Reply from GoResponse
[REPLY]
- Reviews (21)
- Andrew
- 1 Review
What we wanted, with an added personal touch!
We searched for a provider and selected GoResponse based on their high quality website, features, information and personal contact upon telephoning. We were kept informed through the whole process; everyone we have dealt with has been incredibly professional, yet personable and friendly. We are confident that our business is in safe hands. We would not hesitate to recommend.
- Guy Chatburn
- 1 Review
Very efficient, very effective
We have started using Go Response for our customer call handling during a pilot launch - the choice was based on a glowing recommendation from someone already elsewhere in the call handling business, and we have not been disappointed.
- ChilledWeb.com
- 1 Review
Excellent professional service!
We've been using GoResponse for 3 months now with no issues.
They provide an excellent, professional, scaleable and efficient service at an affordable price.
We wouldn't trust anyone else with the front end to our business!
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- Andrew
- 1 Review
The Edge
Very good service, has given us the edge !
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- Jim Ellis
- 1 Review
Part of MY team which really works
I discovered GoResponse by searching on Google and since finding them, and speaking with them, I've not needed to go anywhere else for the solution which they have offered me.
I have a dedicated team with them and they work as part of my Support team. I have found them dedicated, responsive and eager to learn more of what our business does.
On the whole, I would recommend GoResponse - a responsive company who are very approachable and good value for money.
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- Merlin Process Software
- 1 Review
Solid service.
I have used GoResponse for a few years now. They provide a solid and reliable service - which is what we want from a contact centre. On the downside they once changed their processes and technology which was costly for us.
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- Anthony Quirk
- 1 Review
Efficient and helpful!
I have been using GoResponse for three of my companies now and they have been excellent, very efficient and really helpful. No Issues with recommending them to any one else.
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- Keith Wilkinson
- 1 Review
Quick setup and very friendly staff
After calling for information on the services they provide I found them to be a very friendly and informative team. The prices are very competitive and the set up was quick and painless.
Reply from GoResponse Ltd.
- Claire Atkinson
- 1 Review
Very good.
Although we haven't been too busy yet, the Go Response team have been great so far and I have confidence in their ability to represent my business.
Reply from GoResponse Ltd.
Helps to free up my time to deal with running my business
Appointing Goresponse to deal with our call handling was the best move I made. Starting a business isn't easy, and the thing that used to frustrate me the most was missing calls. We now capture 100% of calls at all hours of the day which I can turn into leads, and hopefully jobs.
We get a lot of feedback from our customers who comment on the friendliness and professionalism of the people at "our office" which is of course, the call handlers at Goresponse. I get a phone call once a month to check up on the service and to ask whether we would like any changes to the script.
I would definitely recommend their services and I hope that our main competitors don't catch on to this strategy of call handling.
Reply from GoResponse Ltd.
- Lance Feller
- 1 Review
We have been happy customers of Go Response since 2005 and can reccomended them without reservation.
W have used a number of call handling centres over the years and have found none better than Go Response. All of their staff we have dealt with have been polite, efficient, and aware of the importance of good service both to ourselves and our clients who call in.
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- Claire Stewart
- 1 Review
Very useful, helpful and a great back-up service
Found the GoResponse service a good and reliable back-up for our out of office calls. Always very helpful and good at keeping in contact, we have found the service very useful. We have a good client manager and no complaints.
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- Gary Ingram - The Diamond Store
- 1 Review
The extra member of staff we can't do without!
Goresponse gives our customers the chance to communicate with us at anytime and this is not just important for our customers BUT also for us as we strive to provide a better service!
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- Mark Platten
- 2 Reviews
The best part or our CRM you could want
They work in the background and cover all our inbound calls so we never miss a call even if we do miss a call! Transcribed messages are then sent as a text to us almost immediately so we can respond with appropriate action and speed even when we are out of the office. A lifesaver in many ways and reassuring back up when we are very busy.
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- Caroline
- 1 Review
Makes work easier!
Having GoResponse makes it easier to ensure work phone calls are answered even if we are busy. This service also allows us to screen calls and only call back the ones that we want to.
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- Stephen Clay
- 1 Review
Always willing to go that extra mile
I have been dealing with Go repsonse for over a year now and the service has been excellent, long may this continue .
Reply from GoResponse Ltd.
- Trevor Cross BTWC Ltd
- 1 Review
good service and feedback on all calls
Since Holly has taken on our service needs we have had no issues whatsoever, great feedback and regular contact from Holly helps us to maintain the service we need.
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- Ian Ford
- 1 Review
I Need To Do More
I am happy with GoResponse's services. The main issue at the moment is for me to get the marketing right and drive more calls through.
Reply from GoResponse Ltd.
- Beril Sener
- 2 Reviews
Account management is excellent
I have been really impressed with your level of care for our company (ariana resources). Our account manager calls us every month without fail to ensure we are happy with the service and if we require any changes at all.
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- bobby padda
- 1 Review
excellent
We have been using GoResponse since November 2011. They have provided us with an exellent service. I have no hesitation in recommending them.
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- Jarrah Harburn
- 1 Review
Effective and Affordable
GoResponse provide the service we need, check we're satisfied constantly, send us reports and invoices promptly and do so at a price we are happy with. Can't ask for any more than that.
