I bought a saw horse from this company for my husband, which was efficiently and promptly delivered. As the item won't be opened until Christmas Day and I don't know one end of a saw horse from the other, I was concerned about any problems and the guarantee. I emailed the company and a very witty lady called Jackie replied quickly and dispelled my concerns. Top marks to this company for it's customer services, which unfortunately is woefully lacking in so many internet shops these days.
Should I ever need another "boy's toy" Green & Easy will be my first port of call.
Have yet to receive ordered item. Waited in all day for courier who decided goods were damaged and were not fit for delivery. Unfortunately nobody told the customer - me!
Not impressed so far, a bit of ground to make up for me.
Very pleased with the quality of the product - instructions were slightly confusing but figured it out in the end - definitely need 2 people to put together
prior to ordering Radflek radiator panels I phoned to check availability and price and was treated with the utmost courteousy. placed order that evening and goods arrived within 48h. price was competitive, delivery was free and service was excellent - what more can you ask for?!!
Came within a few days, was exactly what was described.
The packaging was not very good as the water butt was slightly scuffed in transit, better packaging would make the purchase 10/10 instead I would give it 8.
Searched the web for this item. Green and Easy were the cheapest suppliers - and had free shipping. Duly ordered the item and it arrived the next day, well packaged and as requested. Can't ask for more
I was really impressed with the whole process. The price was lower than the main High Street stores, the stock availability much better and the delivery was exceptionally well organized and communicated. I was concerned about using an on-line retailer for a large purchase, but Green & Easy offered better service, clearer communication and greater reliability than any of the High Street stores I've bought from in the past.
Having a two hour delivery window and a call twenty minutes before actual delivery was a great benefit and essential for fitting in around a normal working day.
Thanks very much to Green & Easy.
Excellent and helpful staff who had good product knowledge and rang back when they said they would,a company who you certainly recommend.
I purchased a Liebherr fridge freezer from Green and Easy. I had been struggling to find a company that would deliver to my third floor flat (as my building has no lift). Green and Easy customer service were efficient and friendly in answering my questions on delivery and then putting through my order. I was able to request a delivery day and the delivery men unpacked the fridge and positioned it to exactly where I wanted. I would certainly recommend Green and Easy!
Having always been a John Lewis fan and then being used to Amazon, I was looking for a Liebherr fridge freezer to fit a specific space.
I looked up Liebherr and then found the fridge I wanted via Google. I then came across Green and Easy. Firstly, they were very cheap, but on contacting them, I found the sort of service that you would expect to price the item at a premium.
David from Green and Easy called me on numerous occasions and gave me many different suggestions and at no time was I under any pressure to make a purchase. In the end, I bought a much cheaper appliance than I had already set out to thanks to the advice regarding my proposed set up.
Delivery was quick although my first appliance was damaged by the courier. Green and Easy made sure that a replacement was sent without a delay and now it is installed.
I will definitely shop at Green and Easy again and would not hesitate to insist that others do the same!
The support and help I received from Green & Easy was superb. Plus an excellent price and options available for delivery beat high street retailers hands down.
I received a thorough explanation of the recycling process direct from customer services which was greatly appreciated as I was claiming Green Deal refund.
I would one hundred percent recommend Green & Easy!
Efficiently contacted to arrange delivery. Delivery date was within a few days. Guys who delivered were very polite and helpful. Good price too!
Bought the smart log holder and splitter. These seem to do the job as shown on the videos - but its early days. Will be very pleased if splitter nylon 'damper' does not fall to pieces as described in other reports and if both survive outside without rusting.
Next day delivery as promised
Log store arrived with all the right fixings etc and wasn't too hard to construct. Looks solid and hopefully will be waterproof....no issues so far....and I bought one 2 years ago and its been fine. Only complaint is that the delivery requires you to be in between 8am and 6pm......why no shorter time slots available? Should be possible in this day and age!
I have ordered stuff twice now from this company ( raised bed kits for my allotment) and both times the order came within 3 days and was in perfect condition. A great service and I will be ordering from them again.
Ordered a frying pan on Wednesday evening, had phone call half an hour later to say I had missed the post and it couldn't be dispatched until Thursday so might not be with me for the weekend. Wasn't too worried as wasn't anticipating any frying emergencies, but it arrived on Friday morning. Top marks for speed & efficiency - they obviously treatveverybcustomer as special.
I ordered a Liebherr freezer from Green & Easy. The customer service agent that took and processed my order was friendly, bright and informative. Delivery was OK - relatively on time - and they did install the freezer and remove the packaging - but were a little bit clueless (fitted it - and left the plug taped to the back and had to get it out again!) but - delivery is free so I'm not complaining at all!
The freezer is great - so much better than my old Hotpoint and I hope not costing me a fortune to run either!
I would use this company again and recommend them.
Got stuck in log up to the top of the sharp bit and I thought - OH Dear what am I going to do. Went away and came back next day and read the instructions - AHH that's what you do and it worked after a couple of strikes ! Now I have heard from other users that the longer you keep wood the harder it gets - so might need my husband for the harder logs. Otherwise all good !
I purchased Radflek, radiator reflector sheets. They were the best price, delivered very quickly indeed.
Green & Easy offer a wide range of products, I will definitely use the again and recommend every one else too.
Green and easy offered the best price for the White Knight Gas Tumble dryer.
The order process was straight forward and they delivered the correct product in one piece when they said.
What more could you want?
Haven't had a problem yet as I haven't found a Gas Safe Engineer with a Tumble dryer ticket to fit the tumble dryer. Yes there are certificates for different appliances each one of which has to be paid for separately. CORGI/Gas Safe are killing their own industry by making it stupidly expensive and difficult to get into and stay in.
As a result I haven't used their customer support and so cannot comment.
Clear availability information on web site, and the best price I could find anywhere for the Liebhier fridge freezer i wanted. Only problem I had (hence 4 stars) was in getting stuck in the order at the credit card payment, due to my browser script settings, and finding the Help lines are not manned outside office hours. However I got it to work OK without further intervention anyway.
Green & Easy phoned a few days later to arrange a delivery date, which bettered their 7-10 day prediction. Hats off to delivery team who managed to arrive spot on time despite having to negotiate a parked hearse, a builder's delivery lorry in the midst of unloading, and an ambulance in our tortuous village streets - and still cheerfully trolleyed the goods up a steep drive and garden steps, unpacked and checked before leaving.
Always look at the Green and Easy web site before making a decision as to where to buy.
Very friendly and helpful on the phone. Got exactly what I wanted and delivered on time. I ordered a raised bed to be used as a sandpit for my children. I got some nice advice about how to keep it from being a cat litter tray !
I recently bought some Radflex radiator reflector panels, Greenandeasy had the cheapest price so I bought from them even though I had never heard of them before. The buying process was really simple and the item arrived as promised within 3 days. I'd definitely buy from them again.
Thank you so much for your excellent service in my recent purchase of a Liebherr Chest Freezer. The transaction was incredibly smooth. We were given expert advice and information and treated with courtesy at all times by your friendly and informative staff. Nothing was too much trouble.
We were given a 2 hour slot for delivery by the Sprint delivery Company who rang two days prior to delivery to confirm. They rang again 30 minutes prior to delivery and our freezer was delivered and the old one taken away with a smooth and efficient service by their friendly staff.
Just about the smoothest transaction we have had.
Five stars for excellence. Thank you!
This is the first time we have used Green and Easy but wanted to purchase a product which would last and be easy on the environment.
The delivery was a little longer than we hoped for but the product was worth the wait.
The fridge frreezer has quality fittings which are easily removed for cleaning.
The innovitive design of the handles take the strain out of opening the door when with somes fridges you get a vacuum effect. The freezer compartments are slightly narrow as the walls are thicker to insulate well and save on electric.Delivery did install the appliance as the plug needed threading through a kitchen unit but we sorted that ourselves. All in all a good experience.
Every step of the way in purchasing my new Leibherr fridge was perfect.The service received was second to none! I was delighted with the whole purchase the goods are perfect & the delivery was excellent on time & just as you would want it. I also had to speak to the Customer Service team to change my order details & they could not have been more helpful. I would certainly use Green & Easy again & would also recommend them.
We recently purchased a Liebherr Biofresh refrigerator and a Liebherr freezer from Green & Easy, and can give the highest recommendation to their service. Product information was excellent, pricing was extremely competitive, and delivery was flawless. We were contacted by Sprint, their courier, the day after we placed the order to confirm time of delivery, were given a 2-hour window the day before delivery, and were advised by phone by the driver of the precise delivery time in advance. First class service. The Liebherr products fully meet our expectations.
I ordered 3 sets of outdoor Christmas lights from this great little company. They arrived the following day, and were perfect. They were easily the most competitively priced and eco-friendly I found on the internet. The lights look amazing in my garden - I will be leaving them up all year round.
Customer service - top-notch.
Range of goods - brilliant.
Quality of goods - excellent.
I may well be buying more sets of these, as they would make excellent Christmas presents.
On ordering via the internet we experienced technical difficulties (probably due to our extremely slow connection) and were unsure if our order had gone through. I phoned the following morning, the phone was answered within a few rings - and not by a machine! My order was confimed within seconds and a promised call back regarding payment was returned in under five minutes. Excellent service!
Our freezer was delivered quickly and efficiently - but unfortunately arrived damaged - no damage on packaging so probably occurred prior to despatch from manufacturer. This again was sorted out really quickly and efficiently by Green and easy and a replacement arrived 48 hours later direct from the manufacturer.
I would certainly order from this company again - if only they were all this efficient, friendly and helpful.
To reply as a company, please log in to your business account.