Reply from Greenhouse Warehouse
[REPLY]
- Reviews (1,397)
- Peter Thompson
- 2 Reviews
Great staging
Excellent service and speedy delivery of sturdy aluminium staging
- Neil Callaghan
- 1 Review
Helpful, informative and professional
I had seen what I was looking for on ebay, but had a question about the detail. On ringing the company, I was given all of the information I needed to make the right choice on my purchases. I was so impressed that I bought directly from the company instead of going through ebay.
- Customer
- 1 Review
Good service
Good service all round, goods arrived next day and order was complete and nothing missing!!
- Jane
- 1 Review
Fast delivery, well packaged and working well. Thank you!
We ordered a greenhouse heater which arrived very quickly - much appreciated considering the cold weather we have been experiencing. Heater works well and we have no questions or complaints. Thank you!
- Nick
- 1 Review
I would use them again.
Ordered some polycarbonate for my greenhouse but it got damaged in transit. I contacted them and they resolved the issue with minimum fuss. My only comment would be that if it had been packaged a little better the damage may not have occurred in the first place.
- Customer : Allan Forrest
- 1 Review
An excellent, speedy and professional service.
Great service from Greenhouse Warehouse. Goods ordered on Sunday were received on Tuesday. A first class service that I will definately be using again.
- Douglas
- 3 Reviews
great service and good prices
speedy delivery. cheapest price I could find - would recommend
- Ken Masters
- 1 Review
Exceeded all expectations
The service was quick and efficient and the product was excellent.
- Customer William Morrison
- 1 Review
the best little greenhouse in the west
I obtained excellent service from the geenhouse warehouse and i was delighted to be abe to get speedy delivery and best of all at a really good price Brillant
- mrs sweeney
- 3 Reviews
Pleased with product, price and service
I was pleased with the product and it was at a competitive price. The delivery was quick and sensibly priced
- Pat Duggan
- 1 Review
good product, good customer experience
The company were friendly and easy to deal with. Delivery was well organised and driver was knowledgeable about the product contents and checked everything before departing. Greenhouse itself was easy to assemble and looks good.
- David Henderson
- 1 Review
Great Service
Good price, fast delivery and great communication. Would highly recommend
- Denzil McCrombie
- 1 Review
- Customer
- 1 Review
Exactly as promised
Glass and delivery were just as expected and described
- James HallisseyCustomer
- 1 Review
Does what it says on the tin.
I have found the Greenhouse Warehouse to be a very good supplier. There was some items missing from my order, I let them know and I received the parts within 24 hours.
Quality of items was very good and it only took about 4 hours to completely reglaze the greenhouse. Highly recommended.
- Hilary
- 1 Review
Fantastic, fast and friendly!!
They had everything I needed to renovate my greenhouse. There were clear pictures of everything and it all arrived quickly, great as I couldn't wait to get my greenhouse up and running again.
- Barry Biggs
- 1 Review
Excellent friendly service
Goods supplied exactly as specified and on time. Excellent communications. Would recommend them.
- jeff hodg
- 1 Review
easy to navigate site, good technical info., fast delivery serivce
Site was easy to navigate, good choices, good embedded techical info., delivery was next working day
- Dennis McGarry
- 2 Reviews
Had some before that's why I bought more
Very good value compared to elsewhere I've installed some of it and I am impressed with the very good quality of the product would recommend. Fast y
- Customer
- 1 Review
Product great but customer service not good.
After receiving the confirmation e- mail of my order I heard nothing from the company until I contacted them after I noticed the payment had been taken. I was then informed that the product came direct from the manufacturer so they would find out a delivery date. I was then given a date but after taking a day off work and no delivery I was not best pleased. So I contacted them again and whilst waiting for a response the delivery turned up with no warning, just lucky I was at home. Not sure about how others feel but I feel in this day and age where communications are so easy, keeping the customer informed is paramount to a happy customer and crucial to good customer service. I would think twice about ordering from this company again.
- Keith Garvey
- 1 Review
Good quality product - pity about the diabolical instructions
The instructions are terrible - you nee to have an IQ of 157, and be a mechanical engineer!
With little text for guidance, and few exploded diagrams there were many opportunities for ambiguity, which I had the misfortune to take. However, the final product is good.
PS I still have two strips of rubber, for which there seems to be no purpose!
- Colin
- 1 Review
Satisfied - good prompt service.
I purchased new 'rollers' for greenhouse door which meant repositioning holes on the door itself and all worked perfectly.
- P.Traynor
- 1 Review
Great selection, quick delivery, good value.
A brilliant service from a very well stocked website. No reservations about using then again. Recommend them for any greenhouse spares accessories, and all things gardeny!
- Les Brown
- 1 Review
Excellent vendor. Perfect transaction and highly recommended.
Excellent vendor. Perfect transaction and highly recommended.
- Mark Pickthall
- 1 Review
Back in Action
A simple but essential bit of kit – replacement Greenhouse Door Wheels. Arrived in a few days in perfect condition, what I expected easily fitted and seedling all doing well... thank you
Mark from Somerset
- S.J.Morley
- 1 Review
First class service
I would have no hesitation of recommending this company. Ordered a greenhouse delivered as per instructions on the date I requested. Now erected and very pleased with the product. Many thanks.
- Gerry
- 1 Review
"First impressions count a lot"
Ordered, paid and received the merchandise within a week, erected the frame a couple of days after receiving it. Would love to get the glass in but waiting patiently for my builder to arrive and get in a footing and a row of 4" concrete blocks in order to set the frame a little higher. Then the glass then insert the plants and then watch it grow!!!!!!!!!!
- MR M SMITH
- 1 Review
WOULD NOT ORDER FROM YOU AGAIN CLEAR ENOUGH
i ORDERED SOME POLYCARBONATE PANELS. I RANG TO ASK WHEN THEY WOULD BE DELIVERED EVEN THOUGH THEY SAID THEY WOULD EMAIL ME. i WAS TOLD WEDNESDAY. i STAYED IN AND GUESS WHAT NO PARCEL. i RANG THEY SAID A PROBLEM WITH COMPUTER AND ASKED WHEN I WANTED THEM.......I ASK YOU... LIKE NOW. FINALLY HAD THEM ON THE SATURDAY. SO NO I WOULD NOT ORDER FROM YOU AGAIN.
- Robert Dickinson
- 1 Review
Greenhouse Warehouse Colleagues do everything they state they will do..........
I searched through the internet before deciding to purchase my new greenhouse from Greenhouse Warehouse which at that stage mainly revolved around price and value for money. Once I pressed the go button communication was instant from GW thanking me for my order and that I could expect an advice booklet on information to read before delivery (estimated between 4 to 6 weeks), and they would email me when an exact delivery date would be available. The booklet arrived shortly after and was full of useful information from how it would be delivered, construction advice for base, sealing, building, glazing etc. along with installation companies if you are not a DIY person. I duly received my delivery date email being 12/4/13 exactly 4 weeks from date of order and sure enough it arrived on time. The delivery man followed the same way of working I had experienced from his colleagues throughout the process, he unloaded all parts to exactly where I requested him to and even talked me through some useful tips on how to connect the base.
In summary my experience of Greenhouse Warehouse is great product, good value for money linked to excellent communication and fantastic customer service....
- John Wright
- 3 Reviews
- Anthony Wright
- 1 Review
Good Service - Good Product
I bought some greenhouse staging. It was delivered quickly and easy to assemble. Just what I wanted.
- Christine Knight
- 1 Review
Good service
First consignment lost in post, company immediately sent next-day replacement.
- Jill Pattenden
- 2 Reviews
Good value and quick service
Would recommend as service was quick and easy
- Mr. J. Erquicia
- 1 Review
Next day delivery - don't think so!!!
Ordered 2 Palram grow stations on 14.03.2013 with next day delivery. Did not arrive by 4.30 15.03.2013 so rang and was told delivery would DEFINITELY be Monday 18.03.2013. Order did not arrive by 3.p.m. 18.03.2013 so rang again and was told delivery would be Tuesday 19.03.2013 and offered a £20 refund because of delay. Order arrived on Tuesday, to date no refund received. Will check statement this month before ringing yet again.
Reference the erection of grow stations, instructions were abismal, parts which were assembeld as instructed had to be taken apart in order to put another part into position. Erection took twice as long as expected. However product when finally assembled is very good. Need to get your delivery process and assembly instructions sorted out! Perhaps for an additional charge the products could be supplied ready assembled!
Reply from Greenhouse Warehouse
- Frederick Harmer
- 3 Reviews
For a professional, speedy no fuss service use Greenhouse Warehouse
I was completely satisfied by the manner in which my order was processed by Greenhouse Warehouse. Simplicity of ordering, speedy receipt of goods and quality of goods .
- Geoffrey
- 3 Reviews
Excellent service
Service was very good, with very efficient and prompt delivery. The product is a nice little lean-to greenhouse, just right for the space available. I was a bit dubious about the polycarbonate glazing at first (a bit like blister pack wrapping), but in practice it has worked out quite well, being surprisingly stiff and robust. Overall, Greenhouse Warehouse is well recommended for their service.
- Linnypops
- 1 Review
Clips for greenhouse glass
Spring W clips and retaining clips for greenhouse glass.
Excellent service and value for money, highly recommended
- mRS L A BOURNECustomer
- 1 Review
HAPPY, WATERPROOF GREENHOUSE, SMILES AGAIN!
Speedy delivery, in perfect condition, replaced straight away.
- goosey
- 2 Reviews
speedy reliable service and great
Easy to put together in current greenhouse frame
- Peter
- 1 Review
First class service
Good price, clear communication, prompt delivery; can't ask for more than that in a transaction
