Reply from Graze
[REPLY]
- Reviews (11)
- Julie Suffolk
- Macclesfield, GB
- 13 Reviews
Brilliant so far....
I must confess that I have only just started receiving these boxes of snacks but I must say I am already seriously impressed. The boxes are very well presented and I love the personalised touches. Ok, the boxes aren't huge but these are meant to be 'nibble' boxes and they are exactly that.
A huge choice of products, very simple to prevent certain products being sent, and the stuff is truly delicious. I hope to be receiving these boxes for a very long time....
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- Tommo 'Bedhair' Bastable
- Verwood, GB
- 2 Reviews
F****** Brilliant!
I've got to say, this service is blooming fantastic. Their site's easy to navigate, the food tastes fantastic and fresh - but most of all, the service felt personal. In every box you have a note that says "So {your name}, here's what's in your box..." with nutritional values etc, a nice little booklet with a picture of their employees...
It goes without saying that I'm going to continue my subscription...what a marvelous service.
- Olivia
- 3 Reviews
Love it.
I only use Graze when they offer me a half price offer, its just too expensive otherwise and its really easy to cancel it after the offers used up, just remember too! I love the idea, the foods delicious and it's great when you wake up groggy and tired and remember that your reviceing a box that day, Its the trying new foods that's probably best, As well as being nutrienal its filling, highly recommended.
I think the first box is still free so it's worth a go.
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- djr
- 13 Reviews
Great idea, watch out for auto renewals!!!
Received a free first order from an ebay seller and promptly signed up.
Fantastic idea, particularly for busy lunch hours and health conscious workers. The website is great and you rate different products to personalise your graze boxes.
Yes it's a little pricey but it's a great gift idea and I particularly like the idea of sending a graze box with a birthday greeting (etc) inside. I will probably try this.
My rating is only 3 stars because Graze have followed this new trend of what I consider unethical behaviour by making you sign up for a free order and then tangling you up within their system.
Read the small print, check everything, make sure you are aware you will need to cancel before your second 'payable' order if you don't want this automatically sending boxes and charging you.
Even the cancellation of the regular deliveries is a little complicated, not a problem for me but I guarantee that many people unfamiliar with internet shopping and website methods will end up with an unexpected order they have been charged for.
Overall I think Graze is an excellent idea but I do not like companies who utilise these slightly dodgy methods to auto-renew. They aren't breaking any laws but they are certainly maximising their potential for accidental orders.
November 2012
It happened! Despite a half price offer the overly complicated ordering system at Graze caused me to pay full price when I thought I had two half price boxes permitted. Graze were typically inflexible so I will no longer use this service. Well done Graze, you offered an interesting service and managed to lose this customer.
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- Jack Rhodes
- Bristol, GB
- 3 Reviews
Love it, bit expensive to keep going regularly
I wish I could get a graze box every day, the snacks are always so good - I rarely manage to stop myself from munching it all in one go!
That said, it is a bit too expensive to have every week. To buy the snacks from a supermarket (admittedly not all of them could be purchased) would be so much cheaper - I know, there wouldn't be as much choice either. I also know that they couldn't really lower the price as they probably make a relatively small margin on each box as it is. But unless you're earning the big bucks, it's hard to justify spending £4 a week on four small snacks.
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- Elizabeth Grace
- 6 Reviews
Wow, so little is so filling
I have been using Graze boxes for a week now. They have completely changed my eating habits. I am using the boost box, at first you look at it and think 'oh, dear - is that it' - but actually it is really filling and does give you loads of energy.
Fantastic value.
- Minnie
- 2 Reviews
Love Graze!
I signed up for these months ago. They're brilliant, lovely little snacks and they really stop me buying crap food to snack on. I think the price has gone up a bit recently, but more often than not I think making up the little boxes yourself would cost quite a lot more. Best thing is that you can tell them all the things you like and the things you don't to make sure you're always getting something you like in your box.
- AnnaA
- 2 Reviews
great company
Graze is a fantastic company and I have to admit they had a great idea for a product, which is accompanied with fantastic customer service. I love all their tasty snacking suggestions, and can't get enough of them. What i used to do is order the box to get delivered twice per week, and then there is something to look forward to. Their website is fantastic and it is very easy to start and cancel orders if you wish to, or even just suspend for a while. Highly recommend!
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- Paula
- 3 Reviews
I love Graze
I started having Graze boxes in 2009 having them once a week, although I did have a break for a while due to circumstances changing, but quickly returned once able to. I eat them as a snack over a couple of days rather than biscuits etc and find they do help you maintain a more constant energy level.
I love getting them and look forward to seeing what is in each one, you do have to update your likes and dislikes to make sure you never receive anything you dislike but they do send emails to let you know of new products and links to rate them.
Many friends have joined Graze after being curious about my weekly delivered boxes and all enjoy them as much as I do.
I've also found Graze to have a helpful customer service team once the one occasion I've contacted them.
- Fred Jones
- London, GB
- 5 Reviews
Good Product convenient but pricey
Great introductory deals but gets expensive as not really enough provided to keep you going all day with no lunch so if your a normal person like me you end up buying a sandwich too costing you double and defying the healthy goodness of the graze box!
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- Summy
- Bristol, GB
- 19 Reviews
Perfect Service Every Time!
First order was late but since then, it has been perfect. Website is just easy to use and with some great treats, does make lunch time at work that much better (I'm so sad!).
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