I needed to know more details about the ladder shelf I had seen online. The member of staff couldn't have been more helpful, measuring all sorts of bits until I had everything logged, and then arranging delivery at jaw-dropping speed! Well packed, and delighted with the shelf. Oak a lovely colour.
I ordered two pendant lights, qualified for free postage and packaging (all good) they arrived, nicely packaged, and in good time, however, they were considerably bigger than we anticipated. I looked at the returns policy, I have to return at my own cost, and they will refund only if in immaculate condition etc, BUT! if I qualified for free postage, they will "deduct this" when I return…? Am I paying £5.95 effectively on top of the cost to post them back?? Confusing, and expensive. Love the website, nice products, but the returns policy could be improved.
Located the site by accident while looking for a particular type of light fitting. Good range on offer. Had a little concern about the colour definition on the screen and was not entirely confident about the colour choice we made until it arrived. Also was a little concerned about the method of packing - putting a smallish box inside a much larger one with only scrunched up brown paper to stop it moving around was not ideal and had the case arisen I may have had a problem complying with the requirement for any returns to be in perfect boxes. Delivery service was excellent and on balance the transaction was a good all round experience
Highly recommended service throughout from description on web site,ordering,promptness of delivery and outstanding value. Thank you and would have no hesitation in recommending you to anyone in future.
I recently ordered for the first time from grace & Glory their Large Kitchen Pendant Light - Aluminium (Colour: White Inside). I would advise you to save your money it's very poor quality and is a nightmare to install - ours was installed by a qualified electrician the problem is the two cups one that should fit flush to the ceiling and the other on top of the lamp itself both don't fit properly so really disappointing and to top it all I wrote to Grace & Glory to voice my disappointment and not even had the decency to acknowledge the issues we had very poor and I won't be shopping here again and neither should you.
Found Grace & Glory online whilst researching door furniture options and received some excellent and detailed advice from Steve. Have subsequently ordered numerous items, which have all been of excellent quality. On the odd occasion that something has not been suitable for the house, the return/exchange has been processed very efficiently. Highly recommended company, enjoyable shopping experience.
Bought a swan lamp. Arrived when requested. Well protected and wrapped. Competitively priced. Beware other providers who hid postage costs especially to Northern Ireland. Grace & Glory Home provide quality goods and a quality service.
I was really pleased when I received my Grace & Glory Doctors door knocker. It looks really well made and really improves the look of my door. It arrived on time and was also easy to fit. Very pleased.
Bought 8 brass cupboard door handles for a newly built bookshelf/cupboard and found the at the lowest price at Grace & Glory. W hen they arrived they were beautifully wrapped and packaged and fantastic quality - really pleased! Now thinking of replacing my old door handles too!
My goods arrived very promptly and well packaged. Everything was beautiful and as described and of a very good quality. The website is very clear and easy to navigate and I received very friendly service on the phone. I am extremely pleased with Grace & Glory and would not hesitate to recommend them.