Good service from Worthing branch, good guidance on parts to order.
On the web site however, not clear how many brake pads in a box so over ordered. The brake discs are show in pairs or priced individually ,
Yep, that's right. Ordered my parts on a Wednesday night (around 10pm) and recieved them Saturday morning. There's a reason the owners club I looked at suggested them and fast service like that is exactly why. Also, the price of the parts I bought meant I could get two for the price a main dealer was asking for. I will most definitely be using them again in the future.
Only used GSF a couple of times so far, but finding the parts I needed was quick and easy using the great search tool. I have now added nearly all the cars in the family to "my garage" ready for later!
Minor issue with ParcelForce was resolved quickly with a refund for the additional carriage charge we had paid.
In all, very good service and will surely be ordering again soon!
Excellent service, correct parts delivered quickly - thanks
Order arrived promptly and was well advised of its arrival, however the box a set of wiper blades came in had clear signs of being returned previously or certainly having been opened. Box had correct part number written on but the wrong part/ figment inside. Customer services advised they would send a replacement out 4 working days has passed with no replacement. Part is needed for MOT which is booked for later this week!
The ordering and payment process was easy to use but the cabin filter I purchased was damaged during transit. The filter was cracked and some of the fins were damaged.
GSF kindly (and very quickly) replaced the damaged filter with no quibbles at all!
Excellent customer service GSF, thank you!
Credit to Elliot Maynard of GSF for sorting the problem so quickly!
Although the products I ordered were perfect the delivery time was over 5 days and I had no comformation email and after ringing the office I was told "yeah they should be with you tomorrow and we didn't see a need to email you comformation of your purchase" and it was another 4 days before my items arrived
GSF supplied an extremely inexpensive seal required for replacing the clutch on my Subaru Outback 2.5 SEN. They sent it fast and exactly as ordered. I can recommend them for reliable service
i used there website and typed in my reg number and matched me with the correct haldex filter and oil for my audi tt mk2 tdi. when it came the filter did not match the one i removed. i rang up to explain and as they could not explain, they just put the phone down on me!.....great customer support!
Ordered an EGR valve which was stated on website to come supplied with seals. However no gasket seals in package and GSF weren't much help when I contacted them about this (response was simply "none of the other ones we've got on the shelf have seals either" - not exactly helpful. I have also just checked the website and it continues to state "with seals" which I think is pretty poor given the fact they've been informed about this at least once (would imagine other customers would have queried it also). Prices may look competitive on face value but there are hidden time/part costs that could end up costing you more!
GSF have an amazing range of products at very good prices.
Buying online from them was so much easier than trawling around local motor factors only to find they have not got the item or they want a silly price for the part. Most important for me it was free postage.
I have used company a number of times now, and they have never let me down, if the rare occurrence of a problem, it was quickly resolved and the vehicle put back onto the road.
All round always consider when buying parts.
this company is the best i have found for the parts i use ,they seem to have everything i am looking for at the price i can afford .I would tell all my friends and fellow mk1/mk2 owners about this site
I found the communication and information 1st class, high spec parts at an extremely reasonable rate
Part arrived as described, still have to fit part and test.. Too early to provide review on item purchased, Fingers Crossed ;)
I ordered a few parts from GSF to service my old Audi 100, the parts were well priced and arrived relatively quickly considering it was only on 2nd class post. Highly recommend and will be using GSF again in the future.
I have used GSF Car Parts a few times now and found the parts i have bought to be of good quality and the service to be accurate and quick and will be buying from them again. I would have no problem recommending GSF Car Parts to colleagues.
I made an order on the 25th of Aug and after nearly a week, still nothing so i sent an online email via the website and still got no response. I then tried to contact the "contact us phone number "from the website and guess what NO ANSWER so i had to call the Birmingham store in order to be switched to that department. I then discovered that my order had not been processed due to some mistake and i knew nothing about it until i contact them which really annoyed me. So the only offer was to have it shipped out to me for the following tuesday which was no good for me as i had planned to do the work on the weekend of the 30th of Aug.
There was a special discount offer buying online and even though a mistake had been done, i was not offered the same price and therefore had to be nearly £45 more on collecting the parts which i was not happy about.
i was not offered any other options even though a mistake had been performed which i was not happy about so i wil not be using this service ever again.
I ordered an oil cap for my T4 Transporter which is a 96,just kampers sent one which was wrong but GSF provided the right one and it fits a treat. The postage time was reasonable and it was packaged in a plastic sealed bag and a padded envelope so perfect for my item. I would defo go back on the site to compare prices and to see if they have items I may need in the future. Emails were sent as soon as item was dispatched.Well worth a look. The cap with delievery was about a tenner, £3.99 on just kampers but saying that, at least I have the right one now.Thanks GSF :)
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