Graphics and Print Telford Ltd reviews

Graphics and Print Telford Ltd reviews

Excellent
9.3
from 0 - 10
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Review by confirmed purchaser

Great service for a first time user!

This was the first time I have used G&P and I have to say the service was excellent! I was emailed by a very helpful and friendly member of staff and even offered advice on in design should I ever need it. First class service and very quick turnaround! Thank you so much.
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Review by confirmed purchaser

Easy to deal with, great service, deliver as promised.

It's important to have great customer service. To know that you have a trusted source that will deliver what you need, when you need it, and at competitive prices.
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Review by confirmed purchaser

Prompt in their response, very efficient, 'can do' attitude

I was very impressed witht this company's 'can do' attitude when I had an urgent job to fulfil between Christmas and New Year. My contact was Ruth Davies who filled me with confidence that the job would get done and delivered in good time, despite its somewhat complicated nature. The job was completed and delivered days in advance of the crucial deadline!
I was inspired to write a thank you to the team for a job well done.
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Review by confirmed purchaser

Great prices, fab quality, and local to boot!

We as a company like to use suppliers as locally as possible, and so to find a supplier with the quality and price of Graphics and Print was a real bonus. Always worth checking their website for the latest fab deals and prices.
graphicsandprint.com

Reply from graphicsandprint.com

Fiona

Many thanks for your very kind comments. We really do value customers offering us feedback. What would you like to see us do differently in the future to move us from a 4 to a 5? I'd really value your opinion.
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Review by confirmed purchaser

Slightly disappointed with overall experience but goods arrrived on time!!

I have used this company on many occasions but my last experience was very disappointing - quotations took a long time and had to be chased, artwork was delayed and poor quality and instructions not followed. I needed them urgently and the operations department and delivery was on time and they went out of their way to get me my business cards in time! I was personally contacted by two members with apologies and reassurance that I would not have another bad experience as corrective actions have been implemented.
graphicsandprint.com

Reply from graphicsandprint.com

Lesley - many thanks for taking the time to provide your feedback. Whilst I am obviously disappointed that we didn't fully meet your expectations on this occasion please do let me know if you experience any issues in the future. We always listen to what our customers feedback and always try to improve our processes and procedures so thanks for taking the time to provide these comments.
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Review by confirmed purchaser

Graphic & Print offer a great level of service and excellent quality of work

Graphic & Print have supported The Crown Players by producing for us a top quality colour program for our recent annual pantomime.

An excellent company to do business with.

Thank you
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Review by confirmed purchaser

Proactive, creative, nothing's a problem and they deliver!

I've used G+P at a previous company and they were the one supplier that would I could rely on to get things done (often with no notice) to my exact specification. They are extremely cost-effective and work tirelessley to ensure you are happy with the end result. It shouldn't be taken for granted that they are extremely nice people too who don't take themselves too seriously and will always seek to find solutions to the strangest of issues. Of course I would recommend them, that's why I am using them again!
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Review by confirmed purchaser

PROBLEM FREE

IN THE TWO YEARS I HAVE HAD DEALINGS WITH GRAPHICS AND PRINT ,THERE HAS NEVER BEEN A PROBLEM AND CONSIDER THEM RELIABLE AND PLEASANT TO DEAL WITH.
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Review by confirmed purchaser

Excellent

First Class Operation
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Review by confirmed purchaser

Excellent

Amazing company to deal with, very collaborative and always delivering excellence!
Would highly recommend to all!
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Review by confirmed purchaser

UNDERSTAND THEIR CUSTOMERS AND DELIVER

I WAS LOOKING FOR A BESPOKE PRODUCT AND APPROACHED GRAPHICS AND PRINT. THEY TOOK TIME TO UNDERSTAND MY REQUIREMENTS, MADE SUGGESTIONS FOR IMPROVEMENT,PROVIDED A PROOF AND THEN DELIVERED AT PACE ENSURING MY ITEM ARRIVED ON TIME DESPITE BEING UP AGAINST TIGHT TIMELINES. HAVE USED AGAIN SINCE WITH A SIMILARLY GREAT EXPERIENCE AND HAVING WORKED WITH A NUMBER OF SUPPLIERS OF A SIMILAR NATURE IN THE PAST, WOULD PUT G&P HEAD & SHOULDERS ABOVE THE REST. A1+ CM
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Review by confirmed purchaser

Quality printers

Really impressed with this company. They do what they say they will and at a very good price. Great to be able to trust a business on the internet and get high quality deliverables. Keep it going
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Review by confirmed purchaser

Superb Service

I asked Graphics and Print to help me with some design work before going to print. I needed my flyers as a matter of urgency having been let down by a competitor. Not only did they amend my artwork free of charge for me, they exceeded my expectations on the delivery times, were cheaper than the competitor and the quality was fantastic. Everyone I spoke to was a superb help and I will definitely be using this company again. Thanks G&P
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Review by confirmed purchaser

Quality Tells

Graphics & Print recommended by a business associate. He was not wrong. Great buying experience which completely met my expectations. I guess I am a demanding buyer. I made a number of changes to my original requirement which the team at Graphics and Print handled in a cheerful and helpful manner

Thoroughly recommend
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Review by confirmed purchaser

Great company with a great ethic

Its not very often that you find a small-medium sized business in this day and age, that really does look after their local community as much as they do their customers. Graphics and Print are always so very supportive of local initiatives to help the less fortunate and I really commend them for that. Great quality of print, amazing flexibility to support their customers and all at a very competitive price. I'd recommend Graphics and Print to anyone.
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Review by confirmed purchaser

Excellent value for money

and very quick turnaround. However, I can only assume that there are thousands of people working there in a great big premises and because of this they cannot communicate with each other. I made a couple of schoolgirl mistakes with my upload and to get it sorted out took five working days because of people not getting messages/not returning calls/ etc. In the end I spoke to Steven, who I have dealt with several times in the past who advised me what to do in one phone call lasting less than 2 minutes.. Therefore, get it right first time or pay them to check it for you.
graphicsandprint.com

Reply from graphicsandprint.com

Firstly can I please say thank you for taking the time to leave a review with us. We really do take every bit of feedback we receive very seriously whether it is positive or developmental. Whilst I am obviously pleased that your initial experience was very good, I am disappointed that you then experienced the issues, confusion and delay thereafter. I know a lot of print internet providers won't sort out artwork issues free of charge and we did but we wouldn't want any customer to experience issues of this nature so please accept my apologies and rest assured that we will investigate this matter and take necessary action to prevent it happening again in the future. Mike Hutton.
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Review by confirmed purchaser

They do exactly what it says on the label - great!!

Can't fault the service and the product - excellent printing and responseat a good price. What more could one ask for?
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Review by confirmed purchaser

Great Service

Really impressed with the service I received.

Have recently also sat down with a designer who was extremely helpful and made every attempt to get exactly what i was after,

I would almost certainly recommend and will use Graphics and Print again in future.
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Review by confirmed purchaser

Excellent quality at a good price.

I have recently undertaken our school's PTA newsletter, and was recommended to use these guys. There was inital confusion by the fact that I phoned my order in, rather than using the website. The difference being of course, that going through the website saves a substantial amount of money. For a charity this is of the utmost importance. We got there in the end, and this was because the staff were professional, curteous and helpful and always phoned/emailed when they said they would. Print quality excellent. Very Happy Indeed. Thank you!
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Review by confirmed purchaser

Outstanding value for money and efficient service

Great value for money, good service, quick turn around and excellent quality.. will be using again :)

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