 months. The big Tessa Cohen supper market chain didnt want too know and washed there hands of me. £450 for 12 months was not a good deal too me. This manufacturer took my TV back and after checking it replaced it with a brand new one and fresh 12 months guarantee. Not many companies would back up there products like that and shame on Tessa Cohen's.

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