we had a problem finding the right grate for the living room fire. this company had the exact size and shape we needed to replace the original grate, and at a very respectful price. service from ordering to delivery was swiftly and professionally carried out.Would recommend this company to anyone.
The fire grate was to replace the original one I bought with the fire which I hated on first site. Instead of replacing the whole fire I bought the grate which changed the whole look and was a very good quality which made the fire look more expensive than it was. The only down side is one of the ornamental balls dropped off the top whilst unpacking bit was soon fixed back on - I was extremely pleased with my purchase.
I had opened an old fireplace and found the grate missing, checked out online and found this company, it was easy to measure the size required and to order the grate. received the grate within 3 days. very pleased with the purchase.
I attempted to purchase a Baxi Burnall Lifting Key from Grate Fireplace Accessories during November 2013 and it has still not been delivered to me some three months later (Feb 2014)! I have now contacted Grate Fireplace Accessories three times and received different excuses on each occasion. I am now fed up with the entire process and will be seeking a refund through my credit card company as I have no faith that Grate Fireplace Accessories will ever deliver. I do not intend to deal with this company again and I recommend that others do not do so either as they do not deliver what is ordered despite taking your money and can give no reliable indication of when goods ordered will actually be delivered.