I ordered an original newspaper for my mother's 50th birthday, and paid £9.95 for 1-2 day delivery as her birthday was in 4 days,and I didn't want to risk it not arriving.
On the 3rd day it still had not arrived, so I made an enquiry - only to be told a "technical glitch" had stopped the paper being ordered from their suppliers. Then they cancelled the order as they didn't know if I still wanted it! Which was unbelievably stupid - of course I still wanted it! As my mum's birthday was the next day I asked if they could courier it to me on the actual day, as it was their fault - to which they informed me this was not possible and that I would either have to have it AFTER the weekend on which her birthday was - or just get a refund. They were not co-operative whatsoever, and my mum's 50th birthday was ruined as I did not have her main present to give her! So disappointed and angry, USE ANOTHER WEBSITE.
The gifts haven't been redeemed yet, but they seem very good value. The only negative is that not all the experiences had a voucher you could print off immediately while you wait for the real one in the post. So I made my own :)
The book that I ordered (100 years of boxing newspaper articles) was just right. All the great stories in and made a fantastic and substantial keepsake present for a special birthday present.
The personalisation was also a nice touch. I paid extra for a quick delivery as I left ordering a little late and it was delivered in plenty of time and in great condition.
Would definitely use this company again.
I don't even want to give them any star at all. Poor service, i could have walked to pick the paper up and i live in Cornwall, 26 days it took to deliver, birthday has been long gone, i'll say one thing, i ordered four days before birthday and it cost's us, to deliver, £4.95 pence
I ordered a newspaper for my fathers upcoming 60th birthday as I wanted something special for the day. After ordering safely through paypal the product arrived promptly. On opening i realised that the certificate that came with it was incorrect but upon phoning customer services they said they would rectify it and send out a new copy. Again arrived the next day and all correct as promised. Cant fault the service and my dad really appreciated the unusual gift.
Would definately recommend anyone to use them for purchasing newpapers.
THIS PRESENT MADE THE PERFECT PRESENT FOR AN 80 YEAR OLD MAN. HE THOROUGHLY ENJOYED READING WHAT HAPPENED ON THE DAY HE WAS BORN. EVERYBODY KEPT ASKING ME WHERE DID I FIND SUCH A PRESENT, SO IT GAVE IDEA'S TO MANY OTHERS.
Just ordered a birthday newspaper from the actual day that my father-in-law was born 80 years ago. It was speedily delivered in a really nice presentation box with a customised certificate. Exactly as we had specified online. Wouldn't hesitate to recommend them.
I bought a copy of the Evening Standard from the day my parents got married and I'm giving it to them on their imminent 40th wedding anniversary. I was delighted that the paper arrived promptly, excellantly packaged and...to my amazement, it wasn't a reprint! I wish it had cost a little less for the pleasure but, saying that, the service was top-knotch. Thanks very much!
I have over the years ordered three newspapers through Great experience days and have had on each occasion excellent customer service, the papers coming through quickly and efficiently. I had two papers for myself, one recently, with the basic presentation which were lovely and one I ordered for a friend for her 50th birthday with the special presentation and this was superb. The papers, although old, came through in first class condition. Thank you for a great experience.
My initial order with this company was for a Commemorative Football Book. Delivery was really quick but unfortunately the name that was embossed on the front wasn't 100% straight so I requested a replacement book. This was dealt with quickly and they replaced the book with no problem.
Because of how well they dealt with my first order I placed a second order for a Name A Star, which again was delivered really quickly and was a wonderful gift. When I rang the company to ask a few questions before I placed my order, they were very helpful and very friendly. I have recommended this company to all my friends and this will definitely be a place I visit each time I'm looking for a unusual and special gift.
It took them 1 week to tell me that they didn't have the product I wanted in stock and then another week to actually deliver the alternative product I requested. It took ages for them to deal with my complaint but they have now finally compensated me and sorted the issue amicably.
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